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Cosmopolitan Hotel

387-397 Queen's Road East, Wanchai, Hong Kong (Show on map)

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Area: Wanchai Number of Rooms: 454
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1313 reviews

Value for Money
7.4
Location
7.2
Staff Performance
7.7
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
6.6
All reviews (1313)
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Koh S. Groups Malaysia, October 3, 2012
comfortable and good service

provided with shuttle bus service
9
the room condition is comfortable and the shuttle bus service is convenience for us to hotspot in hing kong
Laura C. Groups United Kingdom, October 3, 2012
ok hotel but weird location

transfer to Hong Kong station
6.3
If you want to get to the subway or even the other side of the road. You either have to wait for the hotel bus or go through a dark underground alley. As a woman, I hated walking through this alley. We could not look out of the window as it was misty glass nor could we open the windows. The shower smelt of damp. Pros - Would be the tranfer service and the clean rooms.
Koh S. Groups Malaysia, October 3, 2012
comfortable room and great location

good service by providing the shuttle bus around the city
8.7
The room is comfortable and nice. We save a lot of energy to walk to some shopping area as the hotel provides shuttle bus service for all guest.
Franz W. Solo travelers Austria, October 1, 2012
Hotel good for business

fast internet, good location, good connection to public transportation
6
Hok Y. Families with young children Hong Kong, September 30, 2012
Comfortable and big room

Good service and clean room
7.7
The staff is very nice and the room is very clean. It can be held wedding party in this hotel.
Sightseeing/Attractions Tip: it is not near the mtr statation, you only take taxi and bus.
Sharon R. Groups Australia, September 30, 2012
Friendly hotel

Free shuttle bus to main parts of town.
9
Lovely hotel. Clean and fairly large rooms. Nice Bathroom. Only disappointment was no view even though we were on the 16th floor because the windows were frosted. Staff were always friendly and helpful.
Sightseeing/Attractions Tip: Get an Octopus card as soon as you arrive in HK. They are so convenient and extensively used not only on transport, but also in shops like Macca's, 7/11 etc. Easy to get to places on local buses if you just ask the travel person in the hotel to tell you which bus stop to go to. We had a fabulous ride on a local bus to Stanley. Much better than doing tours.
Ezgi Y. Business travelers Turkey, September 29, 2012
Not like they advertise

Walking distance to Wrncha station but next to the cemetery.
5
I was disappointed because you don't expect a 4 star hotel act like a budget hotel. First of all the room I stayed had a cemetery view. And if you don't want that then you have to have a very busy street view with paying extra 350 Hkd per night. In their web page it was clearly written as they have free wireless Internet but while I am checking in it turned out only in lobby it is free and if you want to have it in your room you have to pay... Wait for it,,, 35 Euros per day!! There were a few good points though. It was walking distance (20 mins walk) to the Wencha station, very friendly stuff working on the doors but unfortunately the guys in reception were very mean. Cleanness was in a 3 star hotel standards, was OK. In fact everything was in 3 stars hotel standards. If you don't need Internet and if you keep your expectations low, then could be an option. But I am not planning to stay there again.
Ashok S. Families with young children India, September 29, 2012
Clean, comfortable and well located hotel

clean rooms, prompt house keeping service, good view if you choose delux rooms, polite and courteous staff, regular free shuttle service to various parts of the city, well informed concierge services
8
My family had a wonderful stay at the hotel. There are couple of points that one should take note of - many standard rooms face the cemetery. please check before booking. we had to upgrage to a delux room overlooking the race coure. amazing view!! For Indians looking for Indian cusine food options at the restaurant, you will be disappointed; but then there are a couple of Indian cusine restaurants in the vicinity (15-20 mins away) The hotel is well located to shops for daily needs (5-10 mins walk) and to tourist places. The free shuttle bus service provided by the hotel is very convenient. I will definitely recommed this hotel to readers.
James D. Business travelers United Kingdom, September 28, 2012
basic hotel well located

location
7
very basic hotel, clean and tidy with a central location good to get out and about. service is actually improving and moving from a functional "we do this" to actually caring and listening to customers which is a bonus. The primary downside with this hotel is the price fluctuation within the average week can increase by 100% from a tuesday to thursday.
Janet T. Families with young children Australia, September 28, 2012
Average hotel for the price paid

friendly staff
6.3
Not the best location, too far from transport, but hotel has shuttle bus service, clean but not exceptional
Hotel Feature Tip: Check shuttle bus service, the bus takes you to Time Square and Convention centre regularly and pick up to and from Hotel

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Customer Reviews - Cosmopolitan Hotel, Hong Kong

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