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Copthorne Orchid Hotel Penang

Jalan Tanjung Bungah, Tanjung Bungah, Penang, Malaysia 11200 (Show on map)

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Area: Tanjung Bungah Number of Rooms: 318

Recent customer reviews

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Good

6.9

based on
4249 reviews

3674 reviews in English

Value for Money
7.0
Location
7.5
Staff Performance
7.1
Hotel Condition/Cleanliness
6.7
Room Comfort/Standard
7.0
Food/Dining
6.2
All reviews (4249)
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Mohamad S. Groups Malaysia, February 2, 2015
need to improve your customer service

location
6.3
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Pearlin S. Couples Malaysia, February 1, 2015
Pleasant stay

Location, value for money, comfortable
5
Overall the stay was good. no complains. probably need some upgrading.
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Nurhayati S. Couples Malaysia, February 1, 2015
poor maintenance

seaview, clean hotel, location sttategic
7.3
For the first time i stayed in copthorne, i was really enjoy. But the second time i stayed there, i feel like nothing special for this hotel. Since they are not really care about their customer. Basically, reception service is excellent. But one thing, when i entered to that room, they give me twin bed. husband. Call reception, she said, all rooms in full. Okay.. Then, she told that, maintenance will come to combine the bed later. Imagine, 4pm check in 10pm still nothing.. They didnt come. Fine enough. To maintain the customer loyalty is basically from service. Then u will have lots of loyal customer. Tq.
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Mohd K. Groups Malaysia, February 1, 2015
Nice place to stay. Recomended

Clean comfort and peacefull
8
Gratefull
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Faridah N. Families with older children Malaysia, February 1, 2015
Old Design Rooms

That hotel have their private beach suitable and a bit safe for children. Helpful staff.
6
Just ok.
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Philippe W. Couples Malaysia, January 31, 2015
Functional but not amazing.

I liked the friendliness of staff, most rooms have balconies and the great location.
7
It was brief but functional. For a short affordable stay in a great location I would highly recommend it. A couple on a right budget would benefit from staying at this hotel.
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Tharmaswaran S. Business travelers Malaysia, January 29, 2015
Quiet and Comfortable

Sea, Quiet, Clean
7.3
It was a quiet and comfortable stay. The furniture were old but alright. The staffs were friendly and helpful. The view of the sea made it a meaningful stay
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Vidya C. Solo travelers Malaysia, January 25, 2015
just so so

location, ambience and quietness
5.7
I regularly stay at copthorne, it's just ok, all in all..a lot of things to buck up on. I have addressed few issues to the staff in person and many written online reviews but nothing done so far.
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Harjinder S. Couples Malaysia, January 25, 2015
happy A very pleasant stay at this hotel

Pools locations friendly staff
6
Good
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Ravindran P. Solo travelers Malaysia, January 25, 2015
Strategic location

Location and the private beach
6
I loved my stay here. Hotel is strategically located in midway between Batu Feringghi and Georgetown. There is an indian restaurant across the road from the hotel. The hotel also has its own private beach, which is isolated along the whole coast line.
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