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Agoda Verified Reviews

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Very good

based on 77 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 8.8
  • Location 9.1
  • Room Comfort/Standard 7.9
  • Staff Performance 7.7
  • Value for Money 6.9
  • Food/Dining 6.8

8.7 REX M.
January 07, 2015
Location Location Location
Location, Food, Shopping, underground
A++ everything was just right

4.7 John H.
United Kingdom
December 14, 2014
Not worth the money
Location, shower toiletries and iron
Firstly there was no clear sign to show the hotel so i randomly discovered it by seeing a small bronze plaque on a wall. Next i had to wait at reception as there were no staff and there was graffiti on the desk which i though was very unprofessional. Next was the room which had had the tv unplugged and once i had struggled to plug it back in i found that all the batteries had run out. The bed was made of concrete and my view was straight into an office which was maybe 10 feet away. Finally on this trip was the shower that had a semi broken head. I paid there and think this is 4 times as much as it should have been.

7.7 Patricia J.
United States
October 27, 2014
hotel stay
location and concierge

9.3 Robert W.
United Kingdom
September 22, 2014
Impressive friendly great location.
Location friendly and polite staff and quiet for central london.
Enjoyable and what we expected. No hassle to leave our luggage. Clean and quiet.

8 Jung K.
South Korea
September 22, 2014
Nice place
location, service, easy
nice and relax

6.3 Greg S.
September 15, 2014
Could do better
Location, price
I have stayed here at least 8 times. The location, and the price at the right times, are very good. However this time there was distinct feeling of lack of interest from staff. From my in room internet not working, to reluctance to grant even a 1 hour late check out. To be fair the concierge who helped with theatre tickets was great, but as a whole...they could do better. I would not write it off. Very central. rooms fine, but nothing special

5 Errol C.
August 26, 2014
Great location
Attentive staff.Pay extra and upgrade to a nicer room

8 Rosalina R.
August 22, 2014
Great location
Easy to get around, big room ever, clean
it was fantastic with the nice comfy room and bed, but the hotel not provide free internet, you need to buy it. Great location for shopping since my wife asked me to do baby shop.

6 Sri N.
United Kingdom
August 09, 2014

6.3 Greg S.
April 04, 2014
Central, Clean, Functional...some irritants
Central, comfortable rooms,
The hotel is in a great location. Close to Oxford Circus, and the tube. On the edge of Soho. Great bars, restaurants, and shops all around. East walk to major attractions etc Rooms are clean and well appointed. There is a nice bar but I did not try the restaurant. This hotel now charges for internet. Annoying because it did not use to and many in London do not. Doubly annoying because it did not work in my room, although I must say when I complained they installed a router and it was fixed Most staff are very pleasant but one reception person was sour and surly which funnily enough really spoiled my stay