Very good 7.2
Based on 696 reviews

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July 25, 2016 - July 27, 2016 | 2 nights
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About Crown Regency Suites And Residences - Mactan

Description

Majestically rising on a sprawling 1.5 hectare landscape is the Crown Regency Suites And Residences - Mactan. This world-class hotel offers the comfort of home with all the services and facilities of an international hotel. Crown Regency Suites And Residences - Mactan is comfortably close to the Mactan Export Processing Zone II and is only minutes away from one of the world's best beaches and the Mactan International Airport. The well-appointed suites allow you to bask in total comfort and relaxation. In-room broadband Internet access and a full-service business center allow guests to conduct business affairs combining basic functionality with elegant design, and all the little amenities ensure your stay will be a truly memorable one. Superior facilities and amenities ensure your special events and gatherings are made even more memorable. The traveling gourmand will appreciate the variety of food offerings while the health buff will enjoy the hotel's state-of-the-art fitness facilities. Businessmen will find unparalleled convenience at the 4-star business center and functional meeting rooms. Whatever you fancy, Crown Regency Suites And Residences - Mactan has you covered.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • car park
  • airport transfer

Fitness & recreation

  • fitness center

Swimming & soaking

  • swimming pool [outdoor]

Land sports

  • tennis courts

For kids

  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • coffee shop
  • poolside bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • tours
  • concierge

On-site facilities

  • family room
  • shops
  • smoking area

Health and security

  • safety deposit boxes
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 8 km
Distance to Airport: 3 km
Number of Floors: 10
Room Voltage: 220
Time to Airport (Minutes): 5
Year Hotel Built: 2004
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.4
  • Location 7.0
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.4

Lydia F.
United States
July 23, 2016
GREAT PLACE
It was just an overnight stay prior to my departure back to USA how I wish I had more time. My nephews and nieces who came by to see me had a great time in the place. The location was perfect and the room was great and so were the staffm

Tai W.
Philippines
July 21, 2016
Not recommended, will not stay there again
On checkin, staff asked if I have already paid Agoda!!! Then they gave me room card to room that was already occupied!! Had to go down again to change room. Wifi in room did not work at all for 3 days, very inconvenient for business travel. Wifi at lobby slow too. Flies in restaurant. Two very slow elevators.

robert J.
United States
July 21, 2016
Great staff, nice hotel but noisy
Great location to the airport and entertainment. The staff is very helpful and the hotel is nice. The negative would be it is very noisy. You can hear the cars in the road below, people walking in the hallway and even the elevator bell.

Rose R.
Philippines
July 19, 2016
Good job
Amazing stat

Teresa H.
Australia
July 13, 2016
Disappointed
Staff not welcoming found dead cockcrouch in the room and alive cockcrouch on the morning we were leaving. Bed uncomfortable slow room service.

Ivy H.
United States
July 10, 2016
Worst
We booked a 3 bedroom suit for our family. The place does not have any kitchen utensils. The AC did not work in our room for the whole night so we end up being transferred 2 floors up in the middle of the night with our children. The room where we just got transferred to, the AC did not work the next day and dripping with water in the living room and master bedroom that we have to use a container to catch the water coz our kids slipped from the slippery floor. The master bedroom outlet plug did not work. The whole kitchen, dining room, living room area in our suite got flooded with water when my sister took a shower in the other bathroom. Maintenance guys had to come twice to dry the floor, they don't have wet/dry vac. The toilet paper holder in the master bedroom bathroom was off the wall. The toilet flush in the second bathroom doesn't work. The facility gym does not have any AC, you are sweating from physical activity almost about to have a heat stroke from Philippine weather, no towels available, exercise equipment is 20-30 years old and it makes terrible sound when you use them, treadmill and elliptical digital system do not work so you cannot adjust resistance. Staff did not replace shower toiletries the next day. Wifi connection is horrible. You're lucky if you can get on the Internet without problems. Due to this inconvenience, I demanded a refund. I will only recommend this place if you are my worst enemy.

Coleen P.
Philippines
July 05, 2016
Good value for money
Got a bedroom suite for the same price as a regular room in other hotels. The beds were huge. It's also near to the airport with free shuttle service

Jonghoo P.
South Korea
July 03, 2016
good enough.
.

Jeremy B.
United States
July 03, 2016
Good service and location
Close to the airport and they waited for us after midnight as our luggage was lost. Moreover, they helped us get our luggage back from the airport. The room was showing its age, but the pool was quite nice. The bbq place down the road was really good.

Conrado G.
United States
June 30, 2016
Good Location
Close proximity to the airport.

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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