arrow-up-icon Get points on your miles program!
Back to hotel info

Recent customer comments

Filter by traveler type
Above average



based on 269 reviews
  • Hotel Condition/Cleanliness 5.2
  • Facilities 6.7
  • Location 6.9
  • Room Comfort/Standard 5.4
  • Staff Performance 6.0
  • Value for Money 6.0
  • Food/Dining 5.0

6.3 Stephan H.
Switzerland
April 22, 2014
close to airport
close to airport, helpful staff
pleasant stay, nice rooms, nois from the road outside, old single glass windows.

3.3 Anna B.
Philippines
April 21, 2014
We are so disappointed..
Quite nice food
I dont like to stay there again.theres bugs.no slippers...the hotel controls the aircon .i need to call the frontdesk if i want to lower or higher the aircon temp.so annoying...

8.3 warrem D.
Australia
April 18, 2014
average
airport transfer. friendly staff . big room
My stay was OK but no hot water in shower as advertised.

8.3 joao P.
Canada
April 10, 2014
good place to stay if you going t the airport day
room was good and clean no bugs in the room i stay at
the place is close to the airport good for one night but just make sure the taxi drive know were it is not all taxi drives know were it is the taxi drivers should read know were the place are before the take in passage make should you ask them first. good over all

4.3 Etorma M.
United Kingdom
March 19, 2014
Disgusted
The only good thing I can say is the location of the hotel which is in a very close proximity to the airport.
Will never book this hotel again for 3 major reasons: cockroach in the bedroom, toilet not flushing and lift needs upgrading for health and safety reasons. Breakfast and staff were okayish, but apart from that definitely a no no if you want to have a good night sleep.

2.7 gerard V.
United Kingdom
March 19, 2014
do not even think about staying here
none
This hotel is too far from the terminals to walk. You are better to stay in Salem complex opp Term 4 and take the shuttle bus, every 30mins 24/7. THe room was dingy and bathroom grim and dated. Poor security with shed like door lock on balcony. Very noisy as busy street traffic tooting all night long. Bed soft foam on springy mattress, got up with bad back, and bites.FRee hotel bus only operates from 0630am so no use if your flight is before 8am. No breakfast before 6am. Not a nice area and no decent restaurants nearby. Fire escape didnt reach street level,had to be lowered if needed. Better to stay in a nice place in the centre, same price, and allow 20mins more for the transfer.

6.3 philip M.
United Kingdom
March 08, 2014
qiute but very old hotel and very darkly painted
staff
really need renovating as i found it was depressing and i didnt like it even for a budget hotel airport stopover only

6 philip M.
United Kingdom
March 08, 2014
dont expect anything special its a stay the night
staff
nothing more than an overnight stopover for the flight home , its past its sell by date

4.3 Barry C.
United States
March 07, 2014
Efficient
Good transportation to the airport, English speaking staff
It is not at all uncommon for the room condition to be much less than the photos on the web- and this was the case here. The room smelled of recently spray insecticide. I had low expectations so I was not disappointed to find the furnishings were old, the room needed some repairs, etc. This was not a problem. It is not a bad place to stay but for the same money or just a little more you can do better.

6.3 DOREN F.
Philippines
February 17, 2014
no water served for breakfast-bad
accessible to airport,budget hotel,poor food serving employee
I am not drinking coffee or tea and unfortunately no water served during breakfast,what about the rest of clients that do the same??