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Excellent 8.5
Based on 389 reviews

Recent customer comments

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Excellent



based on 389 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.8
  • Location 8.6
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for Money 7.4
  • Food/Dining 8.5

Troy C.
Australia
February 03, 2015
Very nice but a little expensive
View, location, room features
Very nice just a little too much

astrid T.
Australia
January 31, 2015
weekend escape
room cleanliness, friendly staff, food
pool area so overcrowded, you could not find a seat, repeat experience across 4 days.

Louise A.
Australia
January 18, 2015
Amazing
The food was unbelievable. The staff were great. The pool was excellent and very relaxing
This was the perfect getaway. Relaxing !!! Great service and excellent food.. The pool is awesome . We will come again

Rodrigo Z.
Australia
January 06, 2015
Everything was great
Pool
Excellent

Chris W.
Australia
December 31, 2014
Crown teview
Location, rooms food
Good stay, only issue is the check in was slow with people queuing to check in. Once at counter it was ok. Car valet service was excellent.

Stuart H.
Australia
December 14, 2014
3 day business trip m
the hotel is a hub of activity. The restaurants are fantastic. The facilities such as the gym, pool, spa etc
I stay in many five star hotels each year, crown Metropol and complex facilities and restaurants are fantastic as is the energy in the place. However I had half a dozen poor customer service experiences in my 3 day stay, with various departments. Abrupt at best, more flustered, and as a paying customer I hate being treated as inconvenience by staff. This happened when I asked to move tables in the atrium, and then again when I asked for a napkin ( of which they took off my table) when I dared ask for my car to be brought up without a ticket number, when I checked in and dared ask if there was an express check out slip in the room, when I asked if the merrywell was going to be busy that evening to get a table, and of course as I was dining alone , when I dared ordered my food at the counter without having a table ( I couldn't mind a table as I was dining alone) In fact when i received some good ( expected standard) service by the concierge, and the girl spa, I was in shock.

Jien G.
Singapore
December 13, 2014
Amazing experience
Gorgeous room and shower, dining choices
Loved the Crown Metropol perth. The bath area was exceptionally nice as it had sliding windows / doors that opened to the room and we could enjoy a bath while watching a movie. The bed was no doubt comfortable and the room temperature was just nice. There was also a lot of dining choices which made the hotel a destination rather than just an accommodation.

Tracey S.
Australia
December 08, 2014
Tracey n Franks night
Friendly staff. great location. room was awesome.
Only an overnight stay but there were no issues so a great night.

KaiPing M.
China
December 04, 2014
everything is OK,except price
condition、location、service
It's great.But the price may be lower.

Biyan X.
China
November 01, 2014
Great stay
Room; staff