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2015
Excellent 8.3
Based on 2301 reviews

Recent customer comments

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Excellent



based on 2301 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.1
  • Location 7.4
  • Room Comfort/Standard 8.8
  • Staff Performance 8.9
  • Value for Money 7.8
  • Food/Dining 7.8

8.7 Tristan M.
Philippines
August 13, 2014
Very relaxing and peaceful place
Room, pool, and the hotel
Relaxing and peaceful

8.7 Lois D.
Philippines
August 11, 2014
One of the best
Staff, ambiance, services
Our 2-night stay was enjoyable and relaxing. Save for a long wait for housekeeping and the aircon leaking on the 2nd day, everything else was great. The staff are attentive and courteous. The rooms are big and clean. I would recommend this resort for families, too, as there are many activities for kids as well.

8.7 Choon C.
Singapore
August 09, 2014
Cebu IM 70.3
The service staff in the hotel is very good.
We enjoyed our stay in the hotel, service is very good. But it was quite far away from the race site Cebu IM 70.3

4 Yuichiro O.
Japan
August 07, 2014
Bad Experiance
Bad Location, Inefficiant, Poor Restaurant Selection
Took very long to Check in/out. Upgraded to Ocean Sweet Room for my final day, but made us wait for a half day in standard room to be cleaned for the new room. it screwed our half day!! No apology some more! We will never go back there again. A Very Bad experience.

9.7 Neil L.
United Kingdom
August 05, 2014
Fantastic Hotel
Villa, Staff, ammenities
This is a fantastic hotel, a little secluded, but a great place to relax and enjoy the facilities the hotel has to offer. Childrens club is well supervised and safe for the little ones

8.3 Sara H.
United Kingdom
August 05, 2014
It was OK
Very clean, very helpful staff, comfy rooms
They didnt tell us that our stay coincided with IRON MAN competition & they had many competitors staying there, who wanted to be up at 4am & asleep by 9pm - not a good mix with normal guests & they hadn't put all the competitors into one space either. The service was good, sometimes very good, some staff went way over & above... others just said 'yes' and then did nothing.... Not enough pool side loungers if the resort is fully booked....

9 Gilda G.
Philippines
August 03, 2014
relaxing stay
spacious & clean room, friendly staff, food
Relaxing

9 Editha L.
Japan
July 28, 2014
very nice place to relax
serenity, pool, kids room
Very pleasant, the staff were all nice and polite. Our room was excellent and the food are great too especially mango. Their kids activity room helped us a lot to relax since they have so many kids activity.

9 Trina L.
Philippines
July 25, 2014
Fell in love with this resort
Facilities, customer service, comfortable bed
Staff are efficient and kind enough to upgrade us to deluxe garden. The rooms are homey and the beds are very very comfortable. The place is not that crowded. I highly recommend this resort to couples and families who want to relax and have a day or two off from the busy city.

9.3 Marilou A.
United Kingdom
July 24, 2014
A fabulous stay
Excellent customer service, courteous staff, and great variety of tasty food.
Fantastic