Excellent 8.7
Based on 527 reviews

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About Crown Metropol Melbourne


Melbourne's Crown Metropol Melbourne boasts a spectacular and distinctive wave-like architectural design. Enjoying an enviable location, the hotel offers easy access to a myriad of entertainment centers, shopping malls, and the central business district. Also a part of Crown Entertainment Complex, it is home to a 24-hour casino, has more than 50 restaurants and bars on-site, and hosts an array of luxurious retail outlets, cinemas, and much more. Crown Metropol Melbourne is also within close vicinity of Melbourne Convention and Exhibition Center and is a short walk to the Docklands and Melbourne’s city center With 658 luxurious and beautifully designed rooms and suites fitted with modern hotel facilities and services, Crown Metropol Melbourne is indeed ideal for both leisure and business travelers. Guests can also experience chef Gordon Ramsay’s first Australian restaurant, Maze, and Isika Spa & Retreat. All things considered, Crown Metropol Melbourne's location, modern décor, and service is simply first class.
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  • free Wi-Fi in all rooms

Fitness & recreation

  • fitness center
  • spa
  • massage

Swimming & soaking

  • indoor pool

Food & beverage

  • room service
  • restaurant(s)
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Important notice

Please note that full payment is required upon arrival. An additional $100 bond per night is also required. Please note that there is a 1.65% charge when you pay with a credit card. Please note that check in is only available for guests over 18 years of age. Guests under the age of 18 must be accompanied by a parent or official guardian. You must show a valid photo ID and credit card upon check-in. Please note that Crown Metropol Melbourne requires an AUD $100 credit card pre-authorisation or AUD $200 cash deposit upon check in to cover any incidental charges.
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Recent customer comments

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  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.2
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.0
  • Food/Dining 8.0

Mary M.
July 24, 2016
Nice Hotel
The hotel is nice and new. Modern and clean. It has heated swimming pool with hot tub with amazing view. The room and bathroom are spacious. Overall it was a nice experience.

Paul R.
July 14, 2016
Was a great spot to stay in all aspects

Sydney J.
July 13, 2016
Convenience and Clean
Staff are attentive and very helpful. Great location and the bed is very comfortable. Will stay there again.

Jelna M.
July 11, 2016
Excellent hotel
Convenient to everything

Bree A.
July 04, 2016
Great time!
My daughter loved the pool, will definitely be back!

Han Y.
July 03, 2016
A value for many hotel by Crown
Hotel with great location, but can be better if equipped with bathtubs.

Lisa D.
June 28, 2016
shower was disabled with a shower curtain which divided the toilet & the shower - it just removed the luxury of the place. It was disappointing

Felicity B.
June 21, 2016
Had the best experience!
Thankyou to everyone at the crown Metropol for making my stay one to remember! Rooms were amazing and so clean, thumbs up to all the lovely cleaners there! All staff were nice and friendly and was pretty close to shops and other facilities!

Edward T.
June 16, 2016
Best location
Absolutely pristine hotel. Perfectly located for the Crown complex and surrounding South Bank.

Talea R.
June 06, 2016
Great accomodation very happy breakfast was amazing