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Cosmopolitan Hotel

387-397 Queen's Road East, Wanchai, Hong Kong (Show on map)

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Area: Wanchai Number of Rooms: 454
Free Wi-Fi

Recent customer reviews

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Good

7.5

from 192 reviews

Value for Money
7.4
Location
7.1
Staff Performance
7.8
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.1
Food/Dining
6.6
Groups (192)
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Agus S. Groups Indonesia, July 20, 2015
one of the comfort hotel at Wan Chai

on time shelter bus, clean, polite staff
7.7
We feel staying at my second home. Comfortable...!
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Li W. Groups Singapore, June 20, 2015
Clean hotel

Comfortable bed, clean and polite staff
7.7
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Minh N. Groups Vietnam, June 16, 2015
Nice hotel

Shuttle bus, handy wifi hotspot
7.3
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Emma M. Groups Philippines, June 14, 2015
Value for money

Clean, free shuttle buses for designated places and the staffs area accommodating
7.7
Good
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Cindy T. Groups Singapore, June 1, 2015
Uncomfortable

Walk in shower, aircon, free handy
6
Not too bad however they should provide standard room with the view away from cemetery. Or restructuring the room to have the window on other side. Also the tv set is not able to rotate to face the bed. It is not comfortable to watch the tv. Overall it is still ok.
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Rachael N. Groups Singapore, May 6, 2015
Good Customer Service Concept

Wifi
7
This is my first encounter at a hotel where a mobile handset is actually provided. I think it's a good concept of customer service because customers can carry the handset with them and obtain information while they are on the move. This is particularly helpful for tourists. The only setback I guess would be the shuttle services. Given the hotel's location, which is quite a walking distance from the nearest MTRs, providing shuttle services to places in the Central would actually be a plus point.
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Sok N. Groups Singapore, April 27, 2015
Contented with my stay there

Free mobile device for wifi, room size and cost
7.3
My 1st time staying in Cosmopolitan Hotel and 1st time staying in Causeway Bay Area. Hotel location is not the best as it take 5 minutes to walk to the nearest MTR and there's no really shops or eateries around, unlike Mongkok. But the free mobile device was a life saver! We could use it to hotspot and have free wifi the whole day while we were out. Room size and condition were rather good, given usual HK room size. Hopped onto the shuttle bus from Admiralty to hotel, thinking it would save me time. But it would have been faster if I have walked, coz of the detours and traffic jams. Overall ok with this stay, quite value for money.
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Kayi W. Groups Malaysia, April 19, 2015
Comfortable stay

handy mobile phone, free shuttle bus and flexibility
8.3
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Joyce L. Groups Singapore, March 23, 2015
good service

the bellboy, manager, housekeeping
8.3
The manager and staff were very prompt with our request. housekeeping is very efficient too. Worth the stay!
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Yankang L. Groups Singapore, March 20, 2015
Cosmo

The staff were superb,the location was extremely good and they had good service
9.7
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Customer Reviews - Cosmopolitan Hotel, Hong Kong

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