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Copthorne Tara London Kensington Hotel

Scarsdale Place, Chelsea, London, United Kingdom W8 5SR (Show on map)

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Area: Chelsea Number of Rooms: 833

Recent customer reviews

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Very Good

7.7

from 54 reviews

Value for Money
7.7
Location
8.6
Staff Performance
7.3
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
7.0
Groups (54)
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Audrey S. Groups United Kingdom, July 15, 2015
London sightseeing

Location, price, comfort
8
Enjoyable- although I was woken up on both nights by hearing - through the air conditioning (?) a loud telephone conversation by someone in another room - in either Chinese or Japanese! This was approximately 5 amon both nights. The second night we were not given any hand towels.
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Adipong T. Groups Thailand, January 5, 2015
Wonderful time with family at the hotel

Location, breakfast and Room service
7.3
Everything here are all good. only problem is no internet for free and no parking for free.
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Adipong T. Groups Thailand, January 5, 2015
Celebrating New Year Holiday in London

Good location, food, service
7.3
We like everything here. Hotel is good.
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Kenneth D. Groups United Kingdom, December 8, 2014
Copthorne Tara London Kensington Hotel

Location .
7.3
Very disappointing . Have visited this hotel before in 3 occasions but standards have slipped . Receptionist did not understand a lot . We were given an adjoining room but not with the other 2 in our party . Extremely noisy , you could hear very clearly conversations with people in adjoining room. The young couple had a huge argument, screeching and swearing at midnight and then a little later . Complained in morning as we thought security would cause us even more disturbed sleep . Asked if couple were leaving and receptionist told us they were, when they weren't . Asked new room. Complained to duty manager who promised us new room and all luggage would be there. Returned at 5.30 . Stood in a queue for 10 mins . Receptionist went away and 15 mins later , new room . Luggage came 10 mins later . Late for our dinner reservation . Apologies again and a voucher for 2 drinks . Spoke it same manager in morning . Didn't know what happened . Was going to investigate . Have heard nothing . Did return Their survey . Last stay the staff in reception and managers were very efficient .
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June N. Groups Malaysia, November 16, 2014
Location location location...

tube, shopping, landmarks
7.7
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Daniel B. Groups United Kingdom, September 6, 2014
not bad. good location

location, value, service
7.7
not bad. good location, very busy. Close to the station.
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Ahming H. Groups Malaysia, June 14, 2014
Great,convenient hotel for traveling n food

Good location, easy access n fast service
7
Very satisfied.did not regret staying at all
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Mavis S. Groups New Zealand, June 2, 2014
Very comfortable room

Spacious room, close to Prince Albert hall, close to Kensington park and Hyde park
8.3
Very handy to underground and lots of buses to easily access the city and sights
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Thidarat E. Groups Thailand, May 11, 2014
comfortable

near underground station, comfortable, nice staff
8.7
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Iain M. Groups United Kingdom, May 4, 2014
good spot to spend a few days in London

central, close to tube, close to shops
7.3
We arrived to a busy reception - the staff were quick and pleasant. the front of the hotel has been recently done up and looks fresh and bright - the rooms are small and dated, but comfortable - the breakfast looked good although we did not have the breakfast option - when we enquired we were told that we would need to book it online to get a preferential rate! - we went next door and were offered a buffet breakfast for £10.
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Customer Reviews - Copthorne Tara London Kensington Hotel, London

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