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Crown Regency Hotel Makati

1026 Arnaiz Ave, Makati, Manila, Philippines (Show on map)

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Good 7.1
based on 807 reviews

"Location is very good, Near to shopping mall and easy to..."

  • Joevet, Philippines
  • July 16, 2015
  • Area: Makati
  • Free Wi-Fi

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Room Types
Corner Suite
Standard with Breakfast
Standard Room
Superior Room
Corner Suite Room


When would you like to stay at this hotel?

Features of Crown Regency Hotel Makati

24-hour front desk

24-hour room service


business center

car hire

currency exchange

express check-in/check-out

laundry service


safety deposit boxes

Sports and Recreation

fitness center


free Wi-Fi in all rooms

Wi-Fi in public areas


valet parking


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With its four-story, 19th century grand architecture, this hotel features 61 well-appointed guestrooms and an excellent location in the heart of Makati’s commercial district. The Crown Regency Hotel Makati is strategically situated close to major commercial and shopping areas of the city as well as embassies, government offices, and cultural centers. It’s also reasonably close to both domestic and international airports. Offering exceptional business facilities and meeting rooms, this hotel also provides guests with everything they require to manage their business affairs. On the rooftop of the hotel is Tops Chill Out Bar where guests can relax, dine on comfort food, and enjoy a drink. With its four-story, 19th century grand architecture, this hotel features 61 well-appointed ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Recent customer comments

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from 807 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (807)
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Joevet B. Couples Philippines, July 16, 2015
Unpleasant stay

Location is very good, Near to shopping mall and easy to reach the airport
My first stay was not good, check in very late 10pm and informed by the receptionist that room was upgraded but when I reach to the room is twin room and were couple hahaha booking was done for queen bed. AC in not working the whole night and next day we are ask to move to other room and now is down grading. and in check out day I ask to have a late check at 4pm but were asked to pay half of night stay. no consideration even my first day was horrible experience room with out AC. We missed breakfast because we are not inform, no room service menu in the room when I ask for room service is not available its close.
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Jaime S. Families with young children Philippines, July 12, 2015
Personal property lost

Managers is attentive to the isssue and do what they can but i think its not enought
We are very upset about this hotel i have no problem with with the aminities this hotel provided us and i think we just get whst we paid for but I lost my new Polo Sport cargo 6 pockets short pants, I not sure if it was taken or its just mixed with the linen or what ever, the point is I lost my personal property during my stay which is really not a good thing if the hotel is maintaining a good reputation.
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Rosario G. Couples Philippines, June 6, 2015
Unprofessional service by staff

bad choice of a hotel. Staff was unprofessional, they didn't seem to welcome guests, room wasn't very clean and was too small, bathroom was old and worn out. The only good thing going for them was the strong water supply in the bathroom. The towels looked dirty and even the bedsheets. I will never go back to this hotel.
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Jeanne F. Couples Philippines, May 20, 2015
Shabby room

Good location , reasonable price
The air conditioner was dripping . Only one towel was provided
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Jit P. Business travelers Singapore, May 14, 2015
Crown regency makati sucks

Not good
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San S. Groups Malaysia, May 5, 2015
Hotel with reasonable price in Makati

clean , close to most of shopping mall in makati , easy to get grocery from minimarket
pleasant stay except internet speed is slow
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Crystal L. Couples Philippines, April 28, 2015

the location
It was horrible, the airconditioning in our room did not geld cold. Even when we put it on high, it felt like an electric fan at the #2 setting at best. Informed maintenance about it. No one came to fix it ( i think all there ACs are old and broke - split type ancient mitsubishi models). The bathroom still had hairballs stuck in the corners and some fixtures were cracked and the flush handle was gone. I booked crown regency because the hotel chain has a good reputation in Davao (hometown) but i was completely diappointed. Restaurant had cracked faux leather seats, ugly setting, few food choices and food was COLD. :( Overall if u just want a hotel near malls, it's ok but if u want comfort, find another place. an uncomfortable sleep and below average food was traumatizing.
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Judy Y. Couples Singapore, April 26, 2015
Good location hotel

location . good beds. pricing.
This is our 3rd time. We select this hotel for its prime location and proximity to the shopping malls. We had the better rooms on the 3rd floor. But the shower and sink water is not hot enough. Even after changing room. So we may not use this hotel again.
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Jihmiing T. Business travelers Malaysia, April 23, 2015
Location good but others bad

Location, Pork Adobo
Bath room cleaness bad. Aircond not stable. B'fast less choices.
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Silvanna J. Couples Philippines, April 19, 2015
Very good location

Very accessible to malls
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Customers like this hotel for:
Nearest transport:
  • MRT 3 Ayala Station (0.3 Km / 4 min walk)
Area recommended for:
  • nightlife
  • restaurants
  • shopping
Distance to airport:
  • Ninoy Aquino International Airport (4.5 Km)
Customer comments:
  • "Clean room" , "Good location" , "Great location"
Top attractions in the area:
  • Glorietta Shopping Mall (0.3 Km / 4 min walk)
  • Ayala Center (0.3 Km / 4 min walk)
  • SM Department Store (0.3 Km / 4 min walk)
  • V Bar (0.3 Km / 4 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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