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Crown Metropol Perth Hotel

Bolton Avenue and Great Eastern Highway, Burswood, Perth, Australia 6100

Recent customer reviews

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Excellent

8.5

based on
354 reviews

348 reviews in English

Value for Money
7.4
Location
8.6
Staff Performance
8.5
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.8
Food/Dining
8.5
All reviews (354)
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Kelvin C. Couples Australia, June 20, 2015
Value for money

Value for money on promotion . Location n entertainment
8.3
Very comforting
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Sarah A. Couples United Kingdom, June 17, 2015
Convenient location

Location
7.7
Very comfy bed
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Malcolm C. Business travelers Australia, June 5, 2015
Parking only negative!

Convenience for Racing Symposium, Air Port and City
9
Parking in undercroft needs reserved area for Guests
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Patricia N. Couples Australia, June 1, 2015
Overpriced Hotel - Charge you for EVERYTHING!!!
7
Disappointing! Stayed for my sons wedding. Initial problem was checking into Bride & Groom room for them to change - apparently a huge issue! Massive queue at check-in - finally get to desk to be told room not ready (3.30pm by this time - checkin from 3pm) we were among several with same issue, so waiting, waiting. Finally get in have a cup of tea - all good. No hand towels in bathroom. Comfort & presentation were good won't take that away from them. Up in the morning with another cup of tea then down for breakfast. Another queue to get into Atrium for $45 buffet brekkie but closed within an hour so not worth it so went across to MerryWell. Quite expensive and food was terrible, service slow and food cold. Checkout - another queue so used Express Checkout. Get home & email account arrived in my inbox with $5.50 charge - for 4 of the little milk cartons we used for the cups of tea!!! Unbelievable! First time ever I've been charged for milk! I'm so cross. It's not the money it's just the principle of this supposed 5 star venue offering much less by the way of service & quality. Never Again - buyer beware! You have been warned - it's not worth the $300 / night price tag. Also heard another guest who didn't have a credit card had to have $200 deducted from his cheque account (to cover mini bar costs) fair enough but wouldn't get it credited back for 3 - 5 DAYS !!!!!! Who do they think they are - they can't treat people like this!
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Mei Y. Couples Malaysia, June 1, 2015
Resort Perfection Getaway

Pool Area, Adjoined top restaurants, Spa Bath
10
Staff are fantastic, amazing lagoon style pools and adored the spa and massage facilities. Thumbs up.. A great resort away from the hustle
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Garnyaluck P. Business travelers Thailand, May 26, 2015
n/a

n/a
8
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Bader A. Couples Kuwait, May 20, 2015
excellent

location , services , facilities
9.3
very good hotel and its one of the best hotel i ever stay
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Sazali J. Solo travelers Singapore, May 5, 2015
lovely 3 nights stay!

good value, efficient staffs, excellent room
9.7
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Scott W. Couples Australia, April 28, 2015
Thanks

Hospitality quality professionalism
9
Loved it
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Tina B. Couples Australia, March 2, 2015
Overnight Stay

Good Restaurants, Very Nice Rooms and helpful staff
9
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