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2015
Excellent 8.3
Based on 2302 reviews

Recent customer comments

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Excellent



based on 2302 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.1
  • Location 7.4
  • Room Comfort/Standard 8.8
  • Staff Performance 8.9
  • Value for Money 7.8
  • Food/Dining 7.8

9.3 Peter R.
Australia
December 17, 2012
Good location, beautiful grounds
Pool & beach area
All up a great hotel with beautiful amenities. Unfortunately the satellite TV dropped out for over a day of our stay and the wifi internet is very intermittent. A karaoke bar would be handy for some night time fun. The beach bar is great with comfortable lounges and awesome music. The breakfast is good but expensive. But I would definitely stay there again. Great staff

8.7 Thomas F.
United States
December 17, 2012
Very pleasant and restful
Food, staff and the beach was a good time
We were on a 48 hr r and r . The room was well provided with linens , good AC and usual room fares. Our room was close to the water and all restaurants. I found all I needed with the assistance of a well trained crew. Saffron was my place to dine. Enjoyed a few conversations with the staff who made sure my wife and I got the most out of our meal. Will make a point of returning for a longer stay.

7.7 Husainy A.
Singapore
December 15, 2012
Great view and superb service...
Great view, cleanliness, and great staff
The staff has been great and accomodating to your needs, especially the front counter staff. Breakfast was not bad, more to continental buffet breakfast. Pool was nice but it's size was limited. Resort looks pretty new and view of the ocean was breath-taking. Thos with kids will find the Kids Crimson a life-saver, hourly activities for the kids to do while you spend time with your other half. Nothing much to do at Mactan Island except for the Lapu-Lapu shrine, and the souveniers are quite cheap there. Other than that, time to chill out and relax.

8 susan M.
United Kingdom
December 13, 2012
Great resort
Facilities and location
great resort 15 mins from airporrt. fantastic facilities and staff very helpful and accommodating, particularly at breakfast.

10 Lea C.
Philippines
December 12, 2012
Lovely, homey hotel with courteous employees
The infinity pool is awesome. Their rooms are spacious and comfortable.
Our stay was awesome. My son enjoyed every minute in the infinity pool. Courteous and friendly staff.

9 Amor A.
Philippines
December 12, 2012
A quiet and private weekend
The place, room, bed and the pillows :)
It was as always restful and quiet. The rooms and the whole place was very clean. The housekeeping were able to make a really nice big bed out of the 2single beds in the room since I initially requested a single big bed for our room and since all their rooms with I big (king/queen) bed were all fully booked during our stay. It was amazing because you can't noticed the difference of a 2 single beds put together to. 1 king size bed. I'm still looking forward to another weekend at the resort. Loved it!

9.3 Jouko K.
Finland
December 12, 2012
Excellent facilities and service
All premises are built and furnished with good taste. Service is excellent in every way, the amount of staff is huge, everybody is polite and speaks English. The infinity pool is great as well as all the services by the pool, we spent 6-7 hours there every day.
We found our stay very refreshing - sunshine, a lot of books, good food, well-slept nights. The prices are reasonable for a 5-star hotel, except those of the spa, whose prices are closer to 5-star European hotels, i.e. much too expensive. No wonder all other treating rooms were empty during our massages. The walls between rooms are pretty thin - we could have easily followed our neighbour´s daily routines and talks. Maybe difficult to repair? And when there was threat of typhoon, the hotel did not give any information about it, the waiters tried to tell us what is happening but that information was quite contradictory, Fortunately, the weather forecasts were totally wrong all that week. We were promised rain and showers, but we got sunshine every day except one.

8.3 kahee J.
South Korea
December 11, 2012
swimming pool was good
kind, delicious breakfast
everything was good but it wasn't easy to get to the hotel. had to take a taxi, and the drivers in Cebu usually not that kind... there are shuttles but i think the number of shuttles wasn't enough... they need to put more shuttles

8.7 Christine Y.
Philippines
December 10, 2012
Very relaxing ambiance and friendly hotel staff.
Nice pool, lots of activities and beautiful rooms.
Overall my stay was great! The food choices though is a little limited and a bit expensive.

7.3 Marcus W.
Australia
December 10, 2012
Pleasant stay
Great pool
This is our second visit and once again enjoyed our stay