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2015
Very good 7.5
Based on 499 reviews

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Very good



based on 499 reviews
  • Cleanliness 7.8
  • Facilities 7.3
  • Location 8.7
  • Room Comfort/Standard 7.3
  • Service 7.5
  • Value for money 7.0
  • Food/Dining 6.6

Dewi F. from Indonesia
Couples
Stayed 2 nights in June 2016
Good location
Satisfied
Reviewed June 25, 2016

Lilian O. from Malaysia
Families with older children
Stayed 4 nights in June 2016
Good location
Just a minute walk to Lancaster Gate underground station. Easy access to Hyde Park. Room very clean.
Reviewed June 23, 2016

adrian F. from United Kingdom
Couples
Stayed one night in June 2016
Location Good and a bijou room
Good location
Reviewed June 23, 2016

Natalie M. from United Kingdom
Couples
Stayed one night in June 2016
Friday Night Trip
Overall very happy although the in-house menu and bar prices were more expensive compared to the decent restaurant just next door.
Reviewed June 20, 2016

lorrayne S. from United Kingdom
Families with older children
Stayed one night in June 2016
Good location, clean & tidy.
Small bedroom but fine for an overnight stay. Breakfast was very expensive if not included in the room rate but plenty of cafes nearby.
Reviewed June 20, 2016

Hui C. from Malaysia
Groups
Stayed 2 nights in June 2016
Very good location
Better than what we have expected value for money
Reviewed June 19, 2016

David L. from United Kingdom
Business travelers
Stayed one night in June 2016
Refurbishment now urgent
Everything is now old! Refurbishment in is becoming urgent
Reviewed June 18, 2016

Suzanne W. from United Kingdom
Groups
Stayed one night in June 2016
Great Value
Excellent staff, very efficient and welcoming.
Reviewed June 06, 2016

John A. from United Kingdom
Couples
Stayed one night in June 2016
Show time
Went to show in westend Lovely walk through tbe park on sat afternoon
Reviewed June 06, 2016

YY T. from Malaysia
Families with young children
Stayed 2 nights in June 2016
Poor service
I had gone to pick up the car from an adjacent parking area, and left my wife to manage the luggage. The two staff on duty at the concierge desk watched my wife and two young children struggle with 6 pieces of luggage including 3 heavy bags and did not even offer to help! The strength of any hotel lies with its staff and I'm afraid in this case the poor service we experienced ruined our stay.
Reviewed June 06, 2016