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Cosmopolitan Hotel

387-397 Queen's Road East, Wanchai, Hong Kong (Show on map)

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Area: Wanchai Number of Rooms: 454
Free Wi-Fi

Recent customer reviews

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Good

7.1

based on
279 reviews

Value for Money
6.9
Location
7.0
Staff Performance
7.3
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
6.6
Business travelers (279)
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Chamberlain K. Business travelers United Kingdom, December 17, 2014
Good and bad about the Cosmopolitan

The hotel was clean and functional. Because of the remote location, the shuttlebus was handy. The staff were generally very efficient.
5.3
My stay at the Cosmopolitan was OK. But beware reception staff who try to up-sell the standard room and breakfast to you on views and size. I fell for this trick and it cost me an extra $800 HKD. They know you are tired when checking in and take real advantage of this fact. The 'enhanced' room is hardly any larger with no additional facilities that I could spot and the views distant at best (there's a huge 6 lane highway outside the hotel, so the views not that impressive). The breakfast is completely lacking in decent Western food and can hardly support its claim of boasting international Cuisine. Aside from that, the beds are comfortable and the rooms are clean. On the two days I stayed, unfortunately there was a hotel wide issue with the water supply for flushing the toilets and nobody apologised about this when I was checking out.
Salisa C. Business travelers Thailand, November 14, 2014
Nice hotel, near MTR can walk to shopping area

friendly staff, nice room, good location
7.7
the hotel is in good location and MTR is just in front of the hotel. Shutter bus service is good for the way to go from the hotel but no convenient from the pick up point to go back to the hotel. Staffs are friendly and helpful. Room is clean and not too small but there's not much light in the room.
Salisa C. Business travelers Thailand, November 14, 2014
good location, close to MTR

nice room, friendly staff, good location
7.7
the hotel is in good location and MTR is just in front of the hotel. Shutter bus service is good for the way to go from the hotel but no convenient from the pick up point to go back to the hotel. Staffs are friendly and helpful. Room is clean and not too small but there's not much light in the room. Also have a handy phone in the room, never see before from any hotel!!
Robin M. Business travelers United Kingdom, November 7, 2014
does the job

location, cleanliness, staff
7.3
Khoo B. Business travelers Singapore, November 1, 2014
great hotel

locaation , good staff
8
Guerreiro A. Business travelers Portugal, October 31, 2014
ok

location, price
5
Lin W. Business travelers Taiwan, October 30, 2014
Clean and nice bed

nice bed, clean, free shuttle bus
7.7
Chun H. Business travelers Malaysia, October 19, 2014
Nightmare Stay in HK

Nil
5.7
Location is not convenient.
Kwong T. Business travelers Malaysia, September 27, 2014
On Average!

Ever imaging looking at cemetery at your window??? at night???????
6
ok, lah!!
Eva I. Business travelers Malaysia, September 26, 2014
Great value for money

great price, comfort and pretty good location
8.3
I bought the superior room and was kindly given a free upgrade to family suite upon check-in. Was delighted with this as the room was definitely more spacious and comfortable for my friend and I. The hotel also provided free shuttle bus service to Hong Kong station which led to the airport express line. We took that back to the airport and it was really quick and convenient. Only took around 25 minutes from Hong Kong Station to the Airport. Would definitely recommend this place to other people.

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Customer Reviews - Cosmopolitan Hotel, Hong Kong

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