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Very good 7.2
Based on 696 reviews

Recent customer comments

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Very good

based on 696 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.4
  • Location 7.0
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.4

Derwin S.
February 19, 2015
Not a bad stay
Suite was nice, it's not too far from the city, and they have smoking rooms
Very nice stay overall, but the hotel itself isn't very well-maintained. The rooms were clean but many of the common areas were not. Parking was not so bad, but we could have used a covered parking area in the sunny weather.

robert J.
United States
February 19, 2015
Nice hotel, very clean, great staff but noisy
location, value for money and great staff
The hotel is very nice. They try to be a very high quality hotel and could be with their overall room quality and great staff but the only thing holding them back is the old and outdated bathrooms and the low quality windows that lets all the noise from the street below in your room. The bathroom is nice but old and could be overlooked but the noise needs fixing. We stayed on the 8th floor and could hear all the traffic below, all night long. The staff is great. We did try a different room on a different floor, facing a different direction but you could still hear the street noise.

Grace M.
United States
February 15, 2015
the hotel is nice and has really good location
the room is cozy near for everything you need and the stuff are very friendly
I came to this hotel and I made a mistake of the date of my booking but the stuff helps me a lot and change the date of I originally want. very friendly stuff at the desk I would recommend this place to any of my friends

mark K.
United Kingdom
February 15, 2015
Average hotel
We need a stop over for the night before traveling to cebu Mactan airport the next morning anyway to be fair there not a lot of choices. We stayed at the Days hotel on our previous trip and that was disappointing and this hotel was little better but further away. They have a shuttle to the airport and we got there on time.

liezel L.
February 09, 2015
Average quality
good staff clean room nice suites
well satisfied

Wes N.
January 26, 2015
Food, Cafe, Excellant Veiws
The staff should walk up the floors as the amount of times we could not fit in the lifts and they would not hope out for guest and not smile. Very poor. It looked like it was a training hotel, as the amount of staff moving around the hotel was ridiculous. The Onsite shop use to be very good with lots of item now it is just about all cloths, Bad move Crown Regency, but still have some day to day items. I will stay again.

Glenn L.
United States
January 18, 2015
2 pleasant night stay at the Crown Regency.
Clean, good service, nice rooms.
Overall it is a good experience. There was one thing that I have an issue. We were never told that once you remove the key from the slot, the power and air conditioning will also turned off. We came back in the hotel and have to scramble for the switch and the room was uncomfortably warm. Maybe guests should be told off hand. Maybe it is a practice in the Philippines but people from other countries are not aware of it.

yolanda L.
January 15, 2015
pleasant stay
near the airport, big rooms, accessible to nearby resto
Nice hotel, i had good night sleep

Neliza O.
January 13, 2015
Mactan Family Bonding
we were upgraded to a villa when our 3 bedroom suite was still not available at time of checkin.

perry C.
January 09, 2015
room standard clean staff
room great staff good fiftys bar food was terrible entertainment at bar was very good