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Crown Regency Hotel Makati

1026 Arnaiz Ave, Makati, Manila, Philippines

Recent customer reviews

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Very good

7.1

based on 834 reviews

643 reviews in English

Value for Money
7.1
Location
8.5
Staff Performance
6.8
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.0
Food/Dining
6.1
All reviews (834)
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Tak S. Business travelers Hong Kong, April 28, 2016
the location is good, customer service is good, an
5.3
good
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Auren A. Business travelers Philippines, March 19, 2016
Location and value for money
4.3
Chose this hotel per recommendation of companion who had previously stayed there years ago. Location good, and value for money still good. But signs of aging visible..
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Evelyn E. Solo travelers United States of America, March 12, 2016
Good Value

Location,location,location
8
Good value for the money
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Prakaimook N. Business travelers Thailand, March 11, 2016
Room Equipments
4.3
1. No table lamp 2. Ref.very smelly 3. Chair is broken and almost fall down.
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Chuan S. Business travelers Singapore, February 24, 2016
Awful condition of room
3
Upon checkin, bathroom was dirty and flooded. Refrigerator was not working. There is no hot water in the shower despite the maintenance guy trying to repair it for 2 days.
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Douglas A. Solo travelers Canada, February 6, 2016
nice

location
8
Nice hotel, older but well maintained and upgraded.Great location close to Greenbelt mall.
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Khairil A. Solo travelers Malaysia, February 5, 2016
An above average experience but nothing special
5
Great location on Arnaiz Avenue in Makati with a five minute walk away from the Greenbelt and Ayala MRT station. Above average value for money for its location. I am surprised Manila is as expensive as it is compared to its neighboring capital cities. Clean hotel room with comfortable bed but furnishings are well worn. Cable TV with some international channels. Some of the wooden fixtures connected to the floor in the bathroom looked rotten but overall it was serviceable. Staff were very friendly and helpful. Efficient in meeting requests for additional towels, arranging taxis, etc. The most disappointing aspect of the stay was the poor breakfast choices. I recommend not getting an included breakfast in your room rate as you are better off eating outside if you do not need an early meal. Limited and strange food choices at the buffet - rice and fish nuggets? Bread at the toasting station ran out at 8 am. Food was plain and had cardboard taste/texture. I hope they improve on this as overall I do like the small cozy nature of this establishment.
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Eduardo J. Couples Philippines, January 31, 2016
CONSIDER ONLINE PAYMENT PROCESSING
4.7
Accept online payments, like most of the hotels I booked with. Nowadays, major hotels and even small time hotels process payments online.
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Laurence H. Couples United Kingdom, January 31, 2016
Last Minute Weekend Stay

Location, Staff Quality and Friendliness and Value for Money
8.3
Very comfortable and convenient for our needs. Small problem with the TV, but faulty smart card resolved. Excellent and well trained staff at all levels. Easy access for shopping in Makati. Very comfortable bed.
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Muhammad A. Families with young children Singapore, December 6, 2015
just right.. am use to stay at said hotel.

location.. easy access by MRT and near shopping mall
6.3
As expected.
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