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Crown Regency Suites And Residences - Mactan

Maximo Patalinghug Jr. Avenue, Lapu-Lapu City, Mactan Island, Mactan Island, Philippines 6015 (Show on map)

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Area: Mactan Island

Recent customer reviews

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Good

7.2

from 576 reviews

Value for Money
7.3
Location
7.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.5
Food/Dining
6.4
All reviews (576)
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Rolando A. Families with older children Philippines, December 29, 2013
It`s a Great stay and value your money

Attentive & Friendly Staff, Fast Check-in & Airport Shutle Flexibility
9
The whole Family enjoyed our stay in Crown Regency Suites & Residence in Mactan, I`m loyal to this Hotel because of my previous experience during the wedding of my daughter last August 2012.
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Rolando A. Families with older children Philippines, December 29, 2013
Fantastic and really ejoyable to stay CRSRM

Attentive & Friendly Staff, Airport Shutle availability and 24-Hour Security
9.3
It`s great experience with my whole family staying in this Hotel specially during Christmas Season
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Robert E. Couples United States of America, December 26, 2013
Small beds, small bathroom and you hear traffic

The hotel is clean, the staff is nice and it is easy to get to the hotel
5
The beds are very small, they do not have any king size beds in the entire hotel. The bathrooms are small and dark. The shower curtain does not cover the entire shower, so the floor gets wet. All of the rooms have a small kitchen but no glasses, plates, cups, forks, knives and spoons. You have to make many phone calls to get some brought to your room. You can hear the cars and motorcycles on the street below all night long. You can also hear if someone walks down the hallway, talks in the hallway, rolls their luggage in the hallway and each time the elevator "dings" for arrival. The staff is very nice, it is just a noisy hotel with small beds and bathrooms.
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Hazel G. Groups Philippines, December 22, 2013
Fun and Enjoyable experience with friends.

The two bedroom suite. The room is sooo big that you can enjoy it with your group of friends, like birthdays or other events that you want. Bedrooms are nice.
7.3
Good! Fun and enjoyable! New experience with my friends.
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Maricris F. Couples Philippines, December 21, 2013
Good

Nice staff
3.3
Good
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Rolando A. Families with older children Philippines, December 19, 2013
It`s a great and very safe to stay in this Hotel

Value of yourr Money, Safety and very friendly Staff
9.3
Fantastic and great safe to stay in Crown Regency Suites and Residence Hotel in Mactan Cebu
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Christoher I. Solo travelers United States of America, December 16, 2013
nice hotel and pool

pool , location and bed
7.7
i stay here often , its located near many places to eat and grand mall , easy to get taxi , low price rooms , wifi ok. and pool , spa is also a deal . i enjoy this place and staff .
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Alwyn C. Business travelers Philippines, December 14, 2013
close to the airport

room size, location, staff
7.7
Staff was very helpful during my stay. The hotel is near the airport but about 30 minutes away from the city center. It is close by several resorts. Room was large and the prices was reasonable. The hotel food is just ok but that's fine since there are a lot of good food in Cebu. It's better to just go out of the hotel to eat. They also have a nice pool but didnt have time to swim since I was there for work. Would stay here again.
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Stephen M. Business travelers Australia, December 12, 2013
nice comfortable room absolutelt terrible food.

good bed, comfortable bed, nice pool
6.7
this hotel lets itself down, has nice big comfy rooms then the food is terrible. the worst hotel buffet breakfast ive had in all of asia. the buffet offers 6 or 7 hot options, most of these were stone cold each morning. and there's an egg station. There were pancakes each morning along with 2 or 3 rice and noodle dishes. then an asian meat dish like a chicken or fish curry and the western dish was pathetic. one morning it was hotdog franks cut into inch long pieces!!! i asked for bacon the first morning at the egg station. they served it up cooked to within an inch of its life. Couldn't get a fork through without it breaking into pieces. the next 3 mornings they had run out of bacon. no one there could cook an egg sunny side up, always came out flipped and fully cooked yolk. Dont eat there!!! its about a 20 to 40 min taxi to the malls. not expensive though. recommend you try the lantaw floating restaurant. great food and bit of an adventure getting there.
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David L. Couples United States of America, December 4, 2013
Nice hotel

Large rooms
7
The hotel itself is fine, friendly staff and very secure. I had a suite with two bedrooms, very large and had balconies off the living room area and master bedroom which was nice. The one negative is that the internet was not working and nobody would come out and say it was not working. I called the front desk numerous times and they'd transfer me to house keeping who would in turn say they would send someone from IT up to check it out. Nobody ever showed.After seeing lots of people in the lobby using the front desk WiFi I asked another guest and they said they had no internet in the room too. Also the food at the hotel is horrible.
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Customer Reviews - Crown Regency Suites And Residences - Mactan, Mactan Island

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