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Cosmopolitan Hotel

387-397 Queen's Road East, Wanchai, Hong Kong

Recent customer reviews

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Very good


based on
1636 reviews

1125 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1636)
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Yeresa R. Groups Australia, February 23, 2014
easy to find, poor english skills,

good location, walking distance to mrt and shops/resturants (time square)
We had our wedding at four seasons hotel and most if not all my family and friends stayed at comsopolitian hotel. Concierge were helpful. Front desk staff terrible customer service. I needed to repeat myself so many times. They knew minimal english which was frustrating. Breakfast buffet did not vary and got tiresome eating the same thing. We stayed on the higher floors 2225 and 2117 and they were newer and beautifully decroted compared to levels on 5th and 8th floor. It is centrally located and taxis found it easily. Free Wifi was only in the lobby so the lobby was also very full with guests.
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Wai Y. Solo travelers Macau, February 16, 2014
Cozy stay at Cosmopolitan

Friendly staff, spacious room and central location
Relatively close to subway and room is spacious, for a HK hotel. Drawbacks are opaque windows and no in room wifi.
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Patrick O. Families with young children Philippines, February 7, 2014
Memorable, Fastastic Staff

Cleanliness, Fast service, Free shuttle bus
Hotel is ok, it was clean, near Tram station, and there are free shuttle bus to causewaybay, wan chai, hk station etc. our view is Cemetery (a bit scary). Incident happened during our stay that everyone needs to evacuate the hotel and sleep at other hotel overnight. During this period, hotel staff are really attentive, helpful. I don't see them tired. I would like to personally thank Louis CHAN (of Cosmopolitan Hotel) and Emily LAU (of Cosmo Hotel) for their job well done during the crisis.
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Hyunjoon S. Families with young children South Korea, February 2, 2014
clean, kind but terrible view (graveyard!)

clean, just clean
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King F. Families with older children Hong Kong, January 17, 2014
good experience for family stay

close to CausewayBay, nice staff, good breakfast
i was with my family (including 2 children) at a two queen-bed room; the room is clean with large window, but the space would be inadequate after fitting the two beds; TV channels are also limited.
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Renyta S. Solo travelers Indonesia, January 14, 2014
Good stay

location, facilities, surroundings
good stay
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Faezah S. Couples Singapore, January 13, 2014
Value for money

Price, comfort, cleanliness
We had a good experience here, especially because we got the newly renovated room. The room was designed nicely and was spacious which was a nice surprise. Our room was facing the cemeteries but it didn't really bother us, we just closed the curtains at night.
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Wah T. Couples Portugal, January 10, 2014
Just OK

Centrally located, closed to shoppings and easy to find.
It wasn't as good as I though. The rooms had a bit of strange smell. Apart from being centrally located, i wouldn't think of any other factors that will make me to come and stay again.
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Heidi K. Solo travelers Australia, January 10, 2014
Small room, not too convenient

Helpful staffq
The hotel room was small and the bathroom was very small, you have to sit on the toilet sideways becaus ethe wash basin is too close to the the toilet. There was no free wifi in the room, you have to pay extra for it. Won't be staying here again.
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Pengiran H. Families with older children Brunei Darussalam, January 6, 2014
Comfortable and Good Location

Clean, Good Location and Friendly Staff
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