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Very good 7.1
Based on 711 reviews

Recent customer comments

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Very good



based on 711 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.3
  • Location 7.0
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.4

Filomeno L.
Philippines
March 24, 2015
Pleasant stay at crown regency
Fast wifi , relaxing pool
Going to the lobby from the parking lot is very confusing, you have to take the stairs going to the 2nd floor & you have to look for the elevator. There were no hotel staff around to assist or guide us going to the lobby. Lady Front desk staff is not friendly & doesnt even smile during check in. I showed her my agoda voucher thru my ipad and she insisted to have a printed copy of the voucher. Hotel room needs renovation. My bedroom had a very small bed. It has a stove/mini kitchen & a mini sala set with table. It has strong wifi. There were no towels in the bathroom. Had to call housekeeping for the towels. The pool is relaxing, no pool attendants were around. The waiter , assigned to the pool , the one who gave me the pool towels. Waiter & lifeguard at the same time. On the job training students are doing stand by at the pool side & were very noisy. Laughing & talking with the hotel waiters & staff. Breakfast was average, few choices of food.. Check out was fast . The way from the lobby to the parking lot is very confusing.take the elevator going to the 2nd level & take the stairs down leading to the parkiing lot.

Rob M.
New Zealand
March 24, 2015
Can not really complain
Size of room, Beds, Front Office staff
Its ok however needs a little upkeep in places. Plates in cafe were all marked and the food was very average.

nidhal S.
United States
March 24, 2015
don't expect a 3 1/2! 2 star! at best
I will never stay there again! and when I complained to the lady that said she was the manager...I said it is a 3 1/2 or 4 star...she laughed in my face and said no! we are a standard hotel, a 1 star? I agree it is a 2 star. But not a 1 star? If I owned that place, I would fire her or send her back to hotel management 101 again!

joseph P.
United States
March 20, 2015
Sad
Beds,
Great bed, lousy service, terrible food, broken phone which no one replaced, but a great Italian restaurant next door call Ale Pasta Basta. Outstanding food at much better prices.

Earl L.
Taiwan
March 11, 2015
One of the best hotel in cebu
Place and Staff
Very nice place. Staff are very accommodating. Very recommended.

SURIA M.
Singapore
March 09, 2015
MODERATE
BED, ROOM AND VIEW
IT WAS COMFORTABLE BUT IT IS OVERATED FOR A 4 STAR.

Mark W.
Australia
March 08, 2015
good value for money
clean, close to the airport, free drinks on arrival
Friendly staff, rooms are a decent size and a large size clean bathroom..

Ricardo N.
Philippines
March 03, 2015
Quiet Nights
Location, cleanliness, comfort

Mae B.
Philippines
February 26, 2015
My short stay
location and facilities

DEREK H.
Canada
February 22, 2015
Very good all around
Staff,bed,food
Excellent