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Crown Regency Hotel & Towers

Osmeña Boulevard, Fuente Osmena, Cebu City, Philippines (Show on map)

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Formerly : Crown Regency Hotel Fuente
Crown Regency Hotel & Towers Cebu City - Recreational Facilities Crown Regency Hotel & Towers Cebu City - Restaurant Crown Regency Hotel & Towers Cebu City - Restaurant Crown Regency Hotel & Towers Cebu City - Exterior Crown Regency Hotel & Towers Cebu City - Meeting Room Crown Regency Hotel & Towers Cebu City - Buffet Crown Regency Hotel & Towers Cebu City - Recreational Facilities Crown Regency Hotel & Towers Cebu City - Swimming Pool Crown Regency Hotel & Towers Cebu City - Pub/Lounge Crown Regency Hotel & Towers Cebu City - 2 Bedroom Executive Corner Suite Crown Regency Hotel & Towers Cebu City - Recreational Facilities Crown Regency Hotel & Towers Cebu City - Junior Suite Crown Regency Hotel & Towers Cebu City - Presidential Suite Crown Regency Hotel & Towers Cebu City - Junior Suite Crown Regency Hotel & Towers Cebu City - 2 Bedroom Executive Corner Suite Crown Regency Hotel & Towers Cebu City - 2 Bedroom Executive Deluxe Suite
Crown Regency Hotel & Towers Cebu City - Lobby Crown Regency Hotel & Towers Cebu City - 24 Hours Quickmart Crown Regency Hotel & Towers Cebu City - Exterior Crown Regency Hotel & Towers Cebu City - Swimming Pool Crown Regency Hotel & Towers Cebu City - Tower 1 Function Room Crown Regency Hotel & Towers Cebu City - Vivo Play Zone Crown Regency Hotel & Towers Cebu City - Sky Lounge Crown Regency Hotel & Towers Cebu City - Snooze Lounge Crown Regency Hotel & Towers Cebu City - Stratus Crown Regency Hotel & Towers Cebu City - Sky Observatory Crown Regency Hotel & Towers Cebu City - Sparks Buffet
Area: Fuente Osmena Number of Rooms: 470
Free Wi-Fi

Recent customer reviews

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Good

7.5

from 1859 reviews

Value for Money
7.4
Location
8.3
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.6
Food/Dining
6.7
All reviews (1859)
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Souridet T. Families with young children United States of America, August 30, 2015
concierge very rude

The cleaning staff and checkin staff were really nice the room was nice. Breakfast was good.
5
our overall stay was very accommodating but our very last day, we had breakfast a little later and and the coffee that was served at the buffet tasted like it had been siting there all morning, bread section was very dirty and staff were standing around chating amongst each other.If this is truly a 4 star they should always keep an eye on their food and staff. The chair cushions in buffet area should really be changed they have ugly stains. And when my son and our helper were sitting in the lobby waiting as I checked out the of our rooms. Our helper placed my small son 2 years old on the carriage display and the concierge ran up to her very rude like and said get that child off our display and said " you know how much is that?"And continued to answered himself "2 million" and with a rude attitude walked away. That attitude and rudeness towards our helper is unacceptable, especially a local person. The hotel maybe very accommodating to foreigners, like myself, but to belittle a local person is what makes this place not very pleasant for me.
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Jay N. Solo travelers United States of America, August 27, 2015
My last stay with them

Staff,staff,staff
6.3
The hotel staff is great, the condition of the hotel very poor. I have stayed with them 5 times in all, no more. Cold water on arrival, moved room down grade room so I could get hot water, did not adjust my bill. Free room Internet eas slowere than my 3G on my phone. Showers head was spitting out water in all directions, hot by pool was out of use and had been for a long time. Not bad if you are only short stay, week or more Nope .
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Maria E. Groups Philippines, August 26, 2015
The toilets were so dirty .

