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Cosmopolitan Hotel

387-397 Queen's Road East, Wanchai, Hong Kong

Recent customer reviews

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Very good

7.4

based on
1636 reviews

1125 reviews in English

Value for Money
7.4
Location
7.2
Staff Performance
7.7
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
6.6
All reviews (1636)
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Nicolas E. Families with young children Switzerland, January 28, 2016
Pleasant stay

Free water, room changes without hassle, super stylish renovation
9.7
Very pleasant, cordial staff, we felt very appreciated. The costs for printing a boarding pass are astronomically high, HKD 5 per page. Otherwise, staff were eager to point out to call Housecleaning for free water and coffee creamer instead of ordering milk from the room service. We had to smile at these savings. Room were super clean.
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Georgia S. Couples United States of America, January 25, 2016
International traveker

None
5.3
Cold, crowded, hotel under renovation, no good tourism information, weak transportation service, long waiting time for the shuttle and definitively not a 4 stars hotel.
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Paul M. Solo travelers United Kingdom, January 19, 2016
Not happy

n/a
6.3
Put in wrong room on first night in a two night stay. Two single beds and no view, when I booked a queen bed with a race course view. Moved on second night. Renovations ongoing. Long walk to bars, restaurants and shopping.
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Yuen K. Couples Hong Kong, January 16, 2016
Cosmopolitan Causeway Bay

Cleanliness, Comfort, location
7
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Yuen K. Couples Hong Kong, January 15, 2016
Cosmopolitan Hotel Causeway Bay

Cleanliness, Comfortness, location
7
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Siong T. Business travelers Malaysia, January 14, 2016
Good Hotel to stay

Clean, good viewing room, nice staff
8.7
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Chee Y. Business travelers Singapore, January 14, 2016
Cosmopolitan HK

Clean, strategic location, convenient
6
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Donald C. Couples New Zealand, January 9, 2016
Very good photography, this is misleading

Breakfast,clean rooms
5.7
The hotel should inform their customers they are undergoing renovation. The photos of the room size look distorted. The rooms are very small ,the photos of the size are misleading.
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Stefanus A. Families with young children Indonesia, January 1, 2016
nice hotel. Value for money

Free shuttle bus to destination place, Available and free smartphone provided and staff were helpful and alert.
6.7
Had a great stay here. Although the hotel were under renovation, makes a bit uncomfortable. And no lobby in the mean time. Staff were helpful. Especially at the concierge. The room quite small if you travel with families. You should upgrade bigger room. I book 4 rooms, 2 of them facing cemetery. Some of the room they hv frosted windows. The housekeeping didn't do their task well, bathroom not really clean, and sometimes they didn't give new bath gel. Check with the hotel bus schedule, convenient from/to places (free). The hotel provide smartphone with wifi hotspot so you don't need to bother buy local sim card. You can also buy disneyland and ocean park ticket there.
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Tanya B. Families with young children Canada, January 1, 2016
The best staff ever!

The staff, staff, staff!
7
We had a great stay because of the super friendly staff! They were so welcoming and accommodating! The breakfast was standard, the location is a little inconvenient, and the elevator service was frustrating, but the staff were excellent!! A special thanks to the manager and Bobo! She was lovely!
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