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Recent customer comments

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Very good

based on 930 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.4
  • Location 7.1
  • Room Comfort/Standard 7.4
  • Staff Performance 7.4
  • Value for Money 7.1
  • Food/Dining 6.2

6.7 Chen S.
Hong Kong
December 05, 2012
Good ambience, cozy and comfy
Overall quite good, just a bit pricy considering the location and the room size

5.3 David W.
United Kingdom
December 10, 2012
Must try harder
Price, location
Everything that's annoying about boutique hotels. My stay was summed up by the experience of eating plastic-wrapped, processed cheese in a nightclub that poses as the breakfast room. I ordered a superior room, hoping for a bit more space. Instead, I got a room just big enough to hold a double bed. There was a smaller, attached, room with a single bed perfect for a child, albeit a child that noone likes. Everything else about the hotel was more or less functional, while the service ranged from competent on down, but the Cosmo is a pretty poor choice overall. It's aiming for "hip and upbeat" -- as it relentlessly advertises its bar -- but it's really just a not-very-good budget option that seems to attract the senior set.

6.7 Liew V.
December 10, 2012
small room but nice beds
love the bus shuttle
By the time we reached the hotel is already 10smthing pm. Once enter the room we like the bed the most cos is comfortable and soft thought the room is small. but the hotel location is quiet far away for city.luckily the hotel provided the bus shuttle tat really convenient for us.beside using bus shuttle the hotel is near to tram.tourists can hop in the tram to travel around too. for the tourists tat loved horse races this hotel is superb near to it.

5 Daphne C.
November 28, 2012
Small and not very clean
Free coffee and fruits
I wasn't very pleased about the cleanliness as the room that i stayed in had stains on the window panels in the bathroom and on the windows of the hotel room. To my shock, my room was overlooking a cemetary and luckily i am not superstitious. I would imagine some people who would mind the "scenary" they were given. The staff were quite helpful and answered all our queries. The only downside was the room being too small and not very clean.

9 Calvin L.
December 03, 2012
Decent Hotel
Clean room, free wifi in the lobby. Location is not within busy Wanchai, but it's only a few minutes walk away from Johnston Rd.

8 Gianmarco S.
November 21, 2012
good hotel in central location
central, modern, clean
was satisfied about the stay. room was clean, hotel modern and in very good location. just 5 min walk to time square..

6 Michael L.
United States of America
November 20, 2012
Nice hotel. Adequate staff. Average location.
Affordable and comfortable
Hotel was great. I just wasn't all that excited about te location. Not much around the neighborhood and must walk 10 mins either direction to get anywhere.

8 Vasana V.
November 18, 2012
Nice hotel with good service
Quiet and good location
It's the first time to stay in this hotel, very appreciate with service also very fast check in and all the staff in hotel is very nice and service with smile,the location also very convenience especially can go to time square very easy even by walk or by shuttle bus that service from the hotel,all is very good and appriciate.

5.7 Neville D.
New Zealand
December 18, 2012
Still newish. Typical Hong Kong-small rooms
The free shuttle deal with an adjoining hotel is great for going downtown.
I have stayed at this hotel two or three times before. Not my first choice but okay. Just a bit too far out of the centre of Hong Kong and not within convenient walking distance of the MTR. Staff seemed to have improved and were certainly friendly and efficient. Initially they had not met my room request but they remedied that very quickly when I complained. As I have noted the rooms are typically Hong Kong and very small. This means limited space for turning round let alone luggage.

5.7 Yen S.
March 13, 2013
Small room but clean
Clean room, international tv channel, convenient shuttle service
Average experience, clean room but small, room number was creatively display on the floor beside the door. Convenient to visit shopping mall around causeway bay.