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Costabella Tropical Beach Hotel

Buyong, Mactan Island, Mactan Island, Cebu, Philippines (Show on map)

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Area: Mactan Island Number of Rooms: 156

Recent customer reviews

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Good

7.5

based on
989 reviews

Value for Money
7.3
Location
6.7
Staff Performance
7.7
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
8.0
Food/Dining
7.5
All reviews (989)
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Kimberly Y. Couples Singapore, August 8, 2012
Nice service but rooms quite old

Swimming pool
7
the hotel was generally ok but not worth the price we paid as compared to city pricing. service in general was quite good. however, tourists should be aware that the taxi drivers like to try to charge extra when they pick people from the hotel.
Kimberly Y. Couples Singapore, August 7, 2012
Nice hotel but quite old

Swimming pool
7
The hotel was generally ok but not worth the price we paid as compared to city pricing. Service in general was quite good. However, tourists should be aware that the taxi drivers like to try to charge extra 50p when they pick people from the hotel.
Takashi H. Solo travelers Japan, August 7, 2012
Ok. So so hotel

Good soroundings
6
So so goog. Restaurant here is very good. They serve good food and good services but expensive. Facilities are not so gorgeous but it's ok for it's price. Coz the resorts here in Cebu are very expensive to stay. I don't know the reason. Sea is not beautiful at all. I should go diving..
Sightseeing/Attractions Tip: Ok. Relax here.
Kei M. Couples Canada, August 6, 2012
Very Decent, But Not Perfect

Location, Security, Friendly Staff
7.7
date: aug 2-6, 2012 i'll begin with the small problems we found. no red eye arrangements they don't offer any arrangements for red eye fliers. we arrived at 5am, and they wanted to charge full room rate for checking in 5 hrs early. they did make arrangements to check in at 9:30am though. beach shallow to say the least, think shin deep at low tide, but nicely protected, and there's two pools to make up for it. one with nice waterslide for kids. food quite expensive, meats overcooked all the time. seems like a cultural thing though to over cook meats, we encountered that everywhere. security very good here, there are two gates of screening before allowing in the facility. id's must be left, and there is a dress code for visitors. our guide was rejected for wearing cheap worn out flip flops. the good things everything else was quite good. staff were very helpful, caring, and polite for the most part. we had a pool side room, which was super convenient and only costed a little bit more. the spa was pricey, but still worth a few massages, they thought of some things many other didn't and masseuses were quite experienced. all around a pretty good place. it's a 10 mins (super slow driving) from the main docking areas for going on dives and island hopping. those visiting the whale sharks, expect a 3 hr drive starting at 6am before traffic. return was slightly over 3 hrs with some traffic. also, you can visit sm mall in cebu city, quite a large mall, for about php taxi from here. it's hard to judge it's location otherwise, all resorts we saw seemed placed next to what seems like scary streets. the whole area hasn't been developed enough as a tourist district yet.
Rainer F. Families with young children Austria, August 5, 2012
Lovely hotel with good service and clean rooms

Servicw, relaxation, pools, food
9
Really appreciated the kind and professional service during the ironman event. Transport, food, pool, rooms all met or exceeded expectations.
Daniel C. Couples Australia, August 3, 2012
Great Hotel, Great Food.

Best feature of the hotel is the fun activities available including all types of water sports. The food is great.
8.7
The rooms were great, service was great, the private beach needed a bit more work and cleaning but all in all was a great hotel. The 2 pools, the restaurants/bars and facilites were great.
Hotel Feature Tip: Take full advantage of the water activities on offer from either the hotel or just outside the hotel.
Haksu K. Couples South Korea, August 1, 2012
Good location

near from the beach
5
nobody on the beach. service as a routine
Chon Y. Groups Malaysia, July 31, 2012
Nice Environment and good service

Breakfast is good
8.3
Overall I find this resort is good. The breakfast is nice but not that many choices. The beach of this hotel is not that nice, that's why you will see most of the people will be in the swimming pool instead of the beach.
Robert W. Solo travelers United States of America, July 31, 2012
Nice private beach

Wonderful beach and sea location. Many convenient local restaurants
8.3
A good area along south side of Mactan island. Wonderful private beach.
David S. Families with young children Philippines, July 30, 2012
Pleasant staff members

Efficiency of the staff
8
Room are Clean but hold and view is on the back of the house roof this why I think the price is competitive.

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Customer Reviews - Costabella Tropical Beach Hotel, Cebu

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