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Very good 7.2
Based on 696 reviews

Recent customer comments

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Very good

based on 696 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.4
  • Location 7.0
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.4

Noel A.
January 09, 2015
Unmaintained hotel-resort
i dont remember any! perhaps the airport pick-up!
One of the worsts i have stayed! We were upgraded to the villa. The villa is ok but with un updated furnishings/appliances.

John S.
January 06, 2015
The staff and assistance
There a assistance helpful at all times very happy to stay there again
Had good time would stay again thanks for adding to delightful stay

Abigail N.
United States
January 01, 2015
Very Pleasant stay
convenient, clean, comfortable
No problems with our stay. Quick and easy check in. Comfortable and clean rooms. Great breakfast.

Marc A.
December 24, 2014
It had its golden years
Quiet, Ambiance, Affordability
We chose Crown Regency Mactan since we needed a room that can fit 6-8 people and the 3-bedroom suite did not disappoint. However, we changed rooms twice due to AC issues. The suite was clean and neat. The WiFi connection was intermittent and we had the hotel fix/turn it on for us. Housekeeping was not consistent as we had to call them up to get fresh towels and replenish water in the fridge. We also encountered problems with the hotel's shuttle since it was dependent on the availability of the hotel van. We had to find cabs instead. The airport shuttle services is hourly btw. The staff was accommodating and friendly.

Sydney F.
December 21, 2014
Good location near the airport
Location, price, cleanliness
Staff was friendly and good hotel near the airport. Wifi wasnt working in the rooms but other than that, we had a comfortable stay.

Napoleon S.
December 15, 2014
Old hotel
Cheap, accessible and quiet environment
This is an old hotel and needs renovation. The place is far from the beach and nothing much to see around the area.

Terrence P.
United States
December 15, 2014
less than expected
pick up service from airport, bed and staff friendliness
Very average, the hotel looks worn out and no internet

wilma S.
December 09, 2014
value for money
good family room hotel, location and nice swimming pool
good enough

Emmanuel T.
December 02, 2014
Budget Hotel
Location, price and price again
Clean hotel, great location, value for money.

Nancy S.
United States
November 29, 2014
Helpful Front Desk Personnel
Front Desk Personnel
I truly appreciated the help extended to me. I brought a different cable for my phone charger and the Front Desk people kept this need in their mind. I later got a call that they were able to secure that particular cable. That move saved the day for me. Thank you Crown Regency Front Desk people.