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About Crown Prince Surabaya Hotel


Situated in Surabaya Center, Crown Prince Surabaya Hotel is the perfect place to experience Surabaya and its surroundings. The excitement of the city center is only 6.9 km away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Crown Prince Surabaya Hotel ensure a pleasant stay for guests. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, fax machine can be enjoyed at the hotel.

Step into one of 211 inviting rooms and escape the stresses of the day with a wide range of amenities such as closet, towels, slippers, television LCD/plasma screen, free welcome drink which can be found in some rooms. The hotel offers fantastic facilities, including fitness center, outdoor pool, spa, massage, pool (kids), to help you unwind after an action-packed day in the city. Enjoy unparalleled services and a truly prestigious address at the Crown Prince Surabaya Hotel.
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Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • convenience store
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • facilities for disabled guests
  • fax machine
  • gift/souvenir shop
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • shuttle service
  • smoking area
  • taxi service
  • tours
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool
  • pool (kids)
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Indonesian
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Children and extra beds
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 220000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 6.9 km
Distance to Airport: 21.7 km
Internet Usage Fee: 0 IDR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 21
Number of Restaurants: 1
Number of Rooms : 211
Parking Fee (per day): 0 IDR
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 2014
Year Hotel Last Renovated: 2014
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Recent customer comments

Filter by traveler type
All reviews (408)

Business travelers (169)

Couples (81)

Solo travelers (40)

Families with young children (69)

Families with older children (28)

Groups (21)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

9.6 laurensia Y.
April 12, 2016
Great place with great price!!
Great place

8.4 Yohanna H.
April 04, 2016
City Center, Facilities Complete, breakfast IDR100
I didn't pick a room with breakfast, I'd like to add breakfast they cost me 1pax for IDR. 100,000. Too much I think. Because Novotel-Accor group you have to pay 100,000 too. Room without sound protector, you can hear someone passing infront ur room when they are having conversation. Overall they all good. Compliments was nice, coca cola-vit c-peanuts-crackers and 4 bottles mineral water.

6 novy W.
April 02, 2016
good place, good service, especially fair price.

8 bambang H.
March 28, 2016
Its reasonably priced and compared with other simi
The hotel facility is well maintained. Good food quality and delicious as well. As an indonesian, its rare to find a hotel with tasty, original and good quality...

4.7 Yat Y.
March 24, 2016
Food served in very small portion. Kind of on the
Location .comfort. clean.

9.3 Calvin L.
March 17, 2016
Happy stay in Surabaya
Spacious room, plenty free mineral water, free snacks
Very courteous, polite, helpful staffs. Outstanding. Well done! 😀

8.4 erni A.
March 13, 2016
Good variety food
Crown price Hotel is a relatively small compare other chain hotel, but nice to stay in the hotel. Good food, efficient and helpful staff

8.4 dani S.
March 19, 2016
Worth the price
Room clean with hospitable staff(s), comfort swimming pool even lack of available chairs, lounge is nice, less parking slot but helpful with valet service, overall is worth the price

6.7 Lokadjaja M.
March 08, 2016
Nice hotel & good location but not enough parking
Friendly staff and good quality of water in a pool
Just enjoy at minimalis hotel room

10 AB M.
February 26, 2016
Good give 9.5 excellent