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Crown Regency Hotel Makati

1026 Arnaiz Ave, Makati, Manila, Philippines (Show on map)

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Crown Regency Hotel Makati Manila - Corner Suite
Area: Makati
Free Wi-Fi

Recent customer reviews

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Good

7.1

based on
784 reviews

Value for Money
7.2
Location
8.5
Staff Performance
6.8
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.0
Food/Dining
6.2
All reviews (784)
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Silvanna J. Couples Philippines, April 19, 2015
Very good location

Very accessible to malls
8
Darryl M. Couples Australia, April 6, 2015
close to airport

location to Airport
4.7
Over rated, small cramped rooms, cheap night accom near international airport
Mohammad E. Couples Philippines, April 5, 2015
Good Value for Money

Excellent Location, OK Rooms, (Agoda) Price
7
It was good, would be perfect if they fixed the lighting to make it more pleasant and inviting. It has a dingy feel to it.
Lauren E. Couples Philippines, April 4, 2015
Pool staff quality. Lack of parking.
3
Poor staff quality No parking available - first come first served Food is expensive Not well maintained - some lights are busted
Susumu U. Business travelers Japan, April 3, 2015
Staff are poor service and room facility are bad

The location
4
Staff wearing T-shirt not uniform giving rude attitude and sitting in the guest chair and using a cellphone and ignoreed the guests who wanted to sit.
Kelly M. Couples Canada, April 1, 2015
Not good

Close to airport
2.7
Crown Regency has gone from a decent hotel to being run down and dirty. The mold in the bathroom and the bad smell was very disappointing. Won't stay here again.
Ma R. Business travelers Philippines, March 31, 2015
Cozy boutique hotel in the heart of Makati

Its location, the adequate rooms, and cozy comfort.
7
It was just the right kind of hotel to stay in for a conference. The amenities were just enough for a business traveler and the price was commensurate with the services received.
Susumu U. Business travelers Japan, March 30, 2015
staff, Elmer was rude attitude, poor service

No best things at all this time I stayed on March 29. You have to give better training to staff
5.7
Your staff, Elmer Mentejo was giving me worst impression in my life in the hotel. He didn't wear hotel uniform just wear t-shirt and sitting in a guest chair and kept texting without paying attention to the guest.
Silvanna J. Couples Philippines, March 22, 2015
Weekend break

Value for money, accessiblity, polite staff
8
Quick service, polite staff, value for money, but the bath tub was leaking. The toiletries were not enough for overnight stay.
Ulrika K. Solo travelers Sweden, March 22, 2015
Great location but awful breakfast

Location, Staff, Rooms
6
I have stayed at the Crown regency many times for its great location and most of the time reasonable rate. I have to just say that the breakfast - which costs 600 per person - is awful. During my 3 day stay, the clientele was 50% filipino and 50% foreigners and despite this, the breakfast buffet is always 100% Filipino with no options other than eggs. Please change the selection! Also, I found some black long hairs in my bed between the sheets despite being blond so a bit beter cleaning would be appreciated. Staff is friendly and helpful through and again - Location!

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