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Copthorne Tara London Kensington Hotel

Scarsdale Place, Chelsea - Kensington, London, United Kingdom W8 5SR (Show on map)

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Area: Chelsea - Kensington Number of Rooms: 833

Recent customer reviews

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Good

7.5

based on
587 reviews

Value for Money
7.4
Location
8.6
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (587)
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Benjamin F. Solo travelers United States of America, May 18, 2015
Average value for poor service in great location

Location location location
8
I got wet for a few trips out because there are no umbrellas provided. This is the only hotel I've stayed at anywhere in the world where I've experienced that. My stay was good, until 2 days before I checked out. Upon check in, I asked if I needed to arrange for staying 2 extra days at that time, or if I could arrange later. A few moments and she did some checking, and said its ok, just come in a day or 2 before original check out date and take care of the bill. 2 days before I went to pay, and was informed there were no rooms. After further conversation same answer with no variation. That was not pleasant. I highly recommend stay next door or anywhere else in the area make this place last resort option, because their service will not likely get better.
Ling H. Couples Singapore, May 18, 2015
worse than 3 stars hoiel

location
5
for us. we need to shift our luggages from the room ourselves. it is 4 stars hotel but the furniture is so old.. when about to bath, realize that no body wash is given. then still need to call housekeeping to wake it. bad enough for the first day, not to mention that no complimentary drinking water and wifi which i can get it at 3 stars hotel. no free parking. pillos given are too flat. only 1 pillow is more puffy. as such, got stiff neck on 2nd day onwards. last day after housekeeping, no body wash and dirty towel. too tired to call housekeeping to get and replace it after a day of shopping. there is a shortcut from railway to hotel but no sign. only noticed that after following a guest. besides near to railway station and supermarkets/shop, nothing good that i will recommend. if you ask me if i will stay again, maybe not...
Diana O. Couples Australia, May 16, 2015
Reasonable hotel by London standards

comfortable bed, staff helpful, fairly good for transport
7.7
Mary M. Families with older children Ireland, May 10, 2015
The location is excellent

Excellent location value for money very clean and well equipped rooms
9
Our stay was very nice, nice friendly staff very efficient Rooms were very clean and well equipped the double bed however is a little small for two adults and we are not large people. Overall very happy and would stay again.
Rosemary L. Couples United Kingdom, May 9, 2015
The room was clean but a bit tatty!

The hotel was in a good place for the museums! The food was ok! Staff were friendly and helpful
6.7
It was ok but had lots of coach parties booked so breakfast was very busy!
Wannarat W. Families with young children Thailand, May 7, 2015
Great location. Big, clean & comfortable room.

Location. Comfortability. Value for money.
8.7
I've stayed here twice already. The hotel is situated in High Street Kensington - approximately 5 mins walk to restaurants, coffee shops, tube station, bus stops, fashion shops, and many more! The room was nice, clean, and comfortable. I'd definitely stay here again during my next visit to London.
Maureen C. Couples United Kingdom, April 29, 2015
Copthorne Tara London Kensington Hotel Break.

Staff were very friendly, hotel very clean and food was very enjoyable.
10
Having stay at the Hotel once before and again now, both my stays were excellent. Thank yous once again for making my break such a lovely one.
Chris B. Couples United Kingdom, April 15, 2015
London stay

Location location location
9.3
Very pleasant
David M. Families with older children United Kingdom, April 9, 2015
short break

great location, comfortable rooms & friendly staff
8.3
Very satisfactory - would use this hotel again
Noel A. Couples Malta, March 30, 2015
Long Weekend in London

Breakfast, Location and breakfast!
6.3
It was a very pleasant stay. Breakfast was excellent. Rooms need to be improved.

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Customer Reviews - Copthorne Tara London Kensington Hotel, London

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