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Excellent 8.8
Based on 383 reviews

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About Crown Promenade Hotel


This modern hotel, located in Melbourne’s Southbank entertainment district, is a relaxed and unique property. A link via an airbridge to the vibrant Crown Entertainment Complex provides guest with easy access to everything exciting Melbourne has to offer. Business travelers will enjoy the proximity to the Central Business District as well as the Exhibition Center. The high-tech leisure facility, The Deck, features an indoor pool, two outdoor decks and steam rooms with gym. The on-site Mesh Restaurant and Tonic Bar is a great place to relax with friends or chat with new acquaintances. The Crown Promenade offers direct access to the most vibrant areas of Melbourne as well as the business district. Possessing an excellent location, it is definitely worth your stay.
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  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool
  • indoor pool

Land sports

  • golf course (within 3 km)
  • tennis courts

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • babysitting
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • casino
  • facilities for disabled guests
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0 km
Distance to Airport: 30 km
Internet Usage Fee: 25 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 23
Number of Restaurants: 1
Number of Rooms : 465
Parking Fee (per day): 33 AUD
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 2003
Year Hotel Last Renovated: 2003
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Agoda Verified Reviews

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  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.7
  • Location 9.2
  • Room Comfort/Standard 8.9
  • Staff Performance 8.9
  • Value for Money 8.2
  • Food/Dining 8.1

7.2 Donna L.
June 06, 2016
There is no comb and not enough tooth brush. We have two people staying, but only one tooth brush and no comb.

10 Socrates T.
April 08, 2016

9.6 rolf H.
March 27, 2016
Everything perfect

7.7 Dearne S.
January 14, 2016
adjoining crown for food and entertainment , location short walk to city, car parking close to venue
My daughter and I Had a lovely afternoon / night at Crown the hotel served our purpose of being close to food and entertainment

10 Kirana J.
January 03, 2016
Everything was excellent
Service Food Location

10 Astrid M.
December 29, 2015
Very nice,and would recommend to everyone,5 star.

9.7 Wisam S.
December 25, 2015
Amazing twin bay view room on the 23rd floor. Hotel staff very professional and friendly.
Pool staff cleanliness and location were awesome. Can't believe for 4 star how comfy it was. Kids loved it.

8.7 Anastacia S.
December 19, 2015
Love this place for a getaway
pool, room service and peace
Amazing. I stay here often when I need a quick get away from the stresses of life. The pool area with sauna and steam and gym are amazing & open til 9pm so you can have a relaxing swim before bed. It's very peaceful.

8 Tam N.
November 25, 2015
riverside hotel
location, clean, connect to malls
I booked a premium corner room, ads said 180o view of the city, turned out to be 180o view of the casino wall, which was quite disappointing Other than that, room was nice clean and spacious. Can take a nice walk along the river

9 Tsz L.
Hong Kong
November 18, 2015
comfortable bed, great restaurants
very good experience