Very good 7.8
Based on 448 reviews

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About Crown Prince Surabaya Hotel


Whether you're a tourist or traveling on business, Crown Prince Surabaya Hotel is a great choice for accommodation when visiting Surabaya. Set 6.9 km from the excitement of the city, this 4-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Offering hotel guests superior services and a broad range of amenities, Crown Prince Surabaya Hotel is committed to ensuring that your stay is as comfortable as possible. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Step into one of 211 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, free welcome drink, slippers, towels, closet which can be found in some rooms. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, outdoor pool, spa, massage, pool (kids). Crown Prince Surabaya Hotel is your one-stop destination for quality hotel accommodations in Surabaya.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • valet parking
  • car park
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • spa
  • massage(s)

Swimming & soaking

  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • elevator
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in

Business & money services

  • photocopying
  • fax machine
  • printer

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • JCB
  • UnionPay

Languages Spoken

  • English
  • Indonesian
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Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 220000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 6.9 km
Distance to Airport: 21.7 km
Internet Usage Fee: 0 IDR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 21
Number of Restaurants: 1
Number of Rooms : 211
Parking Fee (per day): 0 IDR
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2014
Year Hotel Last Renovated: 2014
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.6
  • Food/Dining 7.5

Natalia I.
July 09, 2016
Good location
The location near Tunjungan Plaza

Laurensia A.
July 06, 2016

July 03, 2016
Worst Experience
-We paid for the breakfast, but on day 2 all the foods finished by 930am. -Food variety and quality is bad. -The swimming area is dirty, no housekeeping for those used cup. -Sound proof is bad, even can hear the "special sound" from other room at corridor. -The aroma using in corridor is weird, smell like chocolate. -Room is small, very small.

Andy H.
July 01, 2016
need more amenity for this class of hotel. room cleanliness should be checked and inspected. Ouside
cleanliness need improvement

Torro L.
June 29, 2016
Good Hotel
The room is nice, staffs are helpful, and breakfast was really good.

Torro L.
June 29, 2016
Good Hotel
The room is nice, staffs are helpful, and breakfast was really good.

Torro L.
June 29, 2016
Good Hotel
The room is nice, staffs are helpful, and breakfast was really good.

Torro L.
June 29, 2016
Good Hotel
The location is really good. Staffs are helpful. They serve various menu for breakfast and all are delicious. The room is very nice.

arunkumar R.
June 22, 2016
Good Location and excellent customer service
The reception staff Ms Meya think the name is correct :) she is very polite ,professional and with smile always . Ms Meya doing a wonderful job keep up the work .The hotel location is good and the afternoon tea was good.Overall the stay was pleasant .when is visit Surabaya again sure will stay in hotel crown prince

Ricardo P.
June 21, 2016
OK value for money
The hotel is close to the main attractions in the city centre. It's more a 3 star hotel than a 4 star, but it's good value for money since price is cheap booking with Agoda.