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2015
Excellent 8.3
Based on 2325 reviews

Recent customer comments

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Excellent



based on 2325 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.2
  • Location 7.4
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 7.8
  • Food/Dining 7.8

ethan T.
Australia
January 10, 2013
dont stay here horribly disapointing
Leaving compound, even though we got taxi screwed by hotel, was still best part
Some of the pools in pictures are mostly for show and cant be swum in. There is no where to sit with 39 seats and over 200 people wanting to swim or sit by the pool as the beach is a coral minefield, have to wear shoes on beach and in water as its full of sharp rocks. restaurants and bars there are quite slow with everything, after 40mins wait we decided to approach the bar for drinks and food. Friendly staff drifting threwout the hotel all day offering you hello's how are you's, which is nice but it doesnt seem they have anything to do or go, and after a while is annoying. Its a very compact hotel with not much room or things to do unless your at pool or small rock sea front area. Your along way from anything and taxis have a deal (policy) with crimson apparently to overcharge you or they wont call one for you. This hotel needs proper management. This hotel had a good architect but thats pretty much where it stops. Rooms are fine, gardens are also well laid out

Lolita Q.
Australia
January 10, 2013
Nice if you just want peaceful and quiet time
Good food and good service
We were accommodated in a two storey building it was a nice relaxing place , only the people on the second floor are dragging their feet when they walk and you can hear it from my room below . Dragging some chairs somewhere .good relaxation just stay in the pool or in the beachfront.

Emilie G.
France
January 09, 2013
Wonderful hotel
Lovely service and great design
Lovely hotel with very nice design and furniture. All clean and neat. The service is amazing: everyone greets you with a loud and warm "'Morning Mam' ". You need anything? Just ask them, they will answer all your needs with a nice smile. The rooms are big and well furnished. The swimming pools and the beach are very nice too. You can have a nice swimm with quite a few fishes. We had an amazing time at the Crimson!

Imelda J.
United States
January 09, 2013
Beautiful Family Oriented Hotel
Facilities
It was a very enjoyable stay.. nice infinity pool , great service, courteous and very helpfull staff specially in the dining area and bar. Shuttle service to 2 great Cebu shopping area

yasuko S.
Japan
January 08, 2013
Too small & poor facilities but staff are frendly
Only one restaurant which is really nice
20 min drive from the airport but located in the local area. There is no relaxed resourt atmosphere. Very disappointed with the restaurants. Too many Korean, Chinease who have very bad manner.

Lola L.
Taiwan
January 08, 2013
Beautiful gardens and good location
Quiet and peaceful
Most of employees there are very friendly and lovely

Mineliza L.
Philippines
January 07, 2013
Lovely hotel
i like the jacuzzi inside the villa
We enjoyed our stay, but we are not satisfied with the service and the value for money that we paid. I hate the food, low quality. The pool is not clean, its quite difficult to manage around the hotel because our room is far from the main recreation area.

RHONA D.
Philippines
January 04, 2013
A Nice Get-away
well appointed rooms,nice amenities, friendly and efficient staff
Right before Christmas, I decided to bring my family to Crimson Resort Hotel to spend some quality time with them. I was pleased when I was granted my request for an early check-in and for a room located near the concierge since I was bringing with me my 75 year old mother. When we got there, we were assisted by their staff and was brought to our room with their golfcart since the rooms or villas in this hotel are sprawling in their very spacious property. I have been to this resort several times and during this Christmas season, I admired their very nice decors especially at the lobby. The hotel staff were generally friendly and courteous except the one who attended to us at the restaurant during our breakfast. She was rather not very helpful to my request to just charge the extra meal to my room so I would just settle the bill upon check-out. I was insistent since I did not bring any cash or credit card with me including the senior citizen card of my mother,that was why she finally agreed. I found this very unusual coz this is not the common practice in most hotels. Other than this incident, I found my stay in Crimson very relaxing and enjoyable.I would definitely come back to this resort.

Beat E.
Switzerland
January 04, 2013
Ok hotel with good location
location
Room could use a touch up, although still ok. Bathroom way too big though. We did not like the food, too greasy, and rather expensive. Can easily go out or to another hotel for eating and better quality. Maybe they shud arrange some activities on a daily basis which guest can join.

Takashi F.
Japan
January 04, 2013
Poor response
Only room is clean
I requested One king bed room when I booked. But they provided us Two single bed room. Though I requested reception to change a room, they said "not available." I told them that your staff already agreed my request and e-mailed me. They provided us One king bed room... What is their first answer,"not available"? Only room is clean. But their response is poor and It does not match cost.