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Cosmo hotel CCC

Km 7, 13 South Road , 894-26 Ban Phakhao,Saythany District, Xaysetha, Vientiane, Laos (Show on map)

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Area: Xaysetha

Recent customer reviews

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Pleasant

6.1

based on
40 reviews

Value for Money
6.2
Location
4.2
Staff Performance
6.8
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.2
Food/Dining
5.0
All reviews (40)
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Naphatwong N. Business travelers Thailand, January 25, 2013
worst hotel ever stayed

None
2
Problems since checked-in until checked-out. Location is far away from everything. No room service and restaurant already closed even it is before 6pm. Mosquitoes everywhere. No bell boy - need to carry the luggage to the room by myself. WiFi not work well. Misleading information from receptionist that WiFi is available in room but there is not. Breakfast quality is awful. Closest food shop is 2 kilometers from the hotel entrance! No electricity due to car crashed to electric pole outside the hotel but they do not have electric generator. Hot water have to wait for more than 10 mins and only hot for 2 mins then turned cold again. Staff is lazy and unfriendly. Room is not clean and have stains at the curtain & dust at the windows like never clean for years. TV signal not working on last day. This is the worst hotel I ever stayed and I will definitely not going back to this hotel & not recommend to anyone!
Apassorn B. Business travelers November 29, 2012
Good Service but too far from the city

Good Service but too far from the city
6
Good Service but too far from the city It's like as Dark Castle in the night time.
Yang J. Solo travelers China, January 25, 2011
helpful staff but far away hotel

staffs are really friendly and helpful, food are good. rooms are big
6.7
the hotel is a little far away from the airport and the city area. need $8 from air port to hotel. there are not wifi and wireless but cable and internet are available. rooms are big, staffs are really helpful. air con in the rooms are too noisy.
Colin J. Couples United Kingdom, January 16, 2011
the nightmare from hell

the departure
2
Lynne G. Couples United Kingdom, November 21, 2010
Fabulous Hotel- Service exeptional

clean spacious room-lovely pool-free wi-fi & complimentary transport to town Centre on request
8.7
Would definately reccommend-the staff went beyond the call -ensuring we had a wonderful stay. Cannot compliment the Manageress enough- extremely attentive & she continually went the extra mile to help resolve our traveling problems. She told us she will be leaving The Cosmo next month to manage another Hotel in Vientienne-The Cosmo's loss will be the new Hotels gain!
Sass D. Business travelers Germany, October 28, 2010
Great Hotel very friendly,free transfer,very clean

Rooms are nice, very good aircondition, free internet wired and wireless and even good internet speed
9.3
We stayed for one week, and had no complains, nice hot water, toilet and rooms are clean, air condition very strong, breakfast is flexible, Internet is great via lan and wireless and free of charge good to use skype and call back home, Staff was very friendly and accomodating. Overall great place to stay and sure when we go back to Laos this is whre we go again!!! thanks
Hotel Feature Tip: Great Choice, we have no complains to the Hotel and stayed for one week, just nice and friendly much more as we expected!!
Kobayashi K. Solo travelers Japan, June 2, 2010
a great stay at this very good hotel

the korean food in the restaraunt was particularly good.my room was very good, clean with a comfortable bed.. the ambience of the hotel was very relaxing.
8.3
although the hotels situation was to far from the town centre, when back in the hotel a feeling of coming home...with a welcoming warm staff particularly "sherry/cheri" front desk person. very helpful and sincere. swimming pool was clean and a comfortable area.. all the staff were very sincere and made me feel quite special and a wanted guest.. in all a very good experience.
Travel tip: NOT ANYTHING WORTH MENTIONING CLOSE TO THE COSMO
Elena P. Couples United States of America, March 16, 2010
Colonial Feel at a Distance

Beautiful grounds Clean rooms Comfortable beds
7
The Cosmo Hotel is a beautiful oasis away from the hustle and bustle of downtown Vientiane. The hotel has clean spacious rooms and a great pool. Perhaps it was the location or the fact that it was not the high season but the hotel was empty. When full, I can imagine this place is much better. However, the hotel is located far from the downtown where all the restaurants are and to get transportation is difficult and not cheap.
Sean M. Couples Ireland, March 2, 2010
Happy

Nice hotel the pool is really nice which is open til 2200hrs I think.
7.3
The room was clean, good size and the bed and pillows were comfortable. The bathroom was very good too except at day time while it was hot the cold water was hot, it was cold in the morning (lag those pipes). The swimming pool was nice with some good effects like the fountain and lighting in the evening. The food too was good and reasonably priced (we liked the Korean food the most). There was a computer room next to reception with Internet which was free to use.
James R. Couples United Kingdom, March 1, 2010
Cosmo Hotel. Vientaine

Well furnished room, good plumbing
3.3
This is the only hotel ever in over 60 countries that we have paid in advance for 3 nights and walked out after one. Unless you want to experience a vast, empty, communist-Russia style place, avoid this hotel like the plague.
Travel tip: Quite near the big Stupa

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