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Crown Metropol Hotel

8 Whiteman Street, Southbank, Melbourne CBD, Melbourne, Australia

Recent customer reviews

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Excellent

8.6

based on
504 reviews

463 reviews in English

Value for Money
8.0
Location
9.0
Staff Performance
8.8
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.8
Food/Dining
8.0
All reviews (504)
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Shelene L. Families with older children Australia, January 17, 2016
Excellent Stay But Dissapointed no Crown Reward

Location, Convenient & many Eatery places and activities in the complex and surrounding area - riverwalk, etc
10
All good except if we were to book at Crown metropol we would have entitle to free parking and free reward points
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Vera S. Families with older children Singapore, December 31, 2015
Clean hotel with great city view from the pool

pool, spa room, clean hotel
8.3
Great, very comfortable
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Rowan M. Families with young children Australia, December 28, 2015
a

a
8.7
A
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Amy Y. Couples Hong Kong, December 27, 2015
Poor view. No tooth brush provided.

Linked to an entertainment complex with food court and casinos. Good cleanliness.
7.7
We could check in early but the check out was slow. The room was a disappointment, especially the view. It was apartments, apartments and apartments. We were given a $10 casino complimentary voucher but no toothbrushes were provided. It was an open bathroom design. It doesn’t look luxurious enough as five star but it was convenient enough.
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Cameron C. Families with young children Australia, December 17, 2015
Small for a grand

Location, cleanliness.
7
The room I stayed in had an RRP of about $1,000. If you paid this amount you would be really unhappy. Crown did not have my booking on arrival and blamed agoda for this. The room was quite small and would have been far too intimate for two couples.
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Weijia Z. Groups Canada, December 17, 2015
Good hotel

Swimming pool, gym, quiet
8
Good
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Li C. Couples Malaysia, December 16, 2015
great hotel

the casino, shopping, friendly staff
8
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Ashley K. Couples Thailand, December 13, 2015
Drop in performance

Location is great , dining options , pool
7.3
Still a great hotel but service has dropped off cleaners forgot our room one day and then only made bed when we rang pool was full of kids which was strange for a high end hotel not as relaxing didn't expect all the noise obviously has become too affordable to keep family's away
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Daniel M. Business travelers Australia, December 12, 2015
Great location

Location, quiet, comfortable
7
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Tracy H. Couples Australia, December 9, 2015
Very impressed with new hotel.

Quiet and comfortable
9.7
Enjoyed it very much
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