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Copthorne Orchid Hotel Penang

Jalan Tanjung Bungah, Tanjung Bungah, Penang, Malaysia 11200 (Show on map)

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Area: Tanjung Bungah Number of Rooms: 318
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

based on
3553 reviews

Value for Money
7.1
Location
7.5
Staff Performance
7.0
Hotel Condition/Cleanliness
6.7
Room Comfort/Standard
7.1
Food/Dining
6.2
All reviews (3553)
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Mohamed S. Couples Singapore, January 10, 2015
Average Hotel

Customer Service was good, Shuttle Service provided was good & the sauna and Jacuzzi was good
6.7
The hotel need alot of renovation. The carpet in my room were torn. The lift tiles was shaky.The TV need to upgraded to LCD instead of a CRT TV.The shuttle service provided to Batu Ferringi and Georgetown was good. Some of the door were found dented along the corridors of the hotel. The lobby look nice and the staff were friendly. The hotel did not lift up to the 4 star standard.The hotel is up the hill and need to climb the stair to reach the lobby which is on the 8th floor. This will be very inconvenient for old folks to walk up the hill and climb the stairs. Overall my rating for this hotel is only 3 star
Wong P. Families with young children Malaysia, January 4, 2015
Need refurbishment Old hotel

Location
6.7
I personally feel that the hotel room was old and the fixtures and fittings were falling apart. The bathroom was horrible. The sink was clogged up. Worst was the hotel room smell bad. I hope that the hotel will have a refurbishment. The location was good.
Hock K. Groups Malaysia, January 4, 2015
hotel is so old snd run down, furnishing so old

location
4
The photos show are so clean and new, but actually the hotel is so old and run down
Saija H. Families with older children Finland, January 3, 2015
Nice staff and location

Location, view from the room, staff
7.7
The staff and location of the hotel is very nice, but otherwise the hotel has seen it's best days. The room was clean, but would need some update to this century. It has been a beautiful hotel when it was build, but now would need an urgent renovation. I'm not complaining too much though, everything worked and the staff was super nice. The location is perfect: easy to take a bus / taxi to Batu Ferringhi and to the center of George Town.
Kantima B. Families with young children Thailand, January 2, 2015
improve the room cleanness&housekeeper habit

should improve the room cleanness&housekeeper habit
5
Flor A. Families with older children Philippines, January 1, 2015
OK if you decide to ignore the little things

The staff, smells clean, value for money
6
There was no safe in the room, only a common safety deposit box. the shower curtain had "mold" stains. The beds weren't properly covered with linens. Toiletries were incomplete.
Faisal A. Groups Oman, December 31, 2014
N/A

N/A
7
N/A
Carol B. Families with young children Malaysia, December 31, 2014
everything was good..could open d bar at pool.

rooms, pool and spa.
8.7
Ng E. Families with young children Malaysia, December 29, 2014
Great hotel

Good location . Good hotel
6.7
Good location and nice hotel.
Wai K. Families with young children Malaysia, December 29, 2014
We love the sea view & also the hotel environment.

Nice swimming pool, nice sea view & food privided also good.
8
We are satisfied with this hotel environment, services & also the food. We will come again.

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Customer Reviews - Copthorne Orchid Hotel Penang, Penang

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