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Courtyard Hotel

G-800 1Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia 88450 (Show on map)

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Courtyard Hotel Kota Kinabalu - Restaurant Courtyard Hotel Kota Kinabalu - Guest Room Courtyard Hotel Kota Kinabalu - Guest Room Courtyard Hotel Kota Kinabalu - Lobby
Area: 1 Borneo Number of Rooms: 156

Recent customer reviews

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Good

7.0

based on
1616 reviews

Value for Money
7.2
Location
7.6
Staff Performance
6.8
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.0
Food/Dining
6.5
All reviews (1616)
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Ruel C. Couples Philippines, September 21, 2013
Courtyard is fine.

Accessible to the mall and convenience stores
8
We forgot her name but it was her first day last Monday (Sept. 23) but she assisted us like she was in customer relations for a long time. Reasons: (1) We asked for places to visit in KK and she gladly wrote the interesting places we can visit along with directions. (2) She smiles a lot and we know it was genuine. (3) Her command of the English language is phenomenal. (4) We asked if she can provide us a better rate since we'll stay for another night and she asked her manager for possibilities. The Buffet Manager (the Chinese guy) was amazing too. Also, the guy collecting the plates and cleaning the table at the breakfast buffet was amazing. He's a bit effeminate but no issue with that because he is doing a good job plus his smile and greeting is genuine. The downside is the absence of wifi in the rooms. Lastly, the guy who assisted us in the reception during checkout was snobbish and looks bored with his job because he was checking his phone and texting. He's the one with the colored hair with shaved sides.
Chun Y. Couples Hong Kong, September 12, 2013
you don't want to stay here, just a place to sleep

cozy bed, nice restaurant for breakfast, near shopping mall
5.7
Brian R. Couples Malaysia, September 12, 2013
Good location and comfortable room

Comfy room, location and cleanliness
6.7
I've stayed here before, that's why I've returned. although nothing special about the hotel, I've no complaints as the location is good.
Rosalind O. Groups Malaysia, September 11, 2013
Great hotel to stay with friendly staff

Close to shopping, for leisure & for easy to find food
7.7
Hang N. Couples Malaysia, September 11, 2013
Clean room

Clean, Cosy and Friendly Staff
6
The hotel is reasonably priced with clean and cosy room. The bathroom is clean as well. The hotel staff are helpful and friendly.
Sharida A. Business travelers Malaysia, September 9, 2013
Ok.

It's was OK.
6.3
The hotel need improvement here and there like what the others said but overall it was ok. Is it worth? Oklah.
Mohd A. Solo travelers Malaysia, September 8, 2013
The choice for shoppers

Located within shopping centre, easy access to restaurants and cinema.
7.7
Mohd N. Business travelers Malaysia, September 7, 2013
Great for shopping

Clean, Nice view while having your breakfast,
8
Room is nice, but no windows. Close to some good seafood restaurant and cinema.
Wong C. Business travelers Malaysia, September 6, 2013
Simple but decent hotel

Location, free transport availability to town center, clean
6.3
Overall experience is good, provdided free shuttle service to town center at interval of 30 mins, clean and decent hotel.Located within a mixed development enclave. There is a shopping mall next to the hotel. You can easily source the daily toiletries from nearby convenient stall open 24 hours
Hjh D. Couples Brunei Darussalam, September 5, 2013
great and wonderful hotel

nice, close to shopping mall and modern style place.
8
welcoming staff with the smile, soft spoken to customer, alert their customer and make sure their staff handed over baggage to door room. They also thankful during check out and hopeing to come again other day later.

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Customer Reviews - Courtyard Hotel, Kota Kinabalu

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