Very good 7.5
Based on 56 reviews

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About Crown Hotel Surry Hills

Description

The renovated Crown Hotel Surry Hills offers a perfect location, comfort, and style, ideal for business customers or those wishing to enjoy a great night among the fantastic nightlife of Surry Hills. Located on the top floor of the iconic Crown Hotel, this property boasts close proximity to Sydney's best cafes, bars, restaurants, and entertainment. The hotel is located only 10 minutes from the central business district and Sydney Airport and is within walking distance of Central Station. The hotel is ideally positioned between Oxford Street, Moore Park, the Sydney Cricket Ground, and the Sydney Football Stadium.

All rooms are fitted with a 42” LED LCD television with cable channels, complimentary Wi-Fi, coffee and tea-making facilities, a fridge, hairdryer, communal kitchenette facilities, work desks, ironing facilities, and en-suite bathrooms. All rooms have queen beds fitted with quality Egyptian cotton linen and towels for comfort, as well as heavenly L’Occitane bathroom products. The helpful and friendly staff are there to help and look forward to welcoming you and ensuring that your stay is as comfortable and enjoyable as possible.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Food & beverage

  • restaurant(s)
  • bar
  • vending machine
  • shared kitchen

Pets

  • pets allowed

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers

On-site facilities

  • casino
  • facilities for disabled guests
  • elevator
  • library
  • smoking area

Health and security

  • lockers

Business & money services

  • ATM/cash machine on site

Languages Spoken

  • English
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Policies

Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

Guests under the age of 18 years must be accompanied by a guardian aged over 18 years. Any guest who attempts to check-in unaccompanied by an adult will have their booking cancelled.

A credit card security deposit of 50 AUD is required upon check-in for charges or damages during the stay and will be refunded upon departure.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-18 year(s) Must use an extra bed
  • Guests over 18 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 10:00 AM
Number of Rooms : 8
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.3
  • Facilities 8.3
  • Location 8.4
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.4
  • Food/Dining 6.4

James M.
United Kingdom
July 16, 2016
A room with lots of faults.
Having driven from Melbourne we arrived at the Crown Hotel to be told by hotel staff that even though we had booked, paid and had email confirmation from Agoda, our reservation was not in the hotel computer system. Fortunately there was a spare room. The room we were given had a broken bathroom door, broken toilet seat, crack in the room wall, broken blinds effecting privacy and damage to the ceiling around a sprinkler hose. I have taken photographs to send to the hotel in an email as the staff I spoke to were unable to do anything. Unfortunately, the aforementioned staff were also unable to give me an email address for the hotel. I will be requesting recompense. It is a disappointment that my wife and I encountered these issues as the hotel has great potential, especially with its location near to the SCG.

Joshua N.
Australia
June 27, 2016
Good
Good

ryan M.
Australia
May 30, 2016
Happy customer
Very friendly staff. Great location. I recommend staying here. I will be back again.

Aaron T.
Australia
May 27, 2016
Thank you to the team at the Crown Hotel Surry Hills
Amazing, friendly, highly recommend

Carol B.
Australia
May 02, 2016
nice comfy room, has everything you need, good location.
Very friendly helpful staff! Even if you have to register with the bar staff downstairs. They will take you up in the lift to get your room key and sort out any registration issues. The room was clean comfy and roomy. Very tiny bathroom but ok. Tea and coffee and breakfast facilities are a common area that was often filled with dirty dishes and no tea bags other than peppermint The common kitchen area was very nice and had a little outdoor area as well. I wast told that the rooms were sound proof but This clearly wasn't the case as the band playing downstairs was loud. There was no way to sleep with out ear plugs. In saying that the bar downstairs did turn the music down at 12 midnight sharp. Lucky for me I liked the music but if you were needing to sleep to get up early this could be an issue. Breakfast consisted of a choice of coco pops, cornflakes muslie or flavoured rolled oats, toast, and some croissants that arrived when we were all finished, a large bowl of fresh apples and pears to choose from. And coffee pods or instant. Basic at the least. I must say however that. The staff were most helpful and very friendly. Nothing was too much trouble for them.

Jessica W.
Australia
March 15, 2016
Very comfortable room, modern and quiet
Although the rooms were above a bar, the room was very quiet and very secure. The communal kitchen was clean and it offered cereal, tea, Nespresso coffee machine, juices, yogurt and croissant. Our room was very spacious. Loved that there was free Wifi and a big wardrobe. We had little complaints with our stay, just that our en-suite was a bit small and one of our security cards didn't work. It would be much better if the LCD TV was in front of our bed rather than the side of it. Overall, it was a great experience and would definitely return.

Brett D.
Australia
December 21, 2015
Christmas party stay over
close to my work ,clean tidy
I was pretty much just there to sleep but found staff helpful room clean and tidy and a free breakfast in the morning was good the only thing that was down was the lift wasn't working when I got there had to walk up back stairs but was all good would go there again

Adam H.
Australia
December 01, 2015
AMAZING STAY
Friendly Staff, comfortable rooms and convenient location
There was a mix up with our food at the bustro however everything else was perfect. The staff were efficient and friendly, the rooms were comfortable, and the lovation is perfect for access to anything around the Sydney area. Breakfast eas included with the room however you need to be quick before all other guests take it all. We definately will stay there again. Thanks Crown hotel

alana H.
Australia
November 23, 2015
Great Staff
Staff, Room, Price
The bar manager that showed us to our room and checked us in was fantastic - very helpful and friendly. We were given a room upgrade and a free drink after check in. The room was very spacious and very clean. Very good price for what we received! When we returned from a night out the security for the night downstairs at the door were really lovely and let us straight in. Thanks for a great stay - will definitely stay again next time we are in Sydney. The location was great, very central and easy to get in and out of the city and close to transport.

Ping L.
Hong Kong
October 13, 2015
good hotel
room is tidy ,staffs are polite,room is comfortable


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