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Very good 7.9
Based on 103 reviews

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About Cosiana Hotel

Description

Renovated in 2012, Cosiana Hotel is now one of the leading boutique hotels in Hanoi. Ideally located in Hanoi, comfortably close to several well-known tourist attractions like Hanoi Old Quarter, Ho Chi Minh Mausoleum, Hoan Kiem Lake, the Temple of Literature, as well as many pagodas, museums, and shopping and exhibition centers. From the hotel, guests can easily get access to the Water Puppet Theater, Hoan Kiem Lake, Hanoi Old Quarter, and shopping streets within a 10-minute walk. The hotel is only three minutes from the Hanoi train station and 35 minutes from Noi Bai Airport by taxi. The hotel offers 50 spacious rooms in a Western style with windows, a balcony, and luxurious facilities. At Cosiana Hotel, staff are well-trained and experienced. Leisure travelers or those trekking for business purposes, Cosiana Hotel ensures impeccable services to offer guests an unparalleled experience.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • massage

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Japanese
  • Malay
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 550000 VND
Breakfast Charge (when not included in room rate): 147000 VND
Check-In From: 11:00 AM
Check-Out Until: 01:00 PM
Distance from City Center: 0.1 Km
Distance to Airport: 35.0 Km
Internet Usage Fee: 0 VND
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 2
Number of Rooms : 50
Parking Fee (per day): 0 VND
Reception Open Until: 02:00 AM
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2010
Year Hotel Last Renovated: 2014
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 7.7
  • Room Comfort/Standard 8.1
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.6

10 Siti A.
Singapore
May 23, 2016
Nice food
Hotel serve halal food which is very nice.Clean room.

6.8 Siti A.
Singapore
May 20, 2016
Halal hotel
Food was halal & delicious.Location was ok.However staff was not able to provide alot of informations when asked.

9.2 Siti D.
Singapore
May 16, 2016
awesome experience!!
This hotel provides good halal food!!! and the owner of the hotel is super friendly and he took time to bring us around!!! <3 <3

7.2 Aminudin N.
Singapore
May 07, 2016
Halal food
The main reason why we choose this hotel because they provide halal food. friendly staff and clean hotel.

7.2 Azhar R.
Malaysia
April 09, 2016
Halal restaurant
This is the only trusted halal with Malaysian, Singapore and Indonesian cuisine in Hanoi I believe. And the hotel rate it is not expensive. Unfortunately during my stay this week, I can't have internet for one whole night. Probably due to the local operator network issue.

8 Fanny L.
Singapore
March 29, 2016
Cosiana Stay
Everything was good except for the bathing area and breakfast menu. The water does not get drains up quickly, making the bathing area flood with water... Breakfast menu, not as fantastic.

9.3 SHAFTEE A.
Singapore
March 13, 2016
Indeed "where cozy memory lasts"
Friendliness, good food, complete service
My family stay at Cosiana Hotel was very memorable. The Hotel Management and frontline staffs are very warm and friendly. The hotel was also able to help to areange a travel itinerary for my family's stay in Hanoi - giving us opportunity to see Halong Bay and Sapa. Being the only Halal hotel in Hanoi, the food served in the restaurant is not compromised - excellent food selection and taste. Rooms are spacious and comfortable. The hotel is a highly recommended choice of accomodation, particularly for Muslim travellers.

10 Norhiyanti N.
Malaysia
January 25, 2016
Great hotel
A very nice place to stay. Good food especially for muslims. Friendly and helpful staffs.

7.7 Yanti H.
Singapore
January 14, 2016
Good hotel but not the best
room service was quick n efficient,very delicious.very convenient for a muslim traveller as it served halal food.
Im just glad it served halal food so it was very convenient.very cheap and no service charge. But my room on 2nd floor was a disaster.the safe is spoilt n was not rectified even when i requested for it to be repaired. When we took a shower,the shower was choked with water and it took some time for water to b resided. Wifi was very bad and it took us several calls to finally get different technicians to rectify. We asked for xtra pillows but was told out of stock as hotel was full.i had to request on 2nd nite and finally gotten it.

9.3 Adam A.
Malaysia
December 13, 2015
My great experience with Cosiana Hotel
1. It's absolute customer service 2. It's value for money. 3 it's cozy homely atmosphere.!
The hotel is a bit small and not very prominently seen therefore a bit hard to find. But once you step inside you can get that cozy feeling and the front desk staff immediately put you at ease. Checking in and checking out it a breeze. I had arrived late but within 10 minutes I was in my room having a warm bathe. The breakfast is very simple but very tasty and sufficient. The menu for meals gives a sufficient choice for all diners. The food is tasty and value for money. The rooms are a bit small but very clean and comfortable. For a 3 star hotel the cleanliness is above expectation. I requested for bathe towels and it was delivered to my room door within 5 minutes much better than other multi stars hotel. The best features of this hotel is it's customer service. One mirning, I had to leave early before the restaurant is opened. The front desk supervisor went out of his way to pack me a breakfast consist of some cakes, buns, a banana, some juice in a pack and a pack of coffee to have in my taxi. This is very thoughtful and admirable.


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