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Excellent 8.2
Based on 378 reviews

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Excellent



based on 378 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.7
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.2
  • Food/Dining 7.8

Christopher W.
United States
May 05, 2016
Clean Modern Hotel
The Crown Promenade is a clean, modern hotel in Burswood connected to the Crown casino. The location is good as there are several restaurants and bars located in the Crown complex. Staff were friendly and efficient. The rooms are small, and I didn't like the design of the shower. There's only a small glass divider that keeps only some of the water in the shower/bathtub. Half of the water ends up on the floor. The hotel's free wifi was a JOKE. It was slower than dial up internet. It was impossible to download all of my work emails each evening. They have a pay option for faster internet, but why offer free internet if it is so terrible? Overall, I recommend the Crown Promenade hotel if you have a need to stay in Burswood.

Aquiles B.
Philippines
April 25, 2016
Engineer
vacation

Kylie B.
Australia
April 19, 2016
Good value
Comfy bed!

Rebecca A.
Australia
April 10, 2016
Lovely luxury
Great getaway for hubby and I.

sik A.
Malaysia
March 29, 2016
Yes
Yes

Prabha D.
Australia
March 29, 2016
Not for families
It's perfect for business accomodation but not families as the pool is not wow and no bar or anything at the pool. Cannot use crown metropole facilities either unless you pay $90 for family pass a day!!!

john J.
Australia
March 29, 2016
Poor service
Arrived at check in at 3pm, room not ready until nearly 4 pm, not happy that I could not use the facilities that I had paid for for nearly an hour

ALISON L.
Australia
March 28, 2016
Fly in, fly out but stay in comfort
Location, room, facility

blair N.
Australia
March 20, 2016
Average
3.30 PM ROOM not ready room card did not open lift then didnt work on room door incorrect wine in room

Teresa C.
Australia
March 16, 2016
great stay
people room and location