Excellent 8.7
Based on 538 reviews

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About Crown Metropol Melbourne


Crown's newest hotel - Crown Metropol offers fresh, vibrant, modern and stylish accommodation. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. Home to 658 guest accommodation rooms with in-room technology like HD LCD TV's and Ipod docking stations. Guests can also shop for the latest fashion, accessories and design in leading Australian and international specialty shops, located within Crown Metropol's adjoining retail complex. Crown Metropol is conveniently located adjacent to the Crown Entertainment Complex, home to a 24 hour casino, more than 50 restaurants, cinemas, luxury and general fashion shopping and entertainment. It is also located opposite the Melbourne Convention and Exhibition Centre and just a short walk away from Docklands and Melbourne's CBD.
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  • Free Wi-Fi in all rooms

Fitness & recreation

  • Fitness center
  • Spa
  • Massage(s)

Swimming & soaking

  • Swimming pool [indoor]

Food & beverage

  • Room service
  • Restaurant(s)
  • Bar


  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Please note that full payment is required upon arrival. An additional $100 bond per night is also required. Please note that there is a 1.65% charge when you pay with a credit card. Please note that check in is only available for guests over 18 years of age. Guests under the age of 18 must be accompanied by a parent or official guardian. You must show a valid photo ID and credit card upon check-in. Please note that Crown Metropol Melbourne requires an AUD $100 credit card pre-authorisation or AUD $200 cash deposit upon check in to cover any incidental charges.
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Verified traveler reviews

Filter by traveler type

  • Cleanliness 9.2
  • Facilities 9.4
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for money 8.1
  • Food/Dining 8.0
Sort by

Jacqui R. from Australia
Stayed one night in August 2016
Family - Sisters In Arms x 4
My 3 sisters and myself stayed the night as a treat we had tickets to Elvis to the Max - we thought we woudl make a night of it - from check in to check out we could not fault the level of servie we were also treated to a bottle fo bubbly what a wonderful start to our evening -
Reviewed August 29, 2016

Jeffrey B. from Indonesia
Stayed 2 nights in August 2016
Superb stay at metropol
Went here for my bday treat, nothing i can complaint about, nice location, clean, friendly staffs and perfect service..
Reviewed August 24, 2016

qiong L. from China
Business travelers
Stayed 3 nights in August 2016
Nice service
The location is good, near the bus stop. The staff is good, the room is cleaning. Good journey.
Reviewed August 15, 2016

Leigh B. from Australia
Business travelers
Stayed 3 nights in August 2016
Reviewed August 15, 2016

Robert F. from Australia
Stayed one night in August 2016
Was good to stay there and staff were great thank you to them all
As above
Reviewed August 14, 2016

Heseti K. from New Zealand
Stayed 2 nights in July 2016
Best !!
Awesome time. Staff were professional and helping at all times. . 2 thumbs up
Reviewed July 29, 2016

Mary M. from Indonesia
Families with young children
Stayed 4 nights in July 2016
Nice Hotel
The hotel is nice and new. Modern and clean. It has heated swimming pool with hot tub with amazing view. The room and bathroom are spacious. Overall it was a nice experience.
Reviewed July 24, 2016

Paul R. from Australia
Business travelers
Stayed one night in July 2016
Was a great spot to stay in all aspects
Reviewed July 14, 2016

Sydney J. from Australia
Stayed one night in July 2016
Convenience and Clean
Staff are attentive and very helpful. Great location and the bed is very comfortable. Will stay there again.
Reviewed July 13, 2016

Jelna M. from Australia
Business travelers
Stayed 3 nights in July 2016
Excellent hotel
Convenient to everything
Reviewed July 11, 2016


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