Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Cosmopolitan Hotel

387-397 Queen's Road East, Wanchai, Hong Kong

Recent customer reviews

Filter by Traveler Type


Very good


based on
1636 reviews

1125 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1636)
Sort by:
Nicolas E. Families with young children Switzerland, January 28, 2016
Pleasant stay

Free water, room changes without hassle, super stylish renovation
Very pleasant, cordial staff, we felt very appreciated. The costs for printing a boarding pass are astronomically high, HKD 5 per page. Otherwise, staff were eager to point out to call Housecleaning for free water and coffee creamer instead of ordering milk from the room service. We had to smile at these savings. Room were super clean.
Report this review
Georgia S. Couples United States of America, January 25, 2016
International traveker

Cold, crowded, hotel under renovation, no good tourism information, weak transportation service, long waiting time for the shuttle and definitively not a 4 stars hotel.
Report this review
Paul M. Solo travelers United Kingdom, January 19, 2016
Not happy

Put in wrong room on first night in a two night stay. Two single beds and no view, when I booked a queen bed with a race course view. Moved on second night. Renovations ongoing. Long walk to bars, restaurants and shopping.
Report this review
Yuen K. Couples Hong Kong, January 16, 2016
Cosmopolitan Causeway Bay

Cleanliness, Comfort, location
Report this review
Yuen K. Couples Hong Kong, January 15, 2016
Cosmopolitan Hotel Causeway Bay

Cleanliness, Comfortness, location
Report this review
Siong T. Business travelers Malaysia, January 14, 2016
Good Hotel to stay

Clean, good viewing room, nice staff
Report this review
Chee Y. Business travelers Singapore, January 14, 2016
Cosmopolitan HK

Clean, strategic location, convenient
Report this review
Donald C. Couples New Zealand, January 9, 2016
Very good photography, this is misleading

Breakfast,clean rooms
The hotel should inform their customers they are undergoing renovation. The photos of the room size look distorted. The rooms are very small ,the photos of the size are misleading.
Report this review
Stefanus A. Families with young children Indonesia, January 1, 2016
nice hotel. Value for money

Free shuttle bus to destination place, Available and free smartphone provided and staff were helpful and alert.
Had a great stay here. Although the hotel were under renovation, makes a bit uncomfortable. And no lobby in the mean time. Staff were helpful. Especially at the concierge. The room quite small if you travel with families. You should upgrade bigger room. I book 4 rooms, 2 of them facing cemetery. Some of the room they hv frosted windows. The housekeeping didn't do their task well, bathroom not really clean, and sometimes they didn't give new bath gel. Check with the hotel bus schedule, convenient from/to places (free). The hotel provide smartphone with wifi hotspot so you don't need to bother buy local sim card. You can also buy disneyland and ocean park ticket there.
Report this review
Tanya B. Families with young children Canada, January 1, 2016
The best staff ever!

The staff, staff, staff!
We had a great stay because of the super friendly staff! They were so welcoming and accommodating! The breakfast was standard, the location is a little inconvenient, and the elevator service was frustrating, but the staff were excellent!! A special thanks to the manager and Bobo! She was lovely!
Report this review
1 - 10 of 1125 reviews Next page
Cosmopolitan Hotel Hong Kong - Hotel ExteriorCosmopolitan Hotel Hong Kong - Premier RoomCosmopolitan Hotel Hong Kong - Grand Deluxe Course View RoomCosmopolitan Hotel Hong Kong - Grand Deluxe Family Quad Cosmopolitan Hotel Hong Kong - Grand Deluxe Course View RoomCosmopolitan Hotel Hong Kong - Grand Deluxe Causeway Bay City View RoomCosmopolitan Hotel Hong Kong - Standard RoomCosmopolitan Hotel Hong Kong - Superior RoomCosmopolitan Hotel Hong Kong - Grand Deluxe BathroomCosmopolitan Hotel Hong Kong - Grand Deluxe Family Quad BathroomCosmopolitan Hotel Hong Kong - BathroomCosmopolitan Hotel Hong Kong - Triple RoomCosmopolitan Hotel Hong Kong - Guest RoomCosmopolitan Hotel Hong Kong - Executive SuiteCosmopolitan Hotel Hong Kong - Executive SuiteCosmopolitan Hotel Hong Kong - Executive Suite - BathroomCosmopolitan Hotel Hong Kong - SONY Theme SuiteCosmopolitan Hotel Hong Kong - SONY Suite dining roomCosmopolitan Hotel Hong Kong - Ocean Park Theme SuiteCosmopolitan Hotel Hong Kong - Ocean Park Theme Suite BathroomCosmopolitan Hotel Hong Kong - OSIM Theme SuiteCosmopolitan Hotel Hong Kong - OSIM Suite PantryCosmopolitan Hotel Hong Kong - Teddy Bear Snack boxCosmopolitan Hotel Hong Kong - Children AmenitiesCosmopolitan Hotel Hong Kong - Guest Floor Cosmopolitan Hotel Hong Kong - LobbyCosmopolitan Hotel Hong Kong - 3T BarCosmopolitan Hotel Hong Kong - Fitness RoomCosmopolitan Hotel Hong Kong - Course ViewCosmopolitan Hotel Hong Kong - MeetingCosmopolitan Hotel Hong Kong - Theater ArrangementCosmopolitan Hotel Hong Kong - BanquetCosmopolitan Hotel Hong Kong - He JiangCosmopolitan Hotel Hong Kong - Function Room

Agoda.com is part of The Priceline Group, the world leader in online travel & related services.