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Recent customer comments

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Above average



based on 269 reviews
  • Hotel Condition/Cleanliness 5.2
  • Facilities 6.7
  • Location 6.9
  • Room Comfort/Standard 5.4
  • Staff Performance 6.0
  • Value for Money 6.0
  • Food/Dining 5.0

7.3 Flawrence Y.
Philippines
September 14, 2013
It was ok... What you pay is what you get.
Clean, accessible, fast

6.7 Noreen S.
Philippines
September 09, 2013
Its good
close to airport, malls and clean

4.7 John T.
United States
September 09, 2013
Worst Hotel I ever stayed at.
The only good things were the staff and the food in the Resto was good.
The hotel was a huge disapointment. While eating dinner, we could hear a Rat or Mouse in the ceiling above us, scratch at the ceiling. In the Room: The TV did not work at all. The sheets had 2 Tar Stains. We had cockroaches in the restroom, and one on the wall in room. The Phone in the room did not work. The Shower head was useless, and broken from the wall. The neighbors where walking up and down and talking until 4 am in the morning! The room smelled of Cigaretter smoke from past guest and from the people in the hallways. The single worst hotel in my entire life. I stay at hotels at least 50 times a year with my business. The staff was friendly, and food was decent. The last thing that I hated was when I was going to the Airport, I asked the guard for a Taxi, and he took my bags put them in a Shuttle Van, that I thought was provided Free by the Hotel. When we arrived at the hotel, the I tipped the driver 50 pesos, then he said "the ride is 300 pesos sir"! I was mad. I could have taken a Taxi for 100 to 150 pesos! I will never stay with Crosswinds Ocean Hotel again! I would recommend other people to find another hotel.

6.7 william M.
Australia
September 09, 2013
convenient (but noisy) overnight between flights
near to airport, 7-11 over the road, low cost
Amid the usual traffic chaos of Manila, hotel is well located to NAIA. Our room was end of the corridor and had a window and balcony (many rooms have neither). Lot of street noise (all night). Basic Filipino breakfast was fine.

6.3 TROY H.
United States
August 28, 2013
just ok
conviniet, close to ariport and shopping area
just good for a place to stay for one night. close to airport and mall of asia.

4 Petter L.
Norway
August 23, 2013
A simple hotel
central location
When I try to shower nearly no water coming out, Good location.

7.7 joan P.
Malaysia
August 12, 2013
consider as best good hotel for the service
service good, faster & recommended well.
staying at crosswinds is comfortable & easy to get transport anywhere.it also near the place for shopping and restaurant for it is there with some good bar around.

6 Cyrill Z.
Switzerland
August 09, 2013
perfect location for a stopover night
close to airport
We needed a stay for one night. Was close to airport and mall of asia.

6.7 Frederick Y.
United Kingdom
August 08, 2013
Just exceptable
Room service meals good and cheap but slow.
Shower drains blocked and shower flooded. No window. Flimsy door lock. Bathroom door badly hung so squeeaked badly. Toilet child size, low and badly fitted loose seat. Old style tv with ify reception. Breakfast just not good enought and ishued out no self service so after two we gave up. Coffee pathetic if they remembered to bring it. Quite frankly not worth the time.

7.7 Gregory N.
Australia
August 06, 2013
Comfortable,easy check in and clean
Friendly staff, clean rooms and good supply of hot water
Comfortabl....As the room given was in the front of the building and my wife was flying in from Australia the next day I asked for a quiter room and to my supprise was immediatly upgraded ( at no extra charge ), in the back and quiter part of the hotel....Many thanks for that...Staff were friendly and quick to respond, and as I have said about this hotel on past visits..would I stay there again........YES