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Customers like this hotel for:
    Nearest transport:
  • Cebu South Bus Terminal (1.2 Km / 15 min walk)
    Customer comments:
  • "Centrally located", "Great swimming pool", "View"
    Top nearby attractions:
  • Sky Experience Adventure (0.0 Km)
  • Club Ultima (0.0 Km)
  • Bo's Coffee Club (0.1 Km / 2 min walk)
  • Robinson's Plaza (0.1 Km / 2 min walk)

Note: Distances are measured as a straight line.

Crown Regency Hotel & Towers

Osmeña Boulevard, Fuente Osmena, Cebu City, Philippines (Show on map)

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Features of Crown Regency Hotel & Towers

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • bar
  • business center
  • car hire
  • casino
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • library
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • nightclub
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • tours
  • vending machine

Sports and Recreation

  • billiards
  • children's playground
  • fitness center
  • games room
  • garden
  • indoor pool
  • karaoke
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Filipino

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Holiday Park Description
Situated in the heart of the city, Crown Regency Hotel & Towers is just minutes away from the commerce and...see more Situated in the heart of the city, Crown Regency Hotel & Towers is just minutes away from the commerce and recreation and 30 minutes away from the Mactan International Airport. Boasting 341 rooms that are elegantly designed, most also offer a spectacular view of uptown Cebu. This property is a quality hotel that offers an ideal location and impeccable service suitable for business travelers and tourists alike. The hotel features an excellent set of amenities for business travelers, offering a 24-hour business center that is fully equipped. Guests will enjoy the family recreational activities, dining, fitness and beauty, Wang Shan Lo Chinese Cuisine, the Night Talk Lounge, and Sky Adventure on-site. Crown Regency Hotel & Towers makes for an amazing place of stay.
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Recent customer comments

Filter by Traveler Type
All reviews (1910)

Business travelers (181)

Couples (600)

Solo travelers (516)

Families with young children (281)

Families with older children (133)

Groups (199)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1910)
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Ranier L. Couples
Philippines, November 24, 2015
Old hotel

Clean? room and good location
carl G. Couples
Philippines, November 25, 2015
nice stay

courteous, friendly, accomodating
Alando H. Families with young children
Philippines, November 23, 2015

Rooms, cleanliness, location
Carla V. Groups
Philippines, November 19, 2015

Comfortable, amenities, and staff
It was actually good, but my problem is that in whatever you do, you hafta to pay for it and it's expensive, like the airport transfer service. I was expecting that because it is a 4-star hotel, airport transfer service is already free but it's too damn expensive. As well as their tour, although the staff in the concierge was good enough to refer us to a cheaper driver who can drive us around the city. The good aide though is that, some of their ameneities are actually good and that rooms are comfortable but kinda old. Maybe perhaps they can do some renovations. You don't get what you've paid for a 4-star hotel but the hotel is actually good. It's just that I was expecting for a better room.
Meryknol L. Families with young children
United States of America, November 19, 2015
I was nice to stayed in your hotel.

Rooms and swimmingpool wer d kids enjoy
I was satisfied with my stayed.looking forward nxt time i come home for vacation.
Upi G. Groups
Philippines, November 22, 2015

The location is good. Very accessible to stores and restaurants
Very dissapointed knowing its a'4 star' hotel. Listed below are the things that needs to improve on: - The room ambiance - it smells like an old stuff. Tv and phone units are so outdated and cable channels are limited. -the bathroom really sucks. Toilet cover should be replaced and their sink are clogged. Water is dripping all over the bathroom floor. - There are black stains on the bedsheets and pillowcases. Even the aircon grills has rust on it. - has a very weak wifi connection. - lampshades have dust on it - no robes and slippers - pools needs maintenance as well
Arren S. Groups
Philippines, November 17, 2015
Good value for group to share in a room

Location: centre, near to malls, spa, fast food, larsian, main road
The staffs are welcoming and friendly though there are some staffs that if you will need assistance or inquiry, they will answer you I don't know. The room is spacious and beds are comfortable, pillows are old. Comfort room are the usual old hotel type of toilet, shower is difficult to control. Need to transfer at other elevator to access higher room floors. All the staff always smile and greet especially at FO and housekeeping staffs. The location is centre so it is accessible to all.
William B. Couples
United States of America, November 16, 2015
Decent hotel

1 - good restaurants, 2 - nice view of the city, 3 - helpful staff
Our 1 night stay was reasonable. The hotel seems to be getting old and dated. Fresh linens and towels would enhance the stay. Lighting in the room was very dark.
Jella N. Families with older children
Philippines, November 13, 2015
Aircon is not functioning well

Staff are friendly
Suite hotel is not that impressive
Jose M. Business travelers
Philippines, November 09, 2015
It was a big disappointment for us!
The room given us was a big one with a receiving area. Initially we were excited because the amount we paid is high and we expected a room properly furnished , clean, smelling good and comfortable. We are aware about room rates and for the amount paid to Agoda we expected the best. It was a very disappointing experience, our expectation were just the opposite. The towels 2 bath towels which are rough and looks really old due to its texture and color..worst there are no face or any other towels. There were two bath robes but you would not even touch it as it looks dirty., old and discolored. There were tiny roaches and over all the room looks shabby, with dark lights. On our third day because we stayed for another day due to our tight schedule the room was not at all made up.. We returned at around six o'clock night time when we arrived. We were exasperated as we expected the room made up. It took about three hours before a housekeeping staff came. And that is after desperate calls from us to the housekeeping dept, front office and even the night manager could not be reached by phone. I even went to the front office to complain but nobody seem to care, and even while guest are listening to my displeasure.. We shall not recommend the hotel to anybody else and we hope this message can reached the owners for them to do something....

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