Very good 7.1
Based on 711 reviews

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About Crown Regency Suites And Residences - Mactan

Description

Majestically rising on a sprawling 1.5 hectare landscape is the Crown Regency Suites And Residences - Mactan. This world-class hotel offers the comfort of home with all the services and facilities of an international hotel. Crown Regency Suites And Residences - Mactan is comfortably close to the Mactan Export Processing Zone II and is only minutes away from one of the world's best beaches and the Mactan International Airport. The well-appointed suites allow you to bask in total comfort and relaxation. In-room broadband Internet access and a full-service business center allow guests to conduct business affairs combining basic functionality with elegant design, and all the little amenities ensure your stay will be a truly memorable one. Superior facilities and amenities ensure your special events and gatherings are made even more memorable. The traveling gourmand will appreciate the variety of food offerings while the health buff will enjoy the hotel's state-of-the-art fitness facilities. Businessmen will find unparalleled convenience at the 4-star business center and functional meeting rooms. Whatever you fancy, Crown Regency Suites And Residences - Mactan has you covered.
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Features

Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Car park
  • Airport transfer

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Tours

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Coffee shop
  • Poolside bar

Access, services, and conveniences

  • Laundry service
  • Concierge
  • Pets allowed
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 8 km
Distance to Airport: 3 km
Number of Floors: 10
Room Voltage: 220
Time to Airport (Minutes): 5
Year Hotel Built: 2004
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Verified traveler reviews

Filter by traveler type
Very good



  • Cleanliness 7.3
  • Facilities 6.3
  • Location 7.0
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for money 7.2
  • Food/Dining 6.4

Roselyn F.
Ireland
August 25, 2016
Close to the Airport , Free shuttle ,Very nice Hotel with top quality breakfast, rooms are cosy, S
Will definitely come back again

Maribel C.
Philippines
August 20, 2016
Buffet was a bit expensive for what they offer and the waiter was rude. They only speak to the white people.

Rezhen C.
Philippines
August 19, 2016
Business Travel with Leisure
We are booked last August 15-17, Great Value for Money! Staffs were very accomodating, free shuttle from the airport and going to to airport also. Great hotel to stay specially with kids. Big swimming pool, fast wi-fi, fast housekeeping service. Sure to come back with kids nman.

antonio G.
Philippines
August 18, 2016
one Stupid staff
When I told them viaPhone that i discover a big stain in the bad sheet she ask me what kind of stain was...... when i explain that i was not an expert about stain she ask me who did it. At that point i went down to confront her,she try to hide in office at the back. what immature irresponsible stupid girl!!!!

Chee C.
Singapore
August 15, 2016
Not good value at all
The good thing about the hotel is that the rooms are huge. We had 2 queen sized beds that could easily accommodate 4 adults. The rooms are old and dated, but can see the hotel management put in much effort to maintain it and keep it clean. The other thing I appreciated was that I initially booked this hotel with a credit card that I didn't bring along to the Philippines and had to cancel the agoda booking, to rebook. The hotel was kind enough to waive off the penalty with agoda's customer service team's help as I rebooked the same room, just with a different card. The flexibility is appreciated. However there were 3 issues that really made the stay unpleasant. 1. The electric kettle provided, though looking new, actually stinks. When the water is about hot and about to boil, it gives off a burning smell. And the boiled water really stinks. My wife only realized that after drinking the water we boiled and left to cool down. We had made coffee with the water and drank without realizing this as the flavor covered the taste. We boiled bottled distilled water by the way. 2. The bathroom door knob had been lose and on our final night, it decided to malfunction late at night. I was trapped inside the bathroom and unable to open the door as the knob can no longer function the latch. Wife had to call for housekeeping to get the repairman in to fix. All he could do was to hack off the door knob and hard knocking and I have a toddler sleeping while he was doing that. I was also trapped in the bathroom for more than 30 minutes. The hotel offer no compensation or any form of damage control. 3. When we left the hotel, the concierge offered to help flag a taxi. He gotten us a yellow airport taxi. Knowing that the meter start fare is higher at P70 and the meter moves faster, I requested for a normal white taxi which starts at P40. The concierge assures us that the fare is the same as the taxi journey didn't originate from the airport. I had my doubts, but my wife who

Vicente J.
Philippines
August 15, 2016
Good hotel
The hotel is not bad at all except the bed its annoying everytime you move the sound is irritating thou. Wasnt able to sleep properly aside from the noise outside the building

Grace G.
Japan
August 13, 2016
Very good place but its too far from the city..
Don't have anything near at the place so all guest are need to take cabs if they want to go somewhere coz the city was too far from the hotel..

Marvilen M.
Philippines
August 13, 2016
Very far from the tourist spots. No nearby outlets where you can go around
The staff were not that friendly. They seldom smile at their guests. This is the only hotel that does not serve water in the room. Unbelievable.

Winnie P.
Philippines
August 09, 2016
Rating
It was a good stay overall.Really happy with the complimentary shuttle from and to the airport.We are recommending this hotel.

Catherine C.
Philippines
August 02, 2016
Good location
Iove this hotel ever since but too many koreans who are always noisy and running around the hotel. Cant sleep well. Its not that I hate them.. of course not! You guys need to improve the policy regarding silence youre not the only one paying for the hotel kind of thing.



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