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Crown Metropol Perth Hotel

Bolton Avenue and Great Eastern Highway, Burswood, Perth, Australia 6100 (Show on map)

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Formerly : InterContinental Perth Burswood Hotel
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Crown Metropol Perth Hotel Perth - Lobby Crown Metropol Perth Hotel Perth - Swimming Pool Crown Metropol Perth Hotel Perth - Luxe View King Crown Metropol Perth Hotel Perth - Entrance Crown Metropol Perth Hotel Perth - Isika Spa Crown Metropol Perth Hotel Perth - Bathroom Crown Metropol Perth Hotel Perth - Isika Spa Crown Metropol Perth Hotel Perth - Salon Crown Metropol Perth Hotel Perth - Loft Crown Metropol Perth Hotel Perth - Loft Crown Metropol Perth Hotel Perth - Isika Spa Crown Metropol Perth Hotel Perth - Bathroom
Area: Burswood Number of Rooms: 200

Recent customer reviews

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Fantastic

8.4

based on
290 reviews

Value for Money
7.3
Location
8.6
Staff Performance
8.5
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
8.5
All reviews (290)
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Stuart H. Business travelers Australia, December 12, 2014
3 day business trip m

the hotel is a hub of activity. The restaurants are fantastic. The facilities such as the gym, pool, spa etc
6.7
I stay in many five star hotels each year, crown Metropol and complex facilities and restaurants are fantastic as is the energy in the place. However I had half a dozen poor customer service experiences in my 3 day stay, with various departments. Abrupt at best, more flustered, and as a paying customer I hate being treated as inconvenience by staff. This happened when I asked to move tables in the atrium, and then again when I asked for a napkin ( of which they took off my table) when I dared ask for my car to be brought up without a ticket number, when I checked in and dared ask if there was an express check out slip in the room, when I asked if the merrywell was going to be busy that evening to get a table, and of course as I was dining alone , when I dared ordered my food at the counter without having a table ( I couldn't mind a table as I was dining alone) In fact when i received some good ( expected standard) service by the concierge, and the girl spa, I was in shock.
Tracey S. Couples Australia, December 7, 2014
Tracey n Franks night

Friendly staff. great location. room was awesome.
10
Only an overnight stay but there were no issues so a great night.
Kaiping M. Couples China, December 2, 2014
everything is OK,except price

condition、location、service
9.3
It's great.But the price may be lower.
Jien G. Couples Singapore, October 9, 2014
Amazing experience

Gorgeous room and shower, dining choices
9.7
Loved the Crown Metropol perth. The bath area was exceptionally nice as it had sliding windows / doors that opened to the room and we could enjoy a bath while watching a movie. The bed was no doubt comfortable and the room temperature was just nice. There was also a lot of dining choices which made the hotel a destination rather than just an accommodation.
Zoe J. Couples Australia, October 4, 2014
Beautiful hotel, perfect stay

Amazing comfort, view and great staff
8.7
Excellent. Upgraded to spa room when we checked in - love this hotel.
Enrico F. Couples Indonesia, October 1, 2014
well located hotel with casino

casino, clean and big sizw
7.7
An ideal hotel in Perth with its own casino.
Jane-Marie S. Families with older children Australia, October 1, 2014
Over priced for the room and service standard

Location, quality fittings, variety dinning
6.7
Service is poor, lacking warmth
Clodagh I. Solo travelers Australia, September 24, 2014
Services unavailable yet promised when I booked

The front door man who helped me with my luggage and delivered my luggage to my room very efficiently
6
Eng T. Solo travelers Singapore, September 21, 2014
Fair casino hotel

Organization, cleaniless. Good location
6.7
Sarah H. Business travelers Australia, September 20, 2014
Perth Glory

Resturants, Rooms and Winning!
10
Fantastic, simply awesome.

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