2015
Excellent 8.4
Based on 702 reviews

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About Crown Lanta Resort & Spa

Description

A popular holiday resort, the Crown Lanta Resort & Spa is just right for couples, honeymooners, and families wanting fun in the sun. Positioned on the west coast of Koh Lanta, overlooking the Andaman Sea, the hotel is nicely located. This island offers tons of water activities and jungle exploration. The hotel boasts a free-flowing swimming pool that makes its way throughout the resort. A wonderful spa is onsite, giving traditional Thai massages and soothing, deep cleaning treatments. A 24-hour, multilingual reception is on hand to ensure maximum comfort from your choice of beautifully designed villa or suite rooms. Catch a tan while surfing through Wi-Fi in one of the many gardens, or make use of the full business center and meeting room. Crown Lanta Resort & Spa is dedicated to making your stay as peaceful, relaxing, and convenient as possible.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Water sports

  • private beach
  • water sports (non-motorized)

For kids

  • children's playground
  • swimming pool [kids]

Food & beverage

  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • family room
  • garden
  • salon
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Languages Spoken

  • English
  • Thai
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Policies

Children between 4-11 years old stay for free if using existing bedding but will be charged THB 250 per person per night for breakfast.
Children between 4-11 years old will be charged THB 750 per person per night with breakfast provided if extra bedding is needed.

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 2800 THB
Breakfast Charge (when not included in room rate): 500 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.5 km
Distance to Airport: 73.0 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 2
Number of Restaurants: 2
Number of Rooms : 83
Room Voltage: 220
Time to Airport (Minutes): 120
Year Hotel Built: 2007
Year Hotel Last Renovated: 2009
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Important notice

Main swimming pool at the Cliff Restaurant & Bar is under construction between July 21, 2016 and July 31, 2016 from 08:00 AM to 05:00 PM.
Other facilities still operate as usual.
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.7
  • Location 8.1
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for Money 8.2
  • Food/Dining 7.7

ANGELICO S.
Portugal
July 22, 2016
Services is not so good
Many problems

DIDI L.
China
July 22, 2016
They need to learn to say sorry
If my wife's toe didn't get a cut by the sharp edge of a tile in the pool, this could be wonderful. I know refurbishing all tiles in the pool will be a huge project, however I think they can at least say sorry to my wife, but they didn't. The hotel itself is amazing, it was really a good deal in low season. The pool is clean and big, my daughter really enjoyed it, breakfast is also good.

Donald N.
Malaysia
July 14, 2016
Excellent Hotel for my Family Holiday
Greatly recommended as we enjoyed out stay here and would like to come back again next year. Everything was great and the pool is so big ......

Sarah W.
Australia
July 12, 2016
Staff only catered to Chinese guests
Wanted to stay another night at the same rate but staff tried to up sell us and sit us down to "talk" told us to go book online so we tried and said it was booked out and manager wouldn't help us by giving us the same rate and said the part of the hotel we were staying was booked for the Chinese guests. The night before we waited for the 9pm shuttle back to the hotel which is meant to take you back so you don't have to pay for a tuk tuk. Being our first night in Koh lanta we didn't really know how to get around so waiting in the dark for a tuk tuk wasn't the best feeling, then when we had to pay $100 baht to get back I told the staff their tuk tuk hadn't turned up at 9 like they had said and they didn't seem To care, didn't even say goodbye when we left or try to help us get another room. Seemed to only cater for the Chinese groups that were there. Had they been more helpful we probably would Of stayed, also the construction being done doesn't allow for full use of the resort yet you are expected to pay the full rate! Pool noise is annoying with kids everywhere yelling. Beer prices are ridiculous compared to supermarket. You think in a resort where you pay a bit more for some luxury that you'd feel More relaxed and have some quiet, that is not the case at all.

Brett K.
Australia
June 20, 2016
Fantastic Stay
Really great resort. Great value, food, views, rooms and awesome staff.

Brett K.
Australia
June 16, 2016
Best resort in Thailand!
Excellent value, excellent rooms, excellent facilities, excellent views, excellent food and excellent staff. 10/10.

David G.
United Kingdom
May 14, 2016
Fantastic
Lovely staff and great location. Couldn't recommend it enough!

Sanit D.
Thailand
May 10, 2016
good place
we will come back again

Tony N.
Australia
April 21, 2016
Best I've been to in Thailand.
Firstly the staff greeted us with smile, then we found we'd been upgraded to a "Pool Villa". Fantastic few days, great sunsets at Reggae Bar, even better buffet at Pool side restaurant. Never encountered a resort with all so friendly staff, ever the gardeners say hello with a smile when you're passing them. Great buffet breakfast and great view. Best for us ever!! Will be returning ASAP..

Ted S.
United States
April 19, 2016
Sad stay at Crown Lanta
We just returned from island hopping around Thailand and I thought I should write this review about a sad visit we had to this hotel .I booked through another web site and prepaid a two night stay 9 months prior to our arrival . We booked the pool room with a swim up pool at the back door room 1101 . We had made it a point this whole trip to travel on cash and not use a credit card , at two previous hotels I just left a cash deposit for incidentals and this sufficed as the rooms were all long since prepaid . However at Crown Lanta this was not the case and I felt they acted like I was a peasant until I retrieved my emergency Visa from my luggage and let them swipe it . So we are checked in and head to our rooms up the steps was a big cafe with a huge sign that says coffee , however this was closed and looked long abandoned , so no coffee for us . We had just traveled from Railay Bay so we thought we would use the restrooms across from the abandoned coffee shop . The ladies room was locked and remained so for the duration of our stay . I went into the men's room and the stall potties were over flowing with feces I gagged as I quickly exited , not a good first impression for me . We were led from there to our room which was a beautiful room with a pool literally out your back door , a great idea and very impressive . There was a bar at this pool but this too appeared abandoned and never opened and the pool definitely needed cleaning .The interior showed it's wear and there was mildew all over the ceiling in the bath but we were on vacation with our daughter and not gonna let the little things bother us . At home we tent camp so we can deal with all things but resort ?Nah So we went down to the lobby to get a ride up to the restaurant aptly named The Cliff . We waited in the 100 degree heat for about ten minutes before the cart showed up to give us a ride , these long waits were consistent throughout our stay the longest wait being 25 minutes on our


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