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Crown Metropol Perth Hotel

Bolton Avenue and Great Eastern Highway, Burswood, Perth, Australia 6100 (Show on map)

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Formerly : InterContinental Perth Burswood Hotel
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Area: Burswood Number of Rooms: 200

Recent customer reviews

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Fantastic

8.5

based on
41 reviews

Value for Money
7.8
Location
8.5
Staff Performance
8.4
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.9
Food/Dining
8.6
Business travelers (41)
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Stuart H. Business travelers Australia, December 12, 2014
3 day business trip m

the hotel is a hub of activity. The restaurants are fantastic. The facilities such as the gym, pool, spa etc
6.7
I stay in many five star hotels each year, crown Metropol and complex facilities and restaurants are fantastic as is the energy in the place. However I had half a dozen poor customer service experiences in my 3 day stay, with various departments. Abrupt at best, more flustered, and as a paying customer I hate being treated as inconvenience by staff. This happened when I asked to move tables in the atrium, and then again when I asked for a napkin ( of which they took off my table) when I dared ask for my car to be brought up without a ticket number, when I checked in and dared ask if there was an express check out slip in the room, when I asked if the merrywell was going to be busy that evening to get a table, and of course as I was dining alone , when I dared ordered my food at the counter without having a table ( I couldn't mind a table as I was dining alone) In fact when i received some good ( expected standard) service by the concierge, and the girl spa, I was in shock.
Sarah H. Business travelers Australia, September 20, 2014
Perth Glory

Resturants, Rooms and Winning!
10
Fantastic, simply awesome.
Jason M. Business travelers New Zealand, August 14, 2014
Crown Metropol is without saying quality at its be

Room / service / food
10
Always quality at its finest highly recommend to all.
Than T. Business travelers Myanmar, June 20, 2014
Good hotel!

Food is awesome, the Japanese one. Good room and good bath room. Very clean!
9
Just very happy :) recommend it to everyone!
Robert C. Business travelers Australia, June 19, 2014
great

entertining alive food
9.7
great
Jason M. Business travelers New Zealand, June 19, 2014
Very comfortable great service and good food

Service Food Entertainment
10
Great place to stay, food and entertainment . Highly recommend.
Jason C. Business travelers Australia, June 9, 2014
Great hotel with fantastic amenities

Restaurants, Entertainment, location
9.7
Great hotel with fantastic amenities, great restaurants and good bars. Perfect inner city location for business stays and shopping plus to top it off, if your feeling luck, the casino is not bad too!
Jennifer H. Business travelers United Kingdom, May 7, 2014
FANTASTIC - like being in the movies

Amazing room, bed, spa bath
10
It was fantastic - felt like a star
Jason C. Business travelers Australia, May 4, 2014
Great stay at the burswood

Location, quality of hotel and casino/restaurants
8.7
Fantastic stay at the Crown Metropol. Great modern rooms, fantastic amenities, nice restsurants and bars and casino. Highly recommended if staying in Perth. Dining at Nobu is a must also.
Jason C. Business travelers Australia, March 18, 2014
Great hotel

Amenities, Service, Dining
10
Great hotel attached to recentlt revamped Burswood Casino and entertainment complex. Great rooms, good service and some great restaurants including the amazing Nobu! Close to perth CBD and airport also... 10/10

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