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About Crown Promenade


Stylish, relaxed and contemporary, Crown Promenade Hotel is located in Melbourne's vibrant Southbank entertainment precinct. Spacious rooms and fantastic views are only the beginning. Eat and drink in style at Mesh restaurant or Tonic bar, relax by the pool at the Deck Leisure centre or take the air-bridge to the exciting Crown Entertainment Complex. Choose from a wide array of Crown's 40 restaurants and bars or immerse yourself in world class shopping.
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  • Free Wi-Fi in all rooms


  • Valet parking

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)

Swimming & soaking

  • Hot tub
  • Swimming pool [indoor]

Food & beverage

  • Room service
  • Restaurant(s)
  • Bar


  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Tours

On-site facilities

  • Casino
  • Facilities for disabled guests
  • Elevator
  • Salon
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • ATM
  • Currency exchange
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Important notice

Please note that full payment is required upon arrival. An additional $100 bond per night is also required. Please note that there is a 1.65% charge when you pay with a credit card. Please note that check in is only available for guests over 18 years of age. Guests under the age of 18 must be accompanied by a parent or an official guardian. You must show a valid photo ID and credit card upon check-in. Please note that Crown Promenade Melbourne requires an AUD 100 credit card pre-authorisation or AUD 200 cash deposit upon check in to cover any incidental charges.
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Recent customer comments

Filter by traveler type

  • Cleanliness 9.1
  • Facilities 8.8
  • Location 9.2
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for money 8.3
  • Food/Dining 8.1
Sort by

Jonathan K. from Australia
Business travelers
Stayed one night in August 2016
Nice pool
Reviewed August 23, 2016

CHIH H. from Taiwan
Business travelers
Stayed 4 nights in August 2016
will be back again
Reviewed August 19, 2016

Amon J. from Thailand
Stayed one night in July 2016
Reviewed July 17, 2016

Chasten V. from Australia
Stayed one night in July 2016
Best experience ! We absolutely loved everything about it! We love that it's connected to crown and we don't have to leave the building to go anywhere, everything was there! The bed was extremely comfortable and the bathroom was so big we could have a party in there! We definitely want to come back, it was worth every cent ! Our view was also great!
Reviewed July 14, 2016

Fransiskus T. from Indonesia
Families with young children
Stayed one night in July 2016
Very good. Memorable
a very good experience, excellent location, provides all the needs. No need to move here and there, all are available.
Reviewed July 12, 2016

Donna L. from Malaysia
Stayed one night in June 2016
There is no comb and not enough tooth brush. We have two people staying, but only one tooth brush and no comb.
Reviewed June 06, 2016

Socrates T. from Australia
Business travelers
Stayed 2 nights in April 2016
Reviewed April 08, 2016

rolf H. from Germany
Stayed one night in March 2016
Everything perfect
Reviewed March 27, 2016

Dearne S. from Australia
Families with older children
Stayed one night in January 2016
adjoining crown for food and entertainment , location short walk to city, car parking close to venue
My daughter and I Had a lovely afternoon / night at Crown the hotel served our purpose of being close to food and entertainment
Reviewed January 14, 2016

Kirana J. from Thailand
Business travelers
Stayed 3 nights in December 2015
Everything was excellent
Service Food Location
Reviewed January 03, 2016


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