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Very good 7.2
Based on 943 reviews

Recent customer comments

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Very good



based on 943 reviews
  • Cleanliness 7.8
  • Facilities 7.3
  • Location 7.1
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for money 7.2
  • Food/Dining 6.2

Khairul N.
Malaysia
December 28, 2012
Great location but small room!
Great concierge service! Very attentive
Heard about the hotel but can be improved in terms of the space of the room. I would stay again only if you are travelling solo and not with family....great location and easy to find cabs! The concierge services team are great! very attentive!

Aaron C.
Australia
December 27, 2012
Nice cosy rooms, quiet hotel
Quiet hotel in a good location
although i paid for a superior room, i spent the first couple of nights in a standard room which was tiny to say the least (i'm 6'1" so it seemed really small). once i moved into the room i paid for, although not a great deal bigger it was far more comfortable. comfy bed, great shower - all you need for the price you pay. bit of a walk to the mtr but with cabs so cheap and travelling in a group it didn't matter much to us. didn't have breakfast at the hotel but others did and told me not to bother.

Aneurin C.
United Kingdom
December 25, 2012
Great location and v friendly staff
Centrally located, good shuttle service, spacious rooms
We put up our foreign wedding guests at the Cosmo Hotel this December. Not only were the staff friendly, but they actually went the extra mile of calling me up as and when the guests arrive separately so that we can fetch them to the wedding venues on time. From our survey, the king-size bed double rooms and the twin beds double rooms were all relatively comfortable and commensurate with the rates charged by Agoda. The only quirky thing is that in one of the rooms the bathroom has a window overlooking the sleeping area with curtains OUTSIDE the bathroom. That begs the question as to the proper way of using said room...

Neville D.
New Zealand
December 18, 2012
Still newish. Typical Hong Kong-small rooms
The free shuttle deal with an adjoining hotel is great for going downtown.
I have stayed at this hotel two or three times before. Not my first choice but okay. Just a bit too far out of the centre of Hong Kong and not within convenient walking distance of the MTR. Staff seemed to have improved and were certainly friendly and efficient. Initially they had not met my room request but they remedied that very quickly when I complained. As I have noted the rooms are typically Hong Kong and very small. This means limited space for turning round let alone luggage.

Annabelle B.
Philippines
December 13, 2012
hotel just ok
Free shuttle service from hotel to some Tourist Spots
Average room size, nothing much happening around the hotel (school and hospital). Hard to find a place to eat.

Liew V.
Malaysia
December 10, 2012
small room but nice beds
love the bus shuttle
By the time we reached the hotel is already 10smthing pm. Once enter the room we like the bed the most cos is comfortable and soft thought the room is small. but the hotel location is quiet far away for city.luckily the hotel provided the bus shuttle tat really convenient for us.beside using bus shuttle the hotel is near to tram.tourists can hop in the tram to travel around too. for the tourists tat loved horse races this hotel is superb near to it.

David W.
United Kingdom
December 10, 2012
Must try harder
Price, location
Everything that's annoying about boutique hotels. My stay was summed up by the experience of eating plastic-wrapped, processed cheese in a nightclub that poses as the breakfast room. I ordered a superior room, hoping for a bit more space. Instead, I got a room just big enough to hold a double bed. There was a smaller, attached, room with a single bed perfect for a child, albeit a child that noone likes. Everything else about the hotel was more or less functional, while the service ranged from competent on down, but the Cosmo is a pretty poor choice overall. It's aiming for "hip and upbeat" -- as it relentlessly advertises its bar -- but it's really just a not-very-good budget option that seems to attract the senior set.

Chen S.
Hong Kong
December 05, 2012
Good ambience, cozy and comfy
Location
Overall quite good, just a bit pricy considering the location and the room size

Calvin L.
Australia
December 03, 2012
Decent Hotel
Great
Clean room, free wifi in the lobby. Location is not within busy Wanchai, but it's only a few minutes walk away from Johnston Rd.

Daphne C.
Singapore
November 28, 2012
Small and not very clean
Free coffee and fruits
I wasn't very pleased about the cleanliness as the room that i stayed in had stains on the window panels in the bathroom and on the windows of the hotel room. To my shock, my room was overlooking a cemetary and luckily i am not superstitious. I would imagine some people who would mind the "scenary" they were given. The staff were quite helpful and answered all our queries. The only downside was the room being too small and not very clean.