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Crown Regency Hotel & Towers

Osmeña Boulevard, Fuente Osmena, Cebu City, Philippines (Show on map)

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Formerly : Crown Regency Hotel Fuente

"The cleaning staff and checkin staff were really nice the..."

  • Souridet, United States
  • August 30, 2015
  • Area: Fuente Osmena
  • Rooms : 470
  • Free Wi-Fi

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Room Types
Max
Rates
Executive Loft Suite
Executive Loft Suite
Superior - Room Only
Superior
Superior
Corner Suite (Room Only)
Junior Suite
Deluxe
Corner Suite
Junior Suite
Deluxe
Corner Suite
1 Bedroom Regency Suite
1 Bedroom Regency Suite
2-Bedroom Executive Corner Suite
2-Bedroom Executive Deluxe Suite
2 Bedroom Executive Corner Suite
2 Bedroom Executive Deluxe Suite
2 Bedroom Regency Suite
2-Bedroom Regency Suite

 

When would you like to stay at this hotel?

Features of Crown Regency Hotel & Towers
Facilities

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site

bar

business center

car hire

car park

casino

coffee shop

concierge

currency exchange

elevator

executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service

library

lockers

luggage storage

meeting facilities

newspapers

nightclub

poolside bar

restaurant

room service

safety deposit boxes

salon

shops

shuttle service

smoking area

tours

vending machine

  
Sports and Recreation

billiards

children's playground

fitness center

games room

garden

indoor pool

karaoke

massage

outdoor pool

pool (kids)

sauna

spa

steamroom

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

English

Filipino

 

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Sale ends soon!

Situated in the heart of the city, Crown Regency Hotel & Towers is just minutes away from the commerce and recreation and 30 minutes away from the Mactan International Airport. Boasting 341 rooms that are elegantly designed, most also offer a spectacular view of uptown Cebu. This property is a quality hotel that offers an ideal location and impeccable service suitable for business travelers and tourists alike. The hotel features an excellent set of amenities for business travelers, offering a 24-hour business center that is fully equipped. Guests will enjoy the family recreational activities, dining, fitness and beauty, Wang Shan Lo Chinese Cuisine, the Night Talk Lounge, and Sky Adventure on-site. Crown Regency Hotel & Towers makes for an amazing place of stay. Situated in the heart of the city, Crown Regency Hotel & Towers is just minutes away from the commerce and ... see more
Children and extra beds:
Children 0-6 year(s)
Stay for free if using existing bedding.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1 km

Distance to Airport
5 km

Non-Smoking Rooms / Floors
YES

Number of Bars
4

Number of Floors
45

Number of Restaurants
3

Number of Rooms
389

Room Voltage
220

Year Hotel Built
2007

Year Hotel Last Renovated
2013


Recent customer comments

Filter by Traveler Type

 

Good

7.5

from 1856 reviews

Value for Money
7.4
Location
8.3
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
6.7
All reviews (1856)
Sort by:
Souridet T. Families with young children United States of America, August 30, 2015
concierge very rude

The cleaning staff and checkin staff were really nice the room was nice. Breakfast was good.
5
our overall stay was very accommodating but our very last day, we had breakfast a little later and and the coffee that was served at the buffet tasted like it had been siting there all morning, bread section was very dirty and staff were standing around chating amongst each other.If this is truly a 4 star they should always keep an eye on their food and staff. The chair cushions in buffet area should really be changed they have ugly stains. And when my son and our helper were sitting in the lobby waiting as I checked out the of our rooms. Our helper placed my small son 2 years old on the carriage display and the concierge ran up to her very rude like and said get that child off our display and said " you know how much is that?"And continued to answered himself "2 million" and with a rude attitude walked away. That attitude and rudeness towards our helper is unacceptable, especially a local person. The hotel maybe very accommodating to foreigners, like myself, but to belittle a local person is what makes this place not very pleasant for me.
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Jay N. Solo travelers United States of America, August 27, 2015
My last stay with them

Staff,staff,staff
6.3
The hotel staff is great, the condition of the hotel very poor. I have stayed with them 5 times in all, no more. Cold water on arrival, moved room down grade room so I could get hot water, did not adjust my bill. Free room Internet eas slowere than my 3G on my phone. Showers head was spitting out water in all directions, hot by pool was out of use and had been for a long time. Not bad if you are only short stay, week or more Nope .
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Maria E. Groups Philippines, August 26, 2015
The toilets were so dirty .

It's within the city
2.7
My friends and I were not comfortable with the comforters , the towels were so worn out . We saw some small cockroaches crawling around the bathroom . Furnitures are worn out too. In general , the room was untidy as if not cleaned for months . I regret booking in that hotel.
Report this review
Lawrence F. Couples United States of America, August 11, 2015
Dissapointed not as Advertised.

Housekeeping Service.
3.7
The Manager on duty on August 8-11, 2015 never returned my request to meet with him and discuss my complaint. Not as good as I had anticipated. I stayed at Crown Regency Davao and had a great experience. This is why I selected to experience the Cebu location which was supposed to be even better. Needless to say,it is not as advertised. Service in some outlets especially at the Sky Extreme Activities was very poor. Entertainment at the Fifties Cafe as far a professional showmanship and etiquette was extremely poor.
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Mikael G. Families with young children Denmark, August 3, 2015
Good stay.

The staff. Food. And its many activitys.
9
Nice stay staff in check in very good and quick. Foods very good. nice room.
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Maria C. Families with young children Philippines, August 2, 2015
Convenient and affordable

Good location, clean, affordable
10
Nice hotel...convenient location and very affordable
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Brendan J. Solo travelers Australia, August 2, 2015
No hot water for 4 nights

Location, staff, room size
8
No hot water for the 4 nights I stay ended up with the flu go figure
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Ali T. Solo travelers Saudi Arabia, July 27, 2015
Not bad stay

view..restuerant. .nightlife
6
No so bad
Report this review
Roel M. Families with young children Philippines, July 26, 2015
Big and comfty rooms!

Big rooms, great amenities and strategic location.
8.3
Our stay was great. Everything went smooth and easy. The children truly love it!
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Narissa R. Couples Philippines, July 25, 2015
They need trainings on cleanliness and hospitality

Location
5.3
Not happy
Report this review
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Customers like this holiday park for:
Nearest transport:
  • Cebu South Bus Terminal (1.2 Km / 15 min walk)
Distance to airport:
  • Mactan-Cebu International Airport (9.3 Km)
Customer comments:
  • "Centrally located" , "Great swimming pool" , "View"
Top attractions in the area:
  • Sky Experience Adventure (0.0 Km)
  • Club Ultima (0.0 Km)
  • Bo's Coffee Club (0.1 Km / 2 min walk)
  • Robinson's Plaza (0.1 Km / 2 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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