Good 6.9
Based on 4512 reviews

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About Copthorne Orchid Hotel Penang

Description

Located at the popular Tanjung Bungah Beach, this hotel is only a mere 15-minute drive to the city center. The beach is located a good distance away from the main road, therefore making it free from disturbance and noise. With a choice location as an advantage, the beach area is ideal for BBQ and private parties. Rooms have sea-facing private balconies, individually controlled air conditioning, satellite channels, in-house movies, 24-hour room service, and tea and coffee making facilities. Wi-Fi accessibility is available at the 24-hour Terrace Bay Restaurant and at the poolside. The hotel has a 24-hour restaurant serving a wide selection of international and local cuisine. The hotel's Recreation Center houses a spa, sauna, and hot tub. Other hotel services include an Internet Center, complimentary shuttle service to Georgetown, and a night market.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Airport transfer
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

For kids

  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Poolside bar
  • Restaurant [halal]

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Garden
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • Photocopying
  • Printer
  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Japanese
  • Malay
  • Tamil
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Policies

Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.

Complimentary scheduled shuttle services are available to the city center and to Batu Ferringhi. Guests are advised to make reservations at the Reception Desk. Seats are subject to availability and on a first-come, first-served basis. Terms & Conditions apply.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 35 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10 KM
Distance to Airport: 25 KM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 19
Number of Restaurants: 2
Number of Rooms : 318
Room Voltage: 240
Time to Airport (Minutes): 45
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 6.7
  • Facilities 6.2
  • Location 7.5
  • Room Comfort/Standard 7.0
  • Service 7.1
  • Value for Money 7.0
  • Food/Dining 6.2

Viatcheslav I.
Singapore
August 24, 2016
Good and comfortable room
We did enjoy staying there

Shafiqah S.
Malaysia
August 23, 2016
Good location
No iron in room, weak internet connection..low cleanliness.

Zhen K.
Malaysia
August 23, 2016
Good Location
Is 4 star to me, as overall i graded it 4.

SITI K.
Malaysia
August 22, 2016
dirty room
bath tub were really dirty,carpet not vacuumed

Lai C.
Malaysia
August 22, 2016
Hotel is too old is time to refurbish
Hotel is too old is time to refurbish

Shamsul Q.
Malaysia
August 22, 2016
Good
Need more maintenance..

Azeleta Y.
Malaysia
August 21, 2016
1) Location 2) Staff Service 3) Value for money
1) Location 2) Staff Service 3) Value for money

ong S.
Malaysia
August 21, 2016
Good location
Nice spacious room. Time for re-image

Eric H.
Malaysia
August 17, 2016
Not worth
Receptionist are not polite.

Jacob G.
Malaysia
August 16, 2016
They wanted to charge for check out later than 1pm. Normally Hotels allow upto 2pm and in some instances upto 3pm without any additional charge.



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