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Cosmopolitan Hotel

387-397 Queen's Road East, Wanchai, Hong Kong (Show on map)

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Area: Wanchai Number of Rooms: 454
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1256 reviews

Value for Money
7.4
Location
7.2
Staff Performance
7.7
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
6.6
All reviews (1256)
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Rachel T. Groups Singapore, February 3, 2013
Great hotel with fantastic service!

Great service, nice buffet breakfast
9.7
we received great service right from the moment we checked in - the hotel manager who checked us in took the initiative to ask what time our flight was going to be on our departure date and offered us late check out without us requesting for it. their reception and concierge staff provided great service and assistance as well throughout our stay. our hotel deal came with complimentary buffet breakfast which had a good variety of western and asian food. complimentary wifi is available but only in the lobby and restaurant.
Sonja M. Families with young children United States of America, February 2, 2013
no free wifi in rooms, only in lobby

free shuttle
6
this hotel is about 10 minutes from the causeway bay mtr station. they offer a free shuttle every 20 minutes or so. what a great service. the one downside of this hotel is that the internet costs money in the room, but is free in the lobby. this makes the lobby a zoo of people sitting around checking their computers. there is never a place to sit in the lobby and the lobby is so loud due to people waiting for their family members to check e-mail. it would be much better to just offer free wifi in the rooms!
David J. Couples Australia, January 28, 2013
Nice hotel and well located

Location to shopping and entertainment
8
management of this hotel go out of their way to attract repeat business by being obliging on all counts
Eran H. Couples Malaysia, January 27, 2013
Great Location with Friendly Staff

Friendly staff, Location
8.3
The hotel is situated in a very good location - near Times Square Hong Kong. There is a MTR (Causeway Bay) which is a walkable distance (10 mins) from the hotel. Room size is pretty alright compared to other hotels I've stayed before. There is also gym facilities which is a plus! Overall the staff are very friendly and helpful. They can speak fluent English and will always try to accommodate all your needs.
Chininta S. Solo travelers Indonesia, January 27, 2013
Lovely hotel, great service!

Great service! Value for money!
7.3
It is a nice clean hotel within the Causeway Bay area (approx 10mins walk to Times Sq area + Causeway Bay MTR station). Airport transport is very convenient since the hotel partners with Airport Shuttle, who picks/drops us at the hotel. It also have an airport shuttle to the nearest MTR station. Service was great, staff are very friendly. Didnt try the restaurants, so cannot comment on the food. Pick a room with road view, as the view towards the back is looking towards a graveyard.
Shopping Tip: Very near to the Causeway Bay area (approx 10 mins walk), where the major shopping areas are.
Dave N. Couples Singapore, January 26, 2013
Smal rooml but warm reception.

It came with a bathtub!
7
Check in and check out was smooth and fast. Room is clean and odorless during our stay, staffs were polite and attentive.
Sightseeing/Attractions Tip: Guests can take free hotel shuttle services to nearby areas, at every 15-30 minutes interval.
Renyta S. Families with young children Indonesia, January 26, 2013
Efficient stay.

Shuttle to the city areas, excellent staff, good stay.
9
Very helpful and supporting staff, and good room. Not really spacious, but good enough.
Wela M. Families with young children Philippines, January 24, 2013
Nice ,accessible location.

Hotel drop offs and pick ups are made easy for quick access, on time and fast service.
7.3
a week of stay in cosmo hotel was worth the money i spent. except for the very cold aircondition even if turned off already.
Travel tip: Stay at cosmo hotel if u want to access most of the tourist spots easily, very close to time square and mtr station.
Melissa E. Groups United States of America, January 23, 2013
Very clean rooms

Food is good and very nice view, ask for higher floor
8.3
Overall it is a very nice boutique hotel and very clean rooms.
Wan Y. Families with older children Malaysia, January 23, 2013
great service and nice breakfast

near to high class shopping malls
9
Rooms are clean n considered big.customer service was good
Shopping Tip: Near to times square

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Customer Reviews - Cosmopolitan Hotel, Hong Kong

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