Very good 7.8
Based on 469 reviews

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About Crown Prince Surabaya Hotel


Whether you're a tourist or traveling on business, Crown Prince Surabaya Hotel is a great choice for accommodation when visiting Surabaya. Set 6.9 km from the excitement of the city, this 4-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Crown Prince Surabaya Hotel also offers many facilities to enrich your stay in Surabaya. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, photocopying can be enjoyed at the hotel.

Crown Prince Surabaya Hotel is home to 211 bedrooms. All are tastefully furnished and many even provide such comforts as closet, towels, slippers, television LCD/plasma screen, free welcome drink. The hotel offers many unique recreational opportunities such as outdoor pool, spa, massage, pool (kids). When you are looking for comfortable and convenient accommodations in Surabaya, make Crown Prince Surabaya Hotel your home away from home.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Taxi service
  • Valet parking
  • Car park
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Ticket service
  • Swimming pool [outdoor]
  • Spa
  • Massage(s)
  • Tours

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar
  • Restaurant [halal]

Access, services, and conveniences

  • Daily housekeeping
  • security [24-hour]
  • Wheelchair accessible
  • front desk [24-hour]
  • Facilities for disabled guests
  • Luggage storage
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Smoking area
  • Shared lounge/TV area
  • Check-in [24-hour]

For the kids

  • Swimming pool [kids]

Working and staying connected

  • Photocopying
  • Fax machine
  • Printer

Languages spoken

  • English
  • Indonesian
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Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 220000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 6.9 km
Distance to Airport: 21.7 km
Internet Usage Fee: 0 IDR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 21
Number of Restaurants: 1
Number of Rooms : 211
Parking Fee (per day): 0 IDR
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2014
Year Hotel Last Renovated: 2014
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Verified traveler reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.6
  • Food/Dining 7.5
Sort by

Agung W. from Indonesia
Business travelers
Stayed 2 nights in August 2016
It's over rated
It should be less than 4 stars's over rated.
Reviewed August 11, 2016

Karina P. from Indonesia
Business travelers
Stayed 2 nights in June 2016
One of a kind hotel in Surabaya City
They give mineral for free and a lot, i love it
Reviewed August 10, 2016

NURHISHAM O. from Singapore
Business travelers
Stayed 2 nights in April 2016
Good hotel
Value for money. Good location. Hope they can work and improve on some of their in house facilities. Otherwise, its great!
Reviewed August 07, 2016

NURHISHAM O. from Singapore
Business travelers
Stayed 3 nights in March 2016
Good and Clean hotel
No major complains. Value for money.
Reviewed August 07, 2016

Ietje M. from Netherlands
Solo travelers
Stayed one night in August 2016
Very comfortable
Will use the hotel again on my way back.
Reviewed August 07, 2016

TAN K. from Indonesia
Solo travelers
Stayed one night in July 2016
Just ok
City centre but still need a taxi to the nearest shopping mall. Interesting breakfast, many local taste are adopted.
Reviewed August 04, 2016

Allan T. from Malaysia
Business travelers
Stayed one night in July 2016
Overall was satifactory
Reviewed August 01, 2016

Emilia H. from Indonesia
Stayed 3 nights in July 2016
The hotel is okay but...
Hand soap was not provided, no facial tissues was provided. Expected those to be provided for a four star hotel.
Reviewed August 01, 2016

Hee K. from Malaysia
Solo travelers
Stayed one night in July 2016
Worth staying
Reviewed July 27, 2016

Chee L. from Singapore
Business travelers
Stayed 2 nights in July 2016
Soso hotel and should not be 4 stars hotel
Reviewed July 26, 2016


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