Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Crown Regency Hotel Makati

1026 Arnaiz Ave, Makati, Manila, Philippines

Recent customer reviews

Filter by traveler type


Very good


based on 834 reviews

643 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (834)
Sort by:
Tak S. Business travelers Hong Kong, April 28, 2016
the location is good, customer service is good, an
Report this review
Auren A. Business travelers Philippines, March 19, 2016
Location and value for money
Chose this hotel per recommendation of companion who had previously stayed there years ago. Location good, and value for money still good. But signs of aging visible..
Report this review
Evelyn E. Solo travelers United States of America, March 12, 2016
Good Value

Good value for the money
Report this review
Prakaimook N. Business travelers Thailand, March 11, 2016
Room Equipments
1. No table lamp 2. Ref.very smelly 3. Chair is broken and almost fall down.
Report this review
Chuan S. Business travelers Singapore, February 24, 2016
Awful condition of room
Upon checkin, bathroom was dirty and flooded. Refrigerator was not working. There is no hot water in the shower despite the maintenance guy trying to repair it for 2 days.
Report this review
Douglas A. Solo travelers Canada, February 6, 2016

Nice hotel, older but well maintained and upgraded.Great location close to Greenbelt mall.
Report this review
Khairil A. Solo travelers Malaysia, February 5, 2016
An above average experience but nothing special
Great location on Arnaiz Avenue in Makati with a five minute walk away from the Greenbelt and Ayala MRT station. Above average value for money for its location. I am surprised Manila is as expensive as it is compared to its neighboring capital cities. Clean hotel room with comfortable bed but furnishings are well worn. Cable TV with some international channels. Some of the wooden fixtures connected to the floor in the bathroom looked rotten but overall it was serviceable. Staff were very friendly and helpful. Efficient in meeting requests for additional towels, arranging taxis, etc. The most disappointing aspect of the stay was the poor breakfast choices. I recommend not getting an included breakfast in your room rate as you are better off eating outside if you do not need an early meal. Limited and strange food choices at the buffet - rice and fish nuggets? Bread at the toasting station ran out at 8 am. Food was plain and had cardboard taste/texture. I hope they improve on this as overall I do like the small cozy nature of this establishment.
Report this review
Eduardo J. Couples Philippines, January 31, 2016
Accept online payments, like most of the hotels I booked with. Nowadays, major hotels and even small time hotels process payments online.
Report this review
Laurence H. Couples United Kingdom, January 31, 2016
Last Minute Weekend Stay

Location, Staff Quality and Friendliness and Value for Money
Very comfortable and convenient for our needs. Small problem with the TV, but faulty smart card resolved. Excellent and well trained staff at all levels. Easy access for shopping in Makati. Very comfortable bed.
Report this review
Muhammad A. Families with young children Singapore, December 6, 2015
just right.. am use to stay at said hotel.

location.. easy access by MRT and near shopping mall
As expected.
Report this review
1 - 10 of 643 reviews Next page
Crown Regency Hotel Makati ManilaCrown Regency Hotel Makati Manila - ReceptionCrown Regency Hotel Makati Manila - LobbyCrown Regency Hotel Makati Manila - Ballroom HallwayCrown Regency Hotel Makati Manila - BallroomCrown Regency Hotel Makati Manila - BallroomCrown Regency Hotel Makati Manila - BallroomCrown Regency Hotel Makati Manila - Lobby LoungeCrown Regency Hotel Makati Manila - Tops Chill out BarCrown Regency Hotel Makati Manila - Fitness RoomCrown Regency Hotel Makati Manila - Guest RoomCrown Regency Hotel Makati Manila - Corner SuiteCrown Regency Hotel Makati Manila - RestaurantCrown Regency Hotel Makati Manila - SuperiorCrown Regency Hotel Makati Manila - SuperiorCrown Regency Hotel Makati Manila - StandardCrown Regency Hotel Makati Manila - BathroomCrown Regency Hotel Makati Manila - Corner Suite

Agoda is part of The Priceline Group, the world leader in online travel & related services.