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Crimson Resort and Spa

Seascapes Resort Town, Mactan, Mactan Island, Philippines

Recent customer reviews

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Excellent

8.1

based on
183 reviews

1086 reviews in English

Value for Money
7.6
Location
7.3
Staff Performance
8.7
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.5
Food/Dining
7.6
Families with older children (183)
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George W. Families with older children Switzerland, January 5, 2016
Not quite up to expectations

staff friendliness, cleanliness, beach beds
6.7
The restaurant facilities get overcrowded when the hotel is full, as it was during our stay. The staff tried to cope but it was like a cafeteria experience. The layout of the hotel is not very well-thought out nor appealing; for example a "Deluxe Garden View Room" offered you a view of a sad bush and some scraggly grass.... The lobby and reception building is quite appealing and the staff do make quite an effort to be welcoming.
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Deoghun K. Families with older children South Korea, September 6, 2015
Not enough activity to overcome a bad location,

good staff, fast react, private beach, pool
6
Mostly satisfied on staying there for 2 days but some need improvement 1. not free rental of swimming glass for hoping and canoe at the private beach 2. old tower at the pool 3. not enough variety of breakfast
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Yuen P. Families with older children Hong Kong, July 22, 2015
Great fun in Crimson

a lot of activities for guests, nice pool and beach, friendly staff
9
I had a very pleasant stay in Crimson with my husband and two sons aged 12 and 15. The staff there were very friendly and helpful. Staff are very active to arrange activities for the guests. We had so much fun there.
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Amanda L. Families with older children Singapore, July 22, 2015
Short family vacation in Cebu

Staff, services available, the beach
7.3
The one downside of the stay was the extra bed provided. The bed frame was rusty and the mattress was laid on a plywood-like boarding, making the extra bed uncomfortable.
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Emelita L. Families with older children Philippines, June 6, 2015
fantastic and enthusiastic

swimming pool,restaurant and the beach view
8.3
relaxing,amazing , and really enjoy my stay there
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Amy C. Families with older children Philippines, June 1, 2015
Resort Feel

nice facilities, good service, nice staff
8.3
Excellent!
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Katrina A. Families with older children Philippines, May 20, 2015
paradise

staff, service, place
9.7
Amazing
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Margie C. Families with older children Philippines, April 12, 2015
Relaxing

Courteous, Accommodating and Friendly staff
7.3
Our stay as a whole was relaxing and fun. The hotel staff are friendly, accommodating and courteous. The problem during our stay was the shower door doesn't close properly and that would cause the bathroom floor to be full of water and this is very dangerous. Also the curtains are difficult to operate and would fall off easily when adjusted. I would like to thank Ryan of housekeeping, Mardin our villa host and Gam for the ride to the parking lot. Thank you...
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Vernie S. Families with older children China, April 5, 2015
Staff performance are excellent

Privacy, excellent staff, good service
7.3
Overall, ok
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Peter D. Families with older children United Kingdom, March 31, 2015
Wonderful weekend

location, service and amenities
10
The service was excellent.From the moment we checked in until we left the staff were superb.
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