It's within the city
2.7
My friends and I were not comfortable with the comforters , the towels were so worn out . We saw some small cockroaches crawling around the bathroom . Furnitures are worn out too. In general , the room was untidy as if not cleaned for months . I regret booking in that hotel.
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Lawrence F. Couples United States of America, August 11, 2015
Dissapointed not as Advertised.

Housekeeping Service.
3.7
The Manager on duty on August 8-11, 2015 never returned my request to meet with him and discuss my complaint. Not as good as I had anticipated. I stayed at Crown Regency Davao and had a great experience. This is why I selected to experience the Cebu location which was supposed to be even better. Needless to say,it is not as advertised. Service in some outlets especially at the Sky Extreme Activities was very poor. Entertainment at the Fifties Cafe as far a professional showmanship and etiquette was extremely poor.
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Mikael G. Families with young children Denmark, August 3, 2015
Good stay.

The staff. Food. And its many activitys.
9
Nice stay staff in check in very good and quick. Foods very good. nice room.
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Maria C. Families with young children Philippines, August 2, 2015
Convenient and affordable

Good location, clean, affordable
10
Nice hotel...convenient location and very affordable
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Brendan J. Solo travelers Australia, August 2, 2015
No hot water for 4 nights

Location, staff, room size
8
No hot water for the 4 nights I stay ended up with the flu go figure
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Ali T. Solo travelers Saudi Arabia, July 27, 2015
Not bad stay

view..restuerant. .nightlife
6
No so bad
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Roel M. Families with young children Philippines, July 26, 2015
Big and comfty rooms!

Big rooms, great amenities and strategic location.
8.3
Our stay was great. Everything went smooth and easy. The children truly love it!
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Narissa R. Couples Philippines, July 25, 2015
They need trainings on cleanliness and hospitality

Location
5.3
Not happy
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Crown Regency Hotel & Towers Cebu CityCrown Regency Hotel & Towers Cebu City - Recreational FacilitiesCrown Regency Hotel & Towers Cebu City - RestaurantCrown Regency Hotel & Towers Cebu City - RestaurantCrown Regency Hotel & Towers Cebu City - ExteriorCrown Regency Hotel & Towers Cebu City - Meeting RoomCrown Regency Hotel & Towers Cebu City - BuffetCrown Regency Hotel & Towers Cebu City - Recreational FacilitiesCrown Regency Hotel & Towers Cebu City - Swimming PoolCrown Regency Hotel & Towers Cebu City - Pub/LoungeCrown Regency Hotel & Towers Cebu City - 2 Bedroom Executive Corner SuiteCrown Regency Hotel & Towers Cebu City - Recreational FacilitiesCrown Regency Hotel & Towers Cebu City - Junior SuiteCrown Regency Hotel & Towers Cebu City - Presidential SuiteCrown Regency Hotel & Towers Cebu City - Junior SuiteCrown Regency Hotel & Towers Cebu City - 2 Bedroom Executive Corner SuiteCrown Regency Hotel & Towers Cebu City - 2 Bedroom Executive Deluxe SuiteCrown Regency Hotel & Towers Cebu City - LobbyCrown Regency Hotel & Towers Cebu City - 24 Hours QuickmartCrown Regency Hotel & Towers Cebu City - ExteriorCrown Regency Hotel & Towers Cebu City - Swimming PoolCrown Regency Hotel & Towers Cebu City - Tower 1 Function RoomCrown Regency Hotel & Towers Cebu City - Vivo Play ZoneCrown Regency Hotel & Towers Cebu City - Sky LoungeCrown Regency Hotel & Towers Cebu City - Snooze LoungeCrown Regency Hotel & Towers Cebu City - StratusCrown Regency Hotel & Towers Cebu City - Sky ObservatoryCrown Regency Hotel & Towers Cebu City - Sparks Buffet

Customer Reviews - Crown Regency Hotel & Towers, Cebu City

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