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Country Heritage Resort

Nginden Intan Utara No. 7, Sukulilo, Surabaya, Indonesia 60118

Recent customer reviews

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Good

6.2

based on
115 reviews

54 reviews in English

Value for Money
6.4
Location
6.3
Staff Performance
6.2
Hotel Condition/Cleanliness
6.1
Room Comfort/Standard
6.0
Food/Dining
5.9
All reviews (115)
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Chandra A. Families with young children Indonesia, December 30, 2015
Safe and sound

Room, Parking, Park
8.3
Nice, but the swimming pool under maintenance
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Penelope C. Business travelers Australia, December 6, 2015
Pleasant stay

Breakfast, location, quietness
6
This hotel has a captive audience due to its location next to the hospital and is getting very tired but is often full regardless. Rooms are in need of a refurb with doors that don't quite close properly and stained walls and bathroom. I was surprised that there was no bar fridge in the room - usually that's standard for 3*. Breakfast was excellent with something different every day. It's pleasant enough but there are better options in Surabaya for the price.
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Will L. Solo travelers Indonesia, December 1, 2015
Best breakfast, nice garden & pool, friendly staff

Breakfast was superb and varied, pool available late & friendly staff
8.3
Once I got there it was great. Being an American and traveling there late at night in a rental car it was sketchy but easy to find. Not in a very nice area but a very real area and all in all it was a great experience. Garden area and pool very nice and pool stays open. Breakfasts at these hotels are hit or miss and this one was truly a hit, fresh, varied and I even ordered a soft boiled egg served in an egg cup that was a perfect soft boiled egg. If you have kids or time to just hang, this seems a decent place but going to and fro wouldn't be to my liking as its so seemingly distant from attractions. Oh, value! I had a big room, king bed, ac, great view, free waters, toothbrush and the breakfast all for the whopping sum if $20 US dollars! By far the best value if any hotel I've stayed at while in Srabaya.
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Effendy E. Solo travelers Indonesia, October 26, 2015
Bad Hotel Ever

Place, cause near from galaxy mall. Just that
4.3
Feel so so so regret!!!
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Selvi R. Business travelers Indonesia, October 4, 2015
Need to improve the friendliness of the staf

The foods are good
5.7
A liitle bit not comfortable because of the noise in front off the room
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Wetty S. Groups Indonesia, September 5, 2015
clean and nice small hotel

clean, price, space
8.7
We book 2 types of room. The big one (presidential suite) with 5 bedroom has living room, pantry, garage for 2 car. It's good for big family or group stay. The room, bed, bathroom is clean and have similar comfort as 4star hotel. And the price is okay.
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Selvi R. Solo travelers Indonesia, August 19, 2015
nice place

nice place, good food, friendly staf
6
The parking area to small, the food is nice
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Najmiah H. Couples Indonesia, July 20, 2015
The toilet is unclean

The food is okay
4.7
The bedroom is facing the bathroom+toilet whereas the bathroom is unclean and smell.
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Willy A. Couples Indonesia, October 12, 2014
clean room, comfort bed, good food, average AC.

good meal, comfort bed, cozy situation, home experience, good price..
7
Room is fine & clean, breakfast is yummy, but air conditioner seems slow to cool the room, good price.. Water runs bit slow.. Had to wait a while to fill the closet tank.. Still a good place to relax and rest..
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Selvi R. Business travelers Indonesia, October 12, 2014
the cleanliness of the bathroom need to improve

good and nice room
6.3
Need to improve the skill of the personel at the receiptionist
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Country Heritage Resort SurabayaCountry Heritage Resort Surabaya - Guest RoomCountry Heritage Resort Surabaya - Guest RoomCountry Heritage Resort Surabaya - Swimming PoolCountry Heritage Resort Surabaya - SurroundingsCountry Heritage Resort Surabaya - Food and BeveragesCountry Heritage Resort Surabaya - SurroundingsCountry Heritage Resort Surabaya - Swimming PoolCountry Heritage Resort Surabaya - SurroundingsCountry Heritage Resort Surabaya - SurroundingsCountry Heritage Resort Surabaya - Swimming PoolCountry Heritage Resort Surabaya - Guest RoomCountry Heritage Resort Surabaya - GardenCountry Heritage Resort Surabaya - RestaurantCountry Heritage Resort Surabaya - RestaurantCountry Heritage Resort Surabaya - GardenCountry Heritage Resort Surabaya - Meeting RoomCountry Heritage Resort Surabaya - Meeting RoomCountry Heritage Resort Surabaya - Meeting Room


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