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Crown Regency Suites And Residences - Mactan

Maximo Patalinghug Jr. Avenue, Lapu-Lapu City, Mactan Island, Cebu, Philippines 6015 (Show on map)

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Area: Mactan Island

Recent customer reviews

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Good

7.2

based on
539 reviews

Value for Money
7.4
Location
7.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.6
Food/Dining
6.4
All reviews (539)
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Graham H. Couples Australia, January 9, 2014
nice place nice price

Price, Room, airport shuttle
9.3
This is a good all round budget4*. A bit of issue with the aircon but nothing toobad. Free airportshuttle was good and the room was well laid out ..i will stay here again.
John B. Couples United Kingdom, January 6, 2014
Good for an airport hotel

10 mins (P100) to airport, pool, kettle/fridge
7
Reception, lifts & corridors look tired out - need a goo deal of refurbishment. However, it's good for an airport hotel - large & clean rooms once your inside. OK value-wise. Great to have kettle & fridge in room. These are large apartments (not like a regular "hotel") with a kitchen (no pots/pans unless you beg for them!). 7/11 shops nearby to get tea/coffee/milk & a local/family shop/stall to buy beer too. Internet is by LAN cable, no wireless so it was fast - took the staff some time to get us a cable that worked though ....this is the Philippines remember. When we stayed there was a childs pool party so the pool was closed. The lady manager was less than useless in providing alternative facilities. Although the pool area looked nice.
Marieta G. Families with young children Philippines, January 3, 2014
Counter staff unapproachable, room is dirty

Big rooms, location and comfort
5.7
Counter staff unapproachable, you have to call them to get their attention, even if they see standing in the counter they won't ask how they can help you. Check in time was very long, we waited for almost an hour to get to our room. They upgraded us to a 2 bedroom suite instead of 2 single room after we complain for waiting too long to check in, room floor was very dirty, my kids feet was very black after just walking in the room for like less than 10 minutes. Room also got a lot of flies and mosquitos. The only good thing about the hotel is that the room is big but the beds are too high especially if you have kids. Counter staff also suggested for extra bed and said they will have it arranged but in the end was never supplied.
Sydney F. Couples Singapore, December 30, 2013
Good location near the airport

Location, price, cleanliness
7.7
Staff was friendly and good hotel near the airport. Wifi wasnt working in the rooms but other than that, we had a comfortable stay.
Rolando A. Families with older children Philippines, December 29, 2013
It`s a Great stay and value your money

Attentive & Friendly Staff, Fast Check-in & Airport Shutle Flexibility
9
The whole Family enjoyed our stay in Crown Regency Suites & Residence in Mactan, I`m loyal to this Hotel because of my previous experience during the wedding of my daughter last August 2012.
Rolando A. Families with older children Philippines, December 29, 2013
Fantastic and really ejoyable to stay CRSRM

Attentive & Friendly Staff, Airport Shutle availability and 24-Hour Security
9.3
It`s great experience with my whole family staying in this Hotel specially during Christmas Season
Robert E. Couples United States of America, December 26, 2013
Small beds, small bathroom and you hear traffic

The hotel is clean, the staff is nice and it is easy to get to the hotel
5
The beds are very small, they do not have any king size beds in the entire hotel. The bathrooms are small and dark. The shower curtain does not cover the entire shower, so the floor gets wet. All of the rooms have a small kitchen but no glasses, plates, cups, forks, knives and spoons. You have to make many phone calls to get some brought to your room. You can hear the cars and motorcycles on the street below all night long. You can also hear if someone walks down the hallway, talks in the hallway, rolls their luggage in the hallway and each time the elevator "dings" for arrival. The staff is very nice, it is just a noisy hotel with small beds and bathrooms.
Hazel G. Groups Philippines, December 22, 2013
Fun and Enjoyable experience with friends.

The two bedroom suite. The room is sooo big that you can enjoy it with your group of friends, like birthdays or other events that you want. Bedrooms are nice.
7.3
Good! Fun and enjoyable! New experience with my friends.
Rolando A. Families with older children Philippines, December 19, 2013
It`s a great and very safe to stay in this Hotel

Value of yourr Money, Safety and very friendly Staff
9.3
Fantastic and great safe to stay in Crown Regency Suites and Residence Hotel in Mactan Cebu
Christoher I. Solo travelers United States of America, December 16, 2013
nice hotel and pool

pool , location and bed
7.7
i stay here often , its located near many places to eat and grand mall , easy to get taxi , low price rooms , wifi ok. and pool , spa is also a deal . i enjoy this place and staff .

